Conrad Bangkok

Could have been a pleasant stay until... 1. During checkout: I specifically asked FD to deduct the deposit (12k) from the total bill (18k) so that we will only pay for the extra charges (6k). But FD tried to charge both deposit and full bill. Good thing we received an urgent notice from the bank or else we don't know for how long we can get a refund for the wrong charge. 2. A day after checkout: We received an email of a "delayed charge" for minibar cost. We already saw a minibar charge during checkout so we thought that it was all settled but I guess not! They even asked to charge the same card on record so we were a little worried about our card details being exposed. This is the very first time we encountered a "delayed charge charge" for minibar so it's a little disappointing.

Overall experience is wonderful. Vivian who serve me at the breakfast is really dedicated and did an excellent job in serving other guests as well. Most staff in the premise are good. She deserves an absolute praise and applause. The lady who attend the pool side I forgot her name did a great job as well. However, there was some strange smell on my floor corridor. Some features in my room were not working including the speaker in bathroom and brightness adjustment of the lamps on each side of the bed. Some buttons are rusted and the carpets need some deep cleaning.

REPOSTED: As I extended my room here and stayed twice because it was so good (and cheap!) This is a great hotel and was a pretty screaming deal. I now look for any Conrad brand for any city I visit. I paid about $170ish a night here in Bangkok. Service was fantastic and extremely patient. When I checked in I had a lovely conversation with the staff. I think there was a small issue checking in but it was quickly resolved and I didn't even realize there was an issue besides the fact that the staff called over a supervisor and shared a few words in Thai. But after that I struck up a conversation with the supervisor about Chiang Mai and elephants...Soon I was walking to my room and I was none the wiser and check in was pleasant and easy. I actually extended my room here and the staff was extremely patient. I just wish that they shared that they price matched!!! I booked again through trip.com and the front desk happily combined my two bookings to my same room so I didn't have to switch rooms. If they told me that they would've priced matched I would've booked directly through them for points! I slept in really late and went to the front desk to request late housekeeping, and it was great. I came back to a perfect room with slippers, new bottles of water, and my room serviced even in the later hours of the day. I didn't have a chance to try the food, only Japanese and Chinese and a bar a la carte menu? But it seemed like nice restaurants. I just wish that maybe there was more of a selection but they had 24/7 room service food/menu I believe? When I checked in they asked if I had a hilton honors account which I said I did not. The front staff collected my email and number and made my entire account for me! Much faster and convenient than at competing locations I have stayed at such as the Marriott. Later that night I got a handwritten letter from the staff illustrating my honor account number and wishing me a great stay. They also recommended some nearby markets and street food. Very impressive!! I did not have time to try all the amenities but they seemed extensive and impressive with a large pool, restaurants, and spa area. I would recommend this to anyone who can afford a little more for a hotel! Very affordable with very very impressive service and room quality.

Hotel room is spacious. Deco dated. Generally acceptable. Chosen this hotel for e Tennis Court. Please with e court condition. Location is definitely not ideal, luckily there's shuttle svc to BTS. The taxi there charges ridiculous fare, eg thb 200 for a grab 120 ride. As usual traffic in bkk is atrocious better to take bts if possible.

The hotel is well priced and the room was very regal with an excellent level of service. The pool area was great and again, excellent service. The staff were all very helpful and attentive, but the breakfast was a bit of a queue and then a mad dash to get food - it was busy, my advice, get to breakfast early and avoid the craziness of the 8:30 to 9:30 rush.

Why toilet closed while gym opens 24 hrs? We need to run back to our rooms for toileting??