Mövenpick BDMS Wellness Resort Bangkok Reviews

Response from Property: Dear Valued Guest,Thank you for your kind review! We are delighted to hear that you enjoyed a relaxing experience and appreciated the professionalism and helpfulness of our staff. It’s wonderful to know that our resort provided a peaceful escape while still being conveniently located near Central World for shopping.A special thank you for recognizing Khun Poe's excellent service. We are proud to have him on our team, and we will make sure he is acknowledged for his friendliness and patience in resolving your booking issues.We look forward to welcoming you back for another serene stay.Warm regards,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Rebecca. T,Thank you so much for your wonderful feedback. We're thrilled to hear that we exceeded your expectations and that you enjoyed our services, including the early check-in, body fat analysis, doctor consultation, and wellness classes. It's great to know that you appreciated the free shuttle service as well. We're honored to be your top choice in Bangkok, and we look forward to welcoming you back soon.Sincerely,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found the room spacious and comfortable. It's great to know that our breakfast, especially the fresh juice combos and organic eggs, met your expectations. We're also thrilled that you appreciated our extensive facilities and had a fantastic time at the Thai Boxing session. Your high rating means a lot to us, and we look forward to welcoming you back for another memorable experience soon.Sincerely,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Gloomybae,Thank you for choosing to celebrate your anniversary with us! We're delighted that you appreciated the special arrangements made for your special occasion. However, we regret to hear that the design of the bathroom did not meet your expectations and that you found the shower head to be weak. Your feedback is important to us, and we will certainly take it into consideration as we strive to improve our facilities for our guests' comfort and satisfaction. We hope that despite this, you were able to enjoy a memorable anniversary stay with us, and we look forward to welcoming you back for future.Sincerely, Panida Chunhahiran Administration & Quality Manager

Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback. We're thrilled to hear that you found our services fantastic and enjoyed the great variety of nutritious breakfast options. It's wonderful to know that our staff made your experience warm and friendly, and that you found the gym fairly equipped with helpful trainers. We're also glad you found the rooms spacious, comfortable, and the facilities clean. Regarding your concerns, we apologize for any inconvenience caused by the location, but we're pleased to offer a shuttle service for your convenience. We'll also address the issues with the faulty toiletries promptly. Regarding the deposit, we'll review our policies to ensure they align with our guests' expectations. We appreciate your recommendation and hope to welcome you back for another great getaway soon.Sincerely, Panida Chunhahiran Administration & Quality Manager

Response from Property: Dear Jalen Wu, Thank you for sharing your experience. It sounds like you had a wonderful stay. We're delighted to hear that you enjoyed our convenient yet peaceful location near Central Embassy. It's great to know that you found our pool tranquil, the rooms spacious, and the breakfast buffet varied. We're also thrilled that you appreciated our well-equipped gym. We hope to have the pleasure of welcoming you back again soon.Sincerely, Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We are delighted to hear that you experienced our warm hospitality and found our location convenient, with nearby amenities such as 7-11, Starbucks, and the BTS station just a short walk away.It’s fantastic to know that our staff made a positive impression and that you enjoyed the room, breakfast variety, and relaxing pool atmosphere. Your kind recommendation of trips.com for a smooth booking experience is much appreciated.We look forward to welcoming you back for another relaxing stay!Warm regards,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Valued Guest,It was our pleasure to have you stay with us at Movenpick BDMS Wellness Resort Bangkok and taking the time to share your feedback with us.We are delighted to hear that you were extremely satisfied so many aspects of your stay with us, particularly the service provided had met your expectation. Our Guest satisfaction is our top priority, as such we would like to continue to provide you with the best experience at Movenpick BDMS Wellness Resort Bangkok on your next stay.Thank you once again for staying at Movenpick BDMS Wellness Resort Bangkok, we all look forward to welcoming you back in the near future.Kind Regards,Mövenpick BDMS Wellness Resort Bangkok

Response from Property: Dear Janeey,We very much appreciate your comments regarding your stay at the Mövenpick BDMS Wellness Resort Bangkok. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Valued Guest,It was our pleasure to have you stay with us at Movenpick BDMS Wellness Resort Bangkok and taking the time to share your feedback with us.We are delighted to hear that you were extremely satisfied so many aspects of your stay with us, particularly the service provided had met your expectation. Our Guest satisfaction is our top priority, as such we would like to continue to provide you with the best experience at Movenpick BDMS Wellness Resort Bangkok on your next stay.Thank you once again for staying at Movenpick BDMS Wellness Resort Bangkok, we all look forward to welcoming you back in the near future.Kind Regards,Mövenpick BDMS Wellness Resort Bangkok

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback. We are thrilled to hear that you found the room perfect and enjoyed the breakfast. Our team strives to provide the best service, and we are glad you found them nice. We are pleased to know you loved the bed.We look forward to welcoming you back soon. Sincerely,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Valued Guest,Thank you for your feedback! We are glad to hear that you found your room clean and enjoyed our gym and pool facilities during your business trip. We appreciate your choice of our hotel and hope to welcome you back soon.Warm regards,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Valued Guest,Thank you so much for sharing your feedback with us. We are thrilled to hear that you enjoyed our hotel's location, service, and amenities, and we truly appreciate your kind words about our staff, especially Khun Time from the shuttle service.Your comments about the hot water and mold in the shower area are concerning, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we'll address these issues immediately to ensure a more comfortable experience for our future guests.Thank you once again for staying at Movenpick BDMS Wellness Resort Bangkok, we all look forward to welcoming you back in the near future. Sincerely,Panida ChunhahiranAdministration & Quality Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We're sorry to hear that you experienced some inconvenience during your stay.Regarding the garden and pool restaurant, we understand that changes can be disappointing for returning guests. Our goal is to continuously improve our facilities and provide a fresh experience, and we hope you enjoyed the new plants and landscaping.We apologize for the delay in your room being ready on Sunday. Your feedback is valuable, and we will work on improving our check-in process to ensure a smoother experience for all guests.We're delighted that you found our housekeeping service excellent and responsive, even late in the day. Our team strives to maintain high standards of cleanliness and service.We acknowledge the challenges with taxi access and the hotel's location. We are actively working on solutions to improve this aspect, such as better signage and communication with local taxi services. In the meantime, our concierge team is always available to assist with transportation needs.Thank you again for your feedback. We hope to welcome you back in the future and provide an even better experience.Sincerely,Panida ChunhahiranAdministration & Quality Manager