Oakwood Hotel & Residence Bangkok

Oakwood Hotel & Residence Bangkok Reviews

Oakwood Hotel & Residence Bangkok

143 S Sathon Rd, Khwaeng Yan Nawa, Khet, Bangkok, ThailandView Hotel Details
Oakwood Hotel & Residence Bangkok
Oakwood Hotel & Residence BangkokOakwood Hotel & Residence BangkokOakwood Hotel & Residence Bangkok
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Oakwood Hotel & Residence Bangkok Guest Reviews

4.1/5
Very Good
103 Reviews
Verified reviews
Location4.2
Amenities3.9
Service4.2
Cleanliness4.2
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All Reviews(103)
Positive reviews(93)
Reviews with photos/video(33)
Clean and tidy(26)
Awesome stay(22)
Convenient location(16)
Great location(15)
Friendly owner(11)
Easy to get around(9)
Average sound insulation(6)
Negative reviews(10)
Anonymous User
Deluxe Double or Twin Room
Stayed in Feb 2024
Family
2 Reviews
4.2/5
Very Good
Posted on Feb 29, 2024
Everything about this hotel great, my go to place and it's the 7th trip there. Will visit again soon
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Guest User
Superior Double or Twin Room
Stayed in Mar 2024
Solo travelers
4 Reviews
4.7/5
Amazing
Posted on Apr 9, 2024
Everything fine. Free laundry! But I think they should give you a tooth brush and paste kit
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and would like to share with you that amenities such as dental kit and bathroom slippers are provided based on request on a complimentary basis. We are happy to assist you with your requests and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Liyana H
Superior Double or Twin Room
Stayed in Feb 2024
Business travelers
14 Reviews
4.2/5
Very Good
Posted on Feb 23, 2024
The room was nice small and bright. The hot water in the shower was a bit difficult to control. There were alot of Indian tourist so the breakfast was catered to their taste bud hence it was not worth the $11.
Response from Property: Dear Guest, Warm Greetings! We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok. Thank you and have a great day ahead, With Warm Regards, Kaustubh Sur General Manager
Guest User
Superior Double or Twin Room
Stayed in Mar 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Mar 30, 2024
The hotel offers good value for money, and the staff is both professional and friendly.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Gin Peng
Superior Double or Twin Room
Stayed in Jul 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 1, 2023
Everything about the hotel is amazing! The location is about 5 minutes walk from the nearest BTS station. Great service staffs whom will help with luggages and also the checking in and out is also fast. Will definitely book this hotel again in the future! Also there is cheap noodles store nearby the hotel.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
bazmuin
Superior Double or Twin Room
Stayed in Dec 2023
Couples
5 Reviews
3.7/5
Posted on Jan 4, 2024
Love the Japanese bidet toilet. Reasonably sized room and location very closed to BTS and the pier connecting you to all major tourist attractions. Front desk staffs were major helpful and friendly, however, cleanliness of linens and towels are questionable. The linen weren’t crisp and we afraid it was never changed after the previous guest. We found a huge yellow stain mark on the sheet and asked to change the entire bed linens only to have the sheet changed and others remain. Towels also have many dirty stains, so maybe can improve on this.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback while we also apologies for any inconvenience caused and assure you that necessary steps are being taken for the same. We look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Guest User
Deluxe Double or Twin Room
Stayed in Jan 2024
Solo travelers
1 Reviews
3.0/5
Posted on Jan 19, 2024
Hotel staff is v friendly and helpful but the toilet drainage is v smelly
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback while we also apologies for any inconvenience caused and assure you that necessary steps are being taken for the same. We look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
LiveTravel
Superior Double or Twin Room
Stayed in Mar 2023
Solo travelers
40 Reviews
3.7/5
Posted on Mar 11, 2023
It was a good price but came with reasons, Room was small but clean, yet location was but off… There were no 711 near by… and taxi is hard to find, in my experience grab took average 18mins go get to the hotel then moving to other locations took awhile, i regret not booking it in the city, Also a lot of mass tourists…. Just my experience
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Guest User
Deluxe Double or Twin Room
Stayed in Apr 2024
Family
1 Reviews
3.0/5
Posted on Apr 22, 2024
Was good hotel in the heart of bangkok
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Johnt
Deluxe Double or Twin Room
Stayed in Jul 2023
Couples
4 Reviews
2.7/5
Posted on Jul 10, 2023
Checked in to hotel room, AC was not cold even though we set it to the lowest temperature, turned off several times on its own, which made sleeping in the room stuffy. Requested for a repair of the AC in the afternoon and was told that they had fixed the issue. Came back to the room at night and same time happened throughout the night, gave front desk a call and requested for a change of room and they only had a available room which was not the type that i had booked. I booked a slightly larger room but we had to change to a smaller one which was fine as long as the AC and everything else was working fine. Changed to the above mentioned room at 12am, thank god the new room’s AC was working fine. Did not get any explanation or apology from the hotel for what had happened and read reviews that there were other travellers who experienced their AC wasnt cold as well, figured we were not the only ones who got this problem. The stay there was fine, staff were polite to guests, but it felt like they did not bother to try to make amends for the fact that we had to change rooms in the middle of the night, that honestly left a bad impression of the hotel to us, would probably not go back to staying here again the next time we visit Bangkok.
Response from Property: Dear Value guest,We sincerely apologize for the series of unpleasant opportunities that you had during your stay with us.Your feedback is very important to us, as we strive to improve with each and every stay. You can be assured we will make every effort to make your next stay more pleasant. We also have put in place processes to ensure the opportunities do not happen again.We do look forward to your hopeful return in the near future as I am pleased to be of assistance, I do hope that we will have another opportunity of welcoming you back to the hotel in the future and it would be my pleasure to take care of your arrangements personally.Kind regards,Monsicha KlampabutAssistant Room Division Manager
Anonymous User
Family Suite
Stayed in Dec 2022
Family
10 Reviews
3.7/5
Posted on Jan 4, 2023
Love the neighbourhood the hotel is located in. Many food choices and within walking distance to the BTS, Robinson shopping and also the pier for shuttle to Icon Siam, Asiatique etc. Nice and cooling at the year end and proximity to the river means there is always some cool breeze while walking through the streets. Will stay again.....
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
amirizuan
Superior Double or Twin Room
Stayed in Dec 2022
Business travelers
16 Reviews
2.0/5
Posted on Dec 27, 2022
Sink problem, not value for your money, service is out..not give extra shower gel even im stay 3night.. dont have wardrobe also.. key also just give me only 1 key card then need to charge as lost 1 key card for 200bath..really not recommended this worse hotel chain anymore
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and assure you that necessary steps are being taken for the same. We look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
Guest User
Deluxe Double or Twin Room
Stayed in Jan 2023
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Mar 13, 2023
Nice hotel. Love the shower. Super powerful. Toilet wc come with bidet.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
JeromeThai
Studio Deluxe
Stayed in Feb 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Feb 7, 2023
Enjoyed my stay at this location. It was a nice and clean hotel.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager
NamChanok
Deluxe Double or Twin Room
Stayed in Oct 2022
Family
6 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2022
Everything good, good staff and good service. Very clean room. Staff is friendly. You can walk to Asia teak, you can go boating for go to anywhere. A lot of delicious food and restaurants.
Response from Property: Dear Guest,Warm Greetings!We thank you for choosing us as the preferred option for accommodation while in Bangkok. We are glad to know that you liked our facility and services. We thank you for your valuable feedback and look forward to welcoming you again upon your next visit to Bangkok.Thank you and have a great day ahead,With Warm Regards,Kaustubh SurGeneral Manager