To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(25)
Positive reviews(22)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Superior Twin Room
Stayed in Dec 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 14, 2025
Loved the stay and nice rooms with reasonable price
Response from Property: Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay and found our rooms comfortable at a reasonable price. We hope to welcome you back again soon!Best regards, Suttida Reservation OTA Officer Madison Bangkok Hotel
Guest User
Deluxe Double Room
Stayed in Sep 2024
Couples
5 review
4.5/5
Great
Posted on Oct 26, 2024
We chose the hotel based on its location (we needed to be close to the stadium).
Overall, everything was fine, clean, breakfast was not very attractive for my European taste, but you can eat if you want. Lots of tourists from China.
The only drawback for me was the lack of a window in the room. More precisely, it was there, but it ran into a concrete wall (that is, you can’t look out onto the street, daylight comes through a narrow gap), although when booking a room, I think you should warn about such nuances. They refused to change our room, due to the full occupancy.
If you are lucky and you don’t get this room, then it’s fine)
Original TextTranslated by Google
Response from Property: Thank you for your review! We apologize for the misunderstanding with the view from the window. We understand how unpleasant it can be. We will take your comment into account to improve the booking process and warn guests about such nuances. We also regret that we were not able to offer a room change this time. We appreciate that you liked the cleanliness and location of the hotel, and that the breakfast was acceptable. We will be glad to see you again! Sincerely, Suttida Reservation OTA Officer
Evgenii
Superior Double Room
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Nov 17, 2024
The hotel is 20 minutes from the airport by taxi, good for a short stop, price-quality.
Original TextTranslated by Google
Response from Property: Thank you for your review! We are glad that the hotel location was convenient for you and you appreciated the value for money. If you have any additional suggestions or requests for the next time, we will be happy to help you. Thank you again! Suttida Reservation OTA Officer
심규형
Superior Double Room
Stayed in Nov 2024
Solo travelers
5 review
4.5/5
Great
Posted on Dec 30, 2024
The hotel was clean. It was a shame that there were not many elevators.
Original TextTranslated by Google
Response from Property: 고객님께,저희 호텔에 대한 소중한 피드백을 주셔서 감사합니다. 호텔이 깔끔했다고 해주셔서 기쁩니다. 엘리베이터 수가 부족했던 점에 대해 불편을 드린 점 사과드리며, 고객님의 의견을 반영하여 더욱 개선할 수 있도록 노력하겠습니다.다시 뵙기를 기대합니다.감사합니다. Suttida Reservation OTA Officer Madison Bangkok Hotel
Guest User
Superior Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Convenient to travel to relevant agencies to perform missions
Original TextTranslated by Google
Response from Property: ขอบพระคุณสำหรับความคิดเห็นของท่าน ทางโรงแรมยินดีเป็นอย่างยิ่งที่ได้ทราบว่าการเข้าพักของท่านสะดวกสบายและสามารถเดินทางไปยังสถานที่ต่าง ๆ ได้อย่างสะดวก เราหวังเป็นอย่างยิ่งว่าจะได้มีโอกาสต้อนรับท่านอีกครั้งในอนาคตค่ะขอแสดงความนับถือสุทธิดาReservation OTA Officer
Guest User
Superior Twin Room
Stayed in Dec 2023
Travel with friends
1 review
1.2/5
Posted on Jan 3, 2024
The decoration was very sloppy, there were a lot of bugs in the room, and there were ants crawling on the pillow all the time. I left early after staying for one day.
Original TextTranslated by Google
Response from Property: Thanks for your feedback! We are deeply sorry for the unpleasant experience you experienced. We will immediately check and improve the cleaning and decoration issues to ensure that similar situations do not happen again in the future. Regarding the issue of ants, we will strengthen the management of room cleaning and disinfection. Hope you can give us a chance to serve you again and provide you with a better stay experience. Thank you for your understanding and I wish you all the best! Suttida Reservation OTA Officer
Vinnv
Superior Double Room
Stayed in Feb 2023
Family
7 review
4.5/5
Great
Posted on Mar 19, 2023
Good, convenient, comfortable, clean room, walk to the room a little far from the elevator. Unfortunately, the room doesn't have a window on the balcony, so it looks a bit uncomfortable, but it's comfortable, it's a good night's sleep. It's close to Rajamangala, but it's better to sit on your back than walk. Wen Tai Mi had to walk a little further.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We are glad that you enjoyed your stay and the comfort of the room. We apologize for the lack of balcony windows and the long walk from the elevator. We will take your feedback into consideration to improve our service and management. We hope to welcome you again soon! 😊
Amjd
Superior Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Very nice hotel
Original TextTranslated by Google
Nutb
Superior Twin Room
Stayed in Oct 2022
Travel with friends
31 review
4.0/5
Very Good
Posted on Nov 8, 2022
Convenient because it is close to Ramkhamhaeng University. Plenty of parking and always finding something to eat. Guaranteed to stay and you will be impressed.
Original TextTranslated by Google
Response from Property: Thank you for your kind comments! We are glad that you enjoyed our hotel's location and facilities. We hope to welcome you back in the future 😊
Watcharaporn Wongsawangairi
Superior Double Room
Stayed in Sep 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 4, 2022
The hotel is clean, comfortable, good, good service, but the walls of the room are a bit thin, so you can hear the sound of the room next door.
Original TextTranslated by Google
Response from Property: ขอบคุณสำหรับความคิดเห็นนะคะ! เราดีใจที่คุณพอใจกับความสะอาดและบริการของโรงแรมค่ะ ขอโทษในเรื่องเสียงจากห้องข้างเคียงที่รบกวนการพักผ่อนของคุณ เราจะนำความคิดเห็นของคุณไปปรับปรุงบริการให้ดียิ่งขึ้นค่ะ หวังว่าจะได้ต้อนรับคุณอีกในครั้งถัดไปนะคะ 😊
สุภาทิพย์ คูสินทรัพย์ ว.25-62
Superior Twin Room
Stayed in Aug 2022
Business travelers
1 review
2.2/5
Posted on Sep 11, 2022
The bathroom system is not good, the water does not go down, use a lot of water, it will flood.
As for the bathroom, the toilet doesn't go down.
The accommodation room also smells of cigarettes. Asked to change the room and was told that it was full. There was no room to change.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. The hotel apologizes for the inconvenience caused by the water system and the cigarette smell in the room. We will take your suggestions to improve. We apologize for not being able to provide another room this time. We will try to fix this problem to make your next stay more enjoyable. Thank you for using our service!
Guest User
Superior Double Room
Stayed in Aug 2022
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 5, 2022
maybe due to Under renovation due to going through the COVID period Therefore, the convenience of parking is slightly diminished.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for service reviews received During your stay at the Madison Hotel Bangkok on behalf of employees and management Madison Bangkok Hotel We would like to sincerely apologize for the incident that happened to you. The hotel and the management team will bring your problems to be updated and corrected And we will definitely prevent these problems from happening again. The hotel sincerely hopes that you will come back to stay or visit us again when visiting Bangkok in the future. Best regards, Madison Bangkok Hotel Team
Guest User
Stayed in Jan 2024
Travel with friends
3.0/5
Posted on Feb 17, 2024
Overall: (*Read only if you’re staying for a concert at the stadium or else look away!) Standard hotel across the broad. 1km away from Rajamangala Stadium (about 20 mins walk). We stayed here for one night when Coldplay was in Bangkok. We booked two rooms (inclusive of breakfast). 7 Eleven is attached to this hotel and lots of local foods and affordable shopping around. Ideal to stay if you’re going for a concert at the stadium otherwise there’s plentiful of better accommodations in Bangkok. Check In: Check in was good. However they prefer to take cash for deposit and you’ll need to keep the receipt to get the deposit back upon check out. Rooms: Both the rooms that were assigned to us were located at level 3. We were grateful to have it side by side. However it is really bizarre that the receptionist won’t give out additional room card as there were only 2 cards given per room (one card is needed to use in the room to get the room up and running) and there were 3 of us in one of the rooms. In fact, we were ushered up to our room by the staff who was looking at us suspiciously because there were a couple of times our room card was not functioning as it should. I wonder if something bad has happened here previously to have the staff behaving this way. Elevator: EVEN MORE BIZZARE, NOTE: YOU ARE TO USE YOUR ROOM CARD TO ACCESS THE ELEVATOR EVEN TO GO DOWN TO THE LOBBY (this is quite peculiar and this is the first for us to encounter such a system.) Wifi: Works okay TV: Only one channel is able to be viewed in the room. Bathroom: Separate shower stall and a toilet. There’s a bidet available. Not much amenities were given. Make sure you’ve your own toiletries or go to 7 eleven at the lobby. There’s a hairdryer but no iron or iron board in the room. Breakfast: There’s an egg station for breakfast. A few choices of foods. Not too bad if you’re heading to the airport in the morning. Parking: Not too sure as we didn’t drive to this hotel. Please contact hotel for it. Pros: Location for concert at Rajamangala Stadium. Lots of food/stalls around. Clean rooms. Good shower. Cons: Noisy housekeepers (their walkie-talkies were left with high volume with no regard of hotel guests early in the morning) Hard beddings Unfriendly staff (especially the one who was ushering us to our room when our card wasn’t working as it should)
Guest User
Stayed in Jul 2023
Other
3.0/5
Posted on Aug 30, 2023
Madison Bangkok is not close to the citycentre or any of the mass transit railway system. You can go there by car/Grab/taxi, bus, or ferry, but the latter two are not recommended for travellers with baggage. The only reason that we stayed at this hotel is its proximity to Huamark Indoor Stadium. We arrived at Madison Bangkok in the morning and deposited our luggage at the hotel lobby. We were only back in the late afternoon and checked in to our rooms. Despite repeated written and verbal requests and were guaranteed for 2 twin rooms, we were given 2 double rooms on the 4th floor. Luckily, they still had twin rooms available and we moved to the 2nd floor which, despite its lower floor, smelled better than the 4th floor. The room was very spacious and air-conditioned. Everything looked nice but subsequently found them less-than-nice. For instance, there were stains on the bedding and pillow case; the shower door could not be closed; the ceiling was damp. In short, the hotel rooms are not well-maintained. The Major Hollywood Shopping Plaza attached to the hotel seems to have become obsolete. The hotel offers buffet breakfast, but we didn't opt for it. One good thing is that there is a 7-11 convenience store attached to the hotel, there is also a local street market a minute walk away. Hua Mak Town Center is just 5-minute walk away. There are Big C supermarket and different restaurant there, including the chained store that sells Victory Monument boat noodles. Oh right, a morning stroll along the river was pretty chill. Overall, this hotel caters to mostly Asian tour groups. If you have some errands to run nearby and opt for a short stay, this might be a good choice in this area.
Guest User
Stayed in Mar 2023
Solo travelers
5.0/5
Outstanding
Posted on Apr 3, 2023
Always pleasure to come back. Staffs are very helpful. Thanks to k Ma meaw. Rose mind and Madison team. This is my thrid time of the year to come back here. Keep up the good work! Salad bars is the best. Many selectioms of cold cut and cheese. Will come back again soon!