Hyatt Regency Bangkok Sukhumvit Reviews

The location of the hotel is great! very convenient and next to BTS station. Just a walking distance to terminal 21 shopping mall as well.

Good location and thoughtful arrangement!

The hotel is near the BTS Nana Station. However, it is considered as a hotel with high price which does not provide the same level of services. For example, the room is not properly cleaned up. The soup was not filled up after use. The hair dryer is not putting back to the drawer. I used to be excited with the breakfast of the hotel. While this time is quite disappointed. The various of food is less than before. The quality of food is going down. The fruits are not filling up after it is finished. The staff in the breakfast section is not friendly. They are just randomly giving you the drinks regardless to the order you made. The omelet and special order of toast is so slow. It is quite a big disappointment among the hotel I stayed in Bangkok. And I feel sorry of the hotel being named as Hyatt.

Hyatt Regency being situated next to BTS Nana is delightfully convenient, with direct access to the hotel on 2/F. Compared to other hotels further down the road near BTS Ari / MRT Sukhumvit, it is less noisy and less crowded, especially with those indulging in the seedy night life. As expected, the staff were all very courteous and attentive, especially at the poolside and the gym. A special mention must be made for the wonderful concierge (Mr. Yo) who has helped in many ways - providing info on local directions, printing out boarding passes, disseminating the do's and don'ts of the neighbourhood, etc.

nice location and breakfast! all faucilities are clean and great except for the cold pool

Clean and beautiful room, great locations. But both of the time when we dined in the Market cafe for lunch and dinner, we were seated at an area with some other tables, but the staffs were mostly absent and at one point i had to go find them to get the bill. Their Pad Thai on the lunch menu is far from great compared to street food. The front desks and bellman are friendly and delivered pleasant service.

Great hotel. Spacious rooms and close proximity to BTS, shopping malls and restaurants. Highly recommended!

Excellent location, easy for travelers to move luggage and reach hotel with ease via train.

It’s my 2nd time back at Hyatt regency. The staff can speak fluent English thus communication is easy. Hotel is clean and modern. Hotel is located just really near to nana bts station and it’s around a 5-8mins walk to terminal 21 mall. Had a great stay there and will come back again.

Clean room. Everything is cleaned in details. Quite and neat environment that we need for a relax trip

Location is prefect next to the nana station, hotel service is good. However there has quite noise especially can heard the train when crossing. Moreover, the floor is quite dirt, didn’t think that was clean enough. Other than that, everything is nice, the pool is nice and water is quite cool, can enjoy the pool side drinks with sunshine.

Loved my stay here, firstly the location was class in such a prime location on Sukhumvit by Nana BTS with so many amazing attractions and food and drink spots close by. The hotel itself was amazing with staff so friendly and helpful. The room was perfect, massive, well presented, modern and in good condition. The breakfast had a great variety of food which were all freshly made with great flavours and tastes. Only problem was there was too much good food! The gym was well stocked with a very modern treadmill and the swimming pool was a nice way to relax in the Bangkok heat!

The hotel is beautiful and the service was superb from the time that we arrived through departure👍

Hotel is stategically located. Near BTS nana and also can walk to asoke and sukhumvit MRT