Beijingleiyu
February 25, 2024
The room we stayed in had a balcony facing a small river. It was quiet outside and there was a gentle breeze at night. The ceiling in the room is a bit low, but the bed is very comfortable.
After staying for two nights, no one cleaned the room. Because I was traveling with a baby, no one cleaned the room and it felt a bit messy.
The corridor is clean, but in addition to taking the elevator, you also have to take the stairs to go up and down the stairs, which will be more difficult for the elderly.
The breakfast is very good, the cost per person is not expensive, and the service is also good.
The rooftop swimming pool is great, with a good view, and is often visited by birds. The swimming pool is very large and can change colors. However, the poolside service ends at 8 pm, but you can continue swimming.
The front desk service ends at 10 o'clock in the evening, which means that there will be no one at the front desk after 22 o'clock.
After we left and returned to China, Ctrip informed me that the hotel found that the TV in the room we stayed in was broken, and the hotel demanded compensation from us. I feel so ridiculous. My child and I barely spent much time in the room except for sleeping and bathing, and we didn't even know where the TV remote control was. My daughter and I never watch TV at home, and my daughter can’t understand foreign TV either. As we all know, Chinese children love to look at mobile phones and pads.
If the hotel wants to be held accountable, should it confirm the condition of the electrical appliances in the room in front of me when we check in, and ask me to sign a confirmation notice? But when we checked into the hotel, there was no such link, so why do we think it was the TV we broke?
I give this hotel a bad review for its service.
But objectively speaking, this hotel has many advantages besides service, including their location. For example, it is very close to Khao San Road, you can walk to the Grand Roundabout, and it is not far from Temple Arun and the Grand Palace.
Original TextTranslation provided by Google