Royal Orchid Sheraton Hotel & Towers Reviews

Amazing location, in general the staf is very Nice.

We were in Bangkok specifically for the Coldplay concert. Hence we decided that this trip was going to be a relaxing one. We arrived 2 days early as we wanted to experience the overnight train (private cabin) from Haytai to Bangkok. Train arrived Bangkok early. We took the BTS to Samphan Taksin and thenafter walked (5mins) to Sathorn and waited for the Sheraton water taxi. It was 10+ am and to our surprise, our room was ready and we were checked in. It was such a relief as our journey started 7am the previous day and we also needed to get our luggage settled as such that we could explore lunch. Much to our absolute exhiliration, view from our room (2415) was exactly what we requested (and more!). Room and bathrom was nice and spacious. Royal Orchid Sheraton is absolutely well located by the Chao Praya, accessible to Icon Siam and BTS via boat (Sathorn) and is complimentary, at 30mins intervals. Boat ride takes a lunch break for an hour at 12pm. Royal Orchid Sheraton is also within walking distance to buses if you choose to explore other local transportation modes (which we excitedly did!) and shops. Staff are all very welcoming. We managed a nice swim. There are two pools, adult pool has view of the Chao Praya. Further down is the kids pool which is a bit more discreet. Sundecks at both pools were full of guests sunbathing taking advantage of the beautiful sun. There is also a sauna however you will need to inform staff about 10mins prior, as it is not always on. Only thing that was a small challenge is the absence of platform for ease of pulling of luggages over the stairs, for guests who arrive and exit via boat. This would also make Royal Orchid Sheraton more disable friendly too. If you arrive via boat, enter via the Siam Yacht Club entrance to reception. We couldnt find any clear signage and ended up following the crowd as they entered through the restaurant's peak breakfast crowd, trying to navigate our way with our luggages. We went with an open heart and was absolutely happy with our stay. Khàawp-khun mâak team Royal Orchid Sheraton for the smiles in our hearts during our stay! 🫰

We opted for this hotel because of the view. Beautiful river view especially at night. Simple room and nothing ‘wow’, probably because of the old interior design

The location of the hotel is very good, next to the river. Access by hotel shuttle boat. Opposite Icon Siam. Comfortable rooms come with views of the Chao Phraya River. I gave full marks to everything except the service of the staff. The staff are arrogant and have very high egos. Not recommended. There are many other hotels along the river where the staff provide better service.

We highly recommend this Hotel.We had 2 amazing nights stay.Very Nice place, buffet breakfast and free Shuttle boat ride across to ICONSIAM is incredibly fantastic.All staff are friendly and very helpful.We love to comeback again next year.

Location is good as there is shuttle boat to Icon Siam every 30minutes. Cleanliness, service level, facilities are good for both business or leisure traveler. Worth the stay.

Room was damp, had mould smell --- bathroom exhaust fan not operating .... complaints to front desk not acted on, didn't seem to care. Our clothes became damp in the wardrobe and cupboards - not acceptable Had to wait every morning for up to 15 to 20mins in queue for table at breakfast. Staff not trained well, tended to run around in circles not sure what to do. Restaurants in Hotel severely overpriced and very average standard This may have been a five star hotel years ago ... but today would be lucky to make 4 star rating. There is zero assistance with airport transfers - guests are expected to make their own arrangements Would not stay at this hotel again nor recommend to anyone.

Hotel condition was very titerd. It need to be refurbish. It can said to be 5 star hotel at 90's year. But now, it was ordinary very old hotel. But service was very good.

Nice hotel. Near to BKK landmarks such as ICONSIAM, ASIATIQUE, GRAND PALACE, CHINATOWN, KHAOSAN ROAD and many more.

The service was great! Concierge was very helpful from the beginning until the end. Nat from the feast was friendly and nice, as well as Ron from the Giorgio’s italian restaurant. They were all warm and took care of us, made sure we are comfortable while dining. Will surely go back!

Love the river view of hotel. Super in love with location and convenience here.

The location wasnt good for taxi with taximeter, but the other things was exellent

Great view and good food for breakfast, you can see all the riverside of Siam

The hotel is located at great location near iconsiam and helpful staffs, will stay again in my next trip