Novotel Bangkok Sukhumvit 20
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bangkok
Novotel Bangkok Sukhumvit 20
19/9 Sukhumvit 20 Alley, Khwaeng Khlong Toei, Khlong Toei, Bangkok, 10110, Thailand
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We Price Match
Last booked 57 mins ago on our site
Highlights
Ideal location
Top local pick
Free parking
Delicious breakfast
Sparkling cleanShow More
Amenities
Outdoor swimming pool
Fitness Room
Private parkingFree
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
All Amenities
Property Description
Novotel Bangkok Sukhumvit 20
A mid-scale, eco-certified hotel in the heart of Sukhumvit
Certified by Green Key
You'll be centrally located in Bangkok with a stay at Novotel Bangkok Sukhumvit 20, within a 15-minute walk of Terminal 21 Shopping Mall and EmQuartier. This 4.5-star hotel is 0.6 mi (1 km) from Embassy of India and 1.7 mi (2.7 km) from Bumrungrad Hospital.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 800 meters.
Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bangkok? This hotel has facilities measuring 6889 square feet (640 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 244 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
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9.0/10
GreatHave a beautiful swimming pool, can watch the amazing sunset. The location is very nice~
All 384 Reviews
Surroundings
Metro: Asok
(960m)
Metro: Sukhumvit
(970m)
Airport: Don Mueang International Airport
(23.8 km)
Airport: Suvarnabhumi Airport
(33.0 km)
Train: Phloen Chit Train Station
(2.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Twin Room
2 Single bed
33m² | Floor: 23-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Superior king Room
1 King bed
30m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Executive Room
1 King bed or 1 Single bed
33m² | Floor: 23-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Room
1 King bed
33m² | Floor: 10-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Executive King Room
1 King bed
33m² | Floor: 23-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Family Suite
1 King bed and 1 Sofa bed
45m² | Floor: 10-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior twin Room
2 Single bed
30m² | Floor: 10-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Executive Suite
1 King bed
45m² | Floor: 22-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9/10
Great
384 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.9
- Location8.9
- Service9.1
Average for similar properties in Bangkok
AI Summary
The accommodation offers an excellent breakfast with diverse options. Guests praise the cleanliness and friendly staff. Its central location near amenities and comfortable rooms enhance the stay.
Sp Chaudhary
May 23, 2025
Extremely Disappointed (Zero star experience)- Cheated Twice by Novotel Sukhumvit 20!
(Beware of paid reviews over here)
I had a terrible experience at Novotel
Sukhumvit 20 and feel completely cheated. had booked a specific room type in advance, but upon arrival, they gave me a smaller and completely different room than what I had paid for. When I raised the issue, the staff were dismissive and refused to acknowledge the mistake or offer a proper solution. This is completely unacceptable for a hotel that claims to be "premium."
To make matters worse, the Sky on 20 bar was another disappointment. They intentionally hid key details about pricing and offers, and I was overcharged for drinks that were supposedly under a promotion. The staff there were evasive and unhelpful when questioned. This kind of behavior feels like a scam.
This hotel misleads customers, provides substandard service, and then tries to cover it up with empty smiles. Avoid at all costs. There are many other places in Bangkok that respect their guests and provide honest service-this is definitely not one of them.
Anonymous User
March 27, 2025
My stay at this hotel was fantastic! The room was spacious, clean, and well-maintained, with a comfortable bed that made for a great night's sleep. The staff was friendly and always ready to help. The overall ambiance was relaxing. The only small downside was that the sofa had a few stains, and I felt the amenities could have been a bit more comprehensive. Still, it was a great experience, and I’d definitely stay here again!
Kilce
April 14, 2025
Second check-in
Let's talk about the advantages of Novotel Sukunyi No. 20 Hotel:
1. The location is superior, it's only a ten-minute walk to the EM business district opposite the hotel.
two。 There are 711 and massage parlors 200 meters downstairs to the left of the hotel. It is convenient for shopping and there are several massage parlors near dinner.
3. There is no traffic jam to the airport for about 45-50 minutes; there is a shuttle bus not far from the subway station.
4. The room is 30 square meters, the same type of hotel is quite spacious, the decoration pattern landscape is good, the wardrobe is very big, the storage space is many, the bed is comfortable, the flower sprinkles the water is very big (too rare in Thailand)
5. There are Chinese staff at the front desk who can speak basic Chinese, communicate with OK, and the overall staff service is very good.
6. There is a massage on the 9th floor of the hotel, which is very technical and physiotherapeutic, so make an appointment in advance.
7. The hotel has an outdoor swimming pool with beautiful scenery, and many foreigners exercise and bask in the sun on this floor.
8. The scenery of the top floor bar is beautiful, and it is highly recommended to experience it. The western food on the 8th floor and the food on the top floor are very delicious, and the price is cheaper than EM. Residents eat at a 20% discount, which is almost full of performance-price ratio.
To sum up, the overall performance-to-price ratio is high, and we will consider moving in again.
HungHsien
March 6, 2025
Location is great, walking distance to BTS and MRT, shopping copmlexes Terminal 21, Emsphere etc are nearby.
Clean and big room, a lot of options for breakfast.
Souley85
January 31, 2025
The Hotel is situated near Asoke BTS station and is very convenient to walk to a couple of shopping malls. Room and breakfast are decent.
Joseph wh suen
January 19, 2025
Staff is very friendly and helpful always bear a smile , location is also good 10 minutes walk to asok bts station
Breakfast is simple and delicious with western and Thai fish ball noodles
Spectacular sunset view in S20 rooftop bar
Definitely will refer friends to stay in this hotel
King 1974
March 14, 2025
Good location good hotel breakfast is perfect. Many selection on breakfast location bear metro.
Redmike
December 27, 2024
Excellent location in the heart of town and near to Asoke BTS station and Terminal 21 (within 10 mins walking). Service is on par for a 4 star hotel and staff are friendly and helpful. As the location is prime, expect traffic jams and it would be better to commute by motorbike or BTS.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
3 Restaurants
Priority airport drop-off
Additional charge
Taxi booking service
Station Pick-Up Service
Free
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Kids' Club
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Bar
3 Restaurants
Meeting Room
Multi-Function Room
Kids' Club
3 Restaurants
Food Exchange
Style: Buffet
Open for: Breakfast, Lunch
Ambience: Family-friendly, Modern, Traditional
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:00
Sky on 20 - Rooftop Bar
Style: A la carte
Open for: Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Property guests only, Reservations available, Outdoor tables
Pool Bar
Style: A la carte
Ambience: Family-friendly, Modern, Romantic
Dining options: Property guests only, Reservations available, Outdoor tables
Business hours: [Mon - Sun] 07:00-20:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Pool Bar
Swimming Pool Umbrella
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Shuttle Bus Service
Additional charge
Station Pick-Up Service
Free
Priority airport drop-off
Additional charge
Front Desk Services
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
English
Chinese (Mandarin)
Thai
Food & Drink
Bar
Room Service
Lobby Bar
Health & Wellness
Fitness Room
Activities
Nightclub
Public Areas
Elevator
Smoking Area
Public Audio System
Non-Smoking Floor
Executive Floor
Chinese Instructions
Garden
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Kids' Club
Children's Meals Available
Children's Toys
Children's Desktop Game/ Jigsaw Puzzle
Children's Pool
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Free
Wedding Service
Multi-Function Room
Accessibility
Accessible Rooms Available
Assistive Listening Devices
Braille Signage
Handrails in Stairways
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Adult | Buffet:THB 650.00 (approx. NZD 33.44) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of THB 1,000.00 (approx. NZD 51.44) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2016
- Number of Rooms: 244
Novotel Bangkok Sukhumvit 20
A mid-scale, eco-certified hotel in the heart of Sukhumvit
Certified by Green Key
You'll be centrally located in Bangkok with a stay at Novotel Bangkok Sukhumvit 20, within a 15-minute walk of Terminal 21 Shopping Mall and EmQuartier. This 4.5-star hotel is 0.6 mi (1 km) from Embassy of India and 1.7 mi (2.7 km) from Bumrungrad Hospital.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 800 meters.
Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bangkok? This hotel has facilities measuring 6889 square feet (640 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 244 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.