Central Embassy, 88 Witthayu Rd, Lumphini, Pathum Wan, Bangkok, 10330, ThailandView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Park Hyatt Bangkok Guest Reviews
4.6/5
Great
257 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(257)
Positive reviews(241)
Reviews with photos/video(82)
Delicious breakfast(42)
Near shopping area(31)
Convenient for shopping(30)
Classy environment(20)
Easy to get around(15)
Too noisy(12)
Luxurious(7)
Large rooms(7)
Negative reviews(16)
Arif Mohamed Alali
King Room
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Our stay at Park Hyatt Bangkok was beyond perfect! From the moment we arrived, the staff made us feel incredibly welcome and supported throughout our entire stay.
One positive aspect of my stay was that the hotel provided a shower room with fresh towels while I waited for my flight. This thoughtful touch truly enhanced my overall experience and made the stay even more enjoyable.
A special thanks to Chota for promptly resolving our AC issue with great understanding and to Rashid for the warm welcome and for making our anniversary celebration truly special.
The attention to detail, luxurious atmosphere, and exceptional service made our experience unforgettable. Highly recommended for anyone seeking a top-tier hotel experience in Bangkok.
Response from Property: Dear Guest,Thank you very much for staying with us and for taking your time to share your comments. Nothing is more rewarding than to receive kind guest feedback as we do our absolute best to provide comfort to our guests in a tranquil ambiance for a peace of mind whether it be through our spaces, spa and drinking and dining experiences. Please be assured that we will of course share your comments with our teams who will be delighted to hear about your positive impressions especially Chota - Assistant Manager - Front Office and Rashed - Guest Experience Specialist addressed on your review.We truly appreciate your kind patronage and very much look forward to welcoming you back hopefully at some stage in the not too distant future. With best regards,Park Hyatt Bangkok
Guest User
King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Excellent room with amazing city view in the heart of the city, tho you might find it also the heart of traffic jam if you are a Grab-user, otherwise it is accessible from BTS.
All staff is friendly and helpful, extra credit goes to the house keeping team that setting the room in perfect condition. If you are a light sleeper, you will find the mini bar refrigerator annoying. Amenities are Le Labo that give you a relaxing and oriental smell all day.
Breakfast is just a life saver, since the shopping mall down stairs open at 10 and leave you no other choice nearby.
Response from Property: Dear Guest,Thank you for choosing to stay at our tranquil oasis above the city. We are very pleased to hear our hostesses have warmly welcomed you and made you feel right at home during your stay. We do our absolute best to provide comfort to our guests in a tranquil ambiance for a peace of mind whether it be through our spaces, spa and drinking and dining experiences. Moreover, your kind note in regards to minibar noise has been brought to the attention of respective teams for further product maintenance. We are looking forward to welcoming you back to our tranquil oasis above the city in the future. With best regards, Park Hyatt Bangkok
XIAO LAO TOU
King Room
Stayed in Sep 2024
Booked for others
771 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Good environment and there are staff who much friendly. Room hotel are luxury, Great view, Romantic, Quiet, Kid-friendly
Response from Property: Dear Guest,Thank you for choosing to stay at our tranquil oasis above the city and the nice photos of our hotel posted on this review. We are very pleased to hear our hostesses have warmly welcomed you and made you feel right at home during your stay. We do our absolute best to provide comfort to our guests in a tranquil ambiance for a peace of mind whether it be through our spaces, spa and drinking and dining experiences. We are looking forward to welcoming you back to our tranquil oasis above the city in the future. With best regards, Park Hyatt Bangkok
a123
King Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Always a great time at park hyatt. So close to malls and the room service is amazing! We always love to order the fresh coconut from their hotel and they deliver it super quickly.
I love the siam boat noodles at the mall below the hotel too!
Response from Property: Dear Guest,Thank you for choosing our hotel for your stay. We sincerely appreciated your time in sharing your feedback, and we are delighted to hear about your positive experience during your stay with us. Ensuring we meet your expectations is our priority, and your comments inspire us to remain dedicated. Thank you again for sharing your comments and we sincerely look forward to welcoming you back to our hotel.
Guest User
King Room
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Jul 18, 2024
A prime location hotel with excellent service
Response from Property: Dear Guest,Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments. We believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
Guest User
King Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The staff was friendly and helpful, the room was clean and comfortable, and the location was perfect for exploring the area. The breakfast had a great variety, and the overall service exceeded my expectations. I’d definitely stay here again!
Response from Property: Dear Guest,Thank you for choosing our hotel for your stay. We are sincerely grateful for your incredibly positive review. It is a true pleasure to learn that our service left a lasting impression on you. The entire team is extremely motivated by your kind comments and we believe this is the best way to recognize and encourage our staff. Thank you again and we sincerely look forward to welcoming you back to our hotel.
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Nice service, nice room and nice location. The view is good and very nice bathroom.
Response from Property: We truly appreciate your time-sharing this delightful stay review and we are glad to hear that you had enjoy with our live harpist performance in the lobby. Thank you for your kind support to our hotel and we look forward to welcoming you back to our hotel in the near future.
Happy E
King Room
Stayed in Aug 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Sep 11, 2024
Very nice clean comfortable room and good amenities. Extremely helpful staff. It made our friend’s birthday party an amazing experience and memories!!!
Thank you so much for the help !
Response from Property: Dear Guest,Thank you very much for staying with us and for taking your time to share your comments. Nothing is more rewarding than to receive kind guest feedback. Please be assured that we will of course share your comments with our teams who will be delighted to hear about your positive impressions.We truly appreciate your kind patronage and very much look forward to welcoming you back hopefully at some stage in the not too distant future. With best regards,Park Hyatt Bangkok
Jariyaporn Siripunyo
King Room
Stayed in Feb 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The hotel was exceptionally generous, providing me with a deluxe suite in advance. The suite was incredibly spacious, elegantly decorated, and boasted floor-to-ceiling windows offering stunning views of Bangkok's city center
We had a great stay once again at this hotel - the housekeeping staff were the standout, our room was kept to a very good standard at all time. ||||Pool staff were very attentive, and same with concierge and luggage team. ||||the location of the hotel is very convinient too. ||||we would return once again.
Response from Property: The team here at Park Hyatt Bangkok is thrilled to receive such a great rating, thank you. We are looking forward to your next visit.
Guest User
King Room
Stayed in Apr 2024
Couples
30 review
4.7/5
Amazing
Posted on Apr 13, 2024
The location was super convenient and the room is large in size.
Response from Property: It is a great pleasure to read your messages and thank you for sharing your excellent review towards your recent stay with us.
Guest User
King Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Lovely stay. Perfect location. The staffs were very helpful and kind. Five stars everything. Will come back again. We also went to massage in the hotel. It was also outstanding!
Response from Property: Thank you for taking the time to leave us a review and the great photos from our guestroom! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
Guest User
King Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Park Hyatt is located in a very convenient location in Bangkok, connected to a mall with easy access to restaurants in case you want options outside from hotel food. The service at Park Hyatt is impeccable, all the staff are very attentive and very well trained. The rooms are immaculate but most of all, the food at breakfast is amazing.
Response from Property: Dear Guest,Thank you for choosing to stay at our tranquil oasis above the city. We are very pleased to hear our hostesses have warmly welcomed you and made you feel right at home during your stay. We do our absolute best to provide comfort to our guests in a tranquil ambiance for a peace of mind whether it be through our spaces, spa and drinking and dining experiences. We are looking forward to welcoming you back to our tranquil oasis above the city in the future. With best regards, Park Hyatt Bangkok
violala
King Room
Stayed in Dec 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on Dec 17, 2023
The service during our stay was not as expected and not worth its high cost.
We left a note which asking for another body lotion due to dry weather, nothing supplement the next day.
When check out, reception desk even showed an incorrect room bill. How could this happen to a high quality service hotel!
BTW, meals and service in each restaurant are really perfect!
Response from Property: Thank you for your review. We were very concerned to hear that you experienced such inconvenience because our staff did not deliver excellent service during the stay. Please note that we have addressed these issues with corrective actions with respective teams. We hope that we will have a chance to welcome you back to the hotel in the future.
PH_m
King Room
Stayed in Dec 2023
Couples
13 review
3.0/5
Posted on Dec 10, 2023
A bit disappointed with the hardwear of the hotel, feels more like a business hotel than a luxury one
Response from Property: Thank you very much for taking your time to provide us your constructive comments.We look forward to welcoming you back in the future.
Guest User
Standard Twin Room With City View
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Staying in Park Hyatt for more than 5 times. The environment and services are as good as always. Everything is superb.
Love the bathroom in particular which is spacious, with simple and clean design. Will definitely stay in the same hotel in my future visits.
Response from Property: Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you and look forward to welcoming you back again.