Chatrium Residence Sathon Bangkok Reviews

Response from Property: Dear valued guest,Sawasdee krub. Thank you so much for the top rate review from your recent stay at Chatrium Residence Sathon Bangkok. We are happy that you were happy and enjoyed the overall stay, except air conditioner as mentioned, we will humbly note your comment and will diligently work with the Engineering team to find the root cause to ensure this is solved permanently. Please feel free to reach out to us and share further information. Thank you very much in advance and we can’t wait to welcome you again.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager -Rooms

Response from Property: Dear valued guest,Sawasdee Krub. Thank you for your detailed feedback. We are glad to hear that you enjoyed our prime location and found our service team kind and well-trained. It's wonderful to know that they made a positive impression on you with their warm greetings. We also appreciate your constructive comments regarding cleanliness. Please rest assured that we take all feedback seriously, and we will ensure that areas like the back of tables and power sockets are cleaned more thoroughly. We apologize for any inconvenience caused by the smell you experienced on the 4th floor and will investigate the matter to ensure a more pleasant environment for all guests. Your input is valuable, and we will certainly review our policies to make sure we provide the best experience for families and guests of all ages. We hope to welcome you back soon for an even remarkable stay at Chatrium Residence Sathon Bangkok.Best regards,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Residence Sathon Bangkok

Response from Property: Dear valued guest,Sawasdee Krub. Thank you for sharing your feedback! We're thrilled to hear that you had an enjoyable experience during your family vacation. We're delighted that you found the room spacious and well-equipped with amenities that suited your needs. It's great to know our team made you feel welcome and that you appreciated their friendly service. We do apologize for the noise from the pool area during your stay. We understand how important a peaceful environment is, especially on higher floors, and we will certainly take your feedback into consideration to improve guest experience. We hope to welcome you back in the future for another remarkable stay at Chatrium Residence Sathon Bangkok. Thank you again for your thoughtful review!Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Residence Sathon Bangkok

Response from Property: Dear “BY123”,Sawasdee krub. Thank you so much for taking the time to share your first-rate experience. We take pride in knowing that our stay experience was remarkable, and we can’t wait to have you back at Chatrium Residence Sathon Bangkok.Remarkably yours,Aphisavadh Sriling (Chai),Executive Assistant Manager -Rooms

Response from Property: Dear valued guest,Sawasdee Krub. Thank you for sharing your remarkable experience at Chatrium Residence Sathon Bangkok. We are thrilled to hear that you have been consistently enjoying your stay with us over the years. It's great to know that you appreciate our spacious rooms, excellent amenities, and the convenience of the shuttle service to the BTS station. We are also pleased to hear that the surrounding restaurants and the hotel’s swimming pool have contributed to your positive experience. We truly value your continued loyalty and look forward to welcoming you back soon. Should you need anything for your future stays, please do not hesitate to reach out to the team at Chatrium Residence Sathon Bangkok.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Residence Sathon Bangkok

Response from Property: Dear valued guest,Sawasdee krub. Your terrific review really made our day! We’re pleased to see the stunning picture you shared in the review. Thank you very much for choosing Chatrium Residence Sathon Bangkok. Please note that the scent in lobby is Chatrium Hospitality signature scent, the odor is the mixture of frangipani flowers and fragrant woods. Please feel free to reach out to us for further inquiry, The entire team really look forwards to seeing you soon.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager- Rooms

Response from Property: Dear “Bella Billups - G1 SET”,Sawasdee Krub. We are overwhelmed with your kind words, thank you very much for choosing Chatrium Residence Sathon Bangkok. It’s pleased to see that you satisfied with our products and service, as particularly mentioned, the hotel was beautiful, and the staff was very friendly besides providing prompt service. We already look forwards to your next visit to our hotel.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager - Rooms

Response from Property: Dear “Poknopporn”Sawasdee krub. We’re grateful for your positive feedback, which helps us grow and serve you better. As we’re implementing your suggestions to enhance our service excellence, please feel free to reach out to us directly for anything you would likely to see more of at Chatrium Residence Sathon Bangkok. It will be a pleasure to be of assistance to you. Once again, thank you for staying with us and hope to see you again soon.Remarkably yours,Aphisavadh Sriling (Chai) Executive Assistant Manager-Rooms

Response from Property: Dear “Danchelle”,Thank you for taking the time to write this honest review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that our service representative did not meet your expectations. Your remarks have been noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will do everything in our power to exceed your expectations next time. If you are willing to give us a chance to turn your experience around, please let us know, it would be our very much pleasure to personally take care of you.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager – Rooms

Response from Property: Dear valued guest, Thank you for reaching out and providing us with remarkable feedback. We are happy to see that your recent visit to Chatrium Residence Sathon Bangkok was another fantastic one, as particularly mentioned, breakfast experience, cleanliness and service qualities. Your positive feedback means a lot to us, and we'll continue to strive for excellence in everything. Thank you and hope to meet you again soon.Remarkably yours,Chai AphisavadhExecutive Assistant Manager- Rooms

Response from Property: Dear “Pentip Chiochankidkarn”,Sawasdee krub. Thank you for taking the time to give us a four-star rating with detailed feedback. We are glad to know that your overall stay was a positive experience, especially staff service and excellent breakfast at Albricias. Please accept our sincere apology that your room was not ready upon arrival, we will bring this feedback to discuss with the concerned team to further discuss improvement. Please feel free to let us know for anything candid thing we can provide for your next stay at Chatrium Residence Sathon Bangkok. It will be a pleasure to welcome you again.Remarkably yours,Aphisavadh Sriling (Chai)Executive Assistant Manager- Rooms

Response from Property: Dear “Byung Hee”,Sawasdee krub. Thank you for your loyalty and kind patronage to Chatrium Hospitality. We sincerely appreciate your honest feedback, we regret to see that the stay was below expectations. It's important to us that our guests feel the remarkable experience, and we're taking steps to enhance our rooms and facilities based on your comments. Guest satisfaction is our top priority, and we apologize for any discomfort experienced. Please feel free to reach out to us directly know if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you again at Chatrium Residence Sathon Bangkok. We pledge to personally take great care of you.Remarkably yours,Aphisavadh Sriling (Chai) Executive Assistant Manager

Response from Property: Dear Anna,Sawasdee krub. We are thrilled to have received your remarkable feedback about the stay at Chatrium Residence Sathon Bangkok and delighted that you were impressed by the excellent hospitality of our team, besides the hotel facilities. Thank you very much once again for your kindness and loyalty. We hope to meet you soon.Remarkably yours,Aphisavadh Sriling (Chai) Executive Assistant Manager-Rooms

Response from Property: Dear guest, thank you for your review. we hope to meet you again in some day. Best regards, Pomme Wanaschanan Front Office Manager