U Sathorn Bangkok Reviews

Response from Property: Dear Jasmine,Thank you for your generous review! We are glad to hear you enjoyed the spacious rooms, the beautiful setting, and the relaxing pool view. We are delighted that our breakfast and amenities made a positive impression for your stay. We are also pleased you found our shuttle service helpful for getting around. Once again, thank you for your feedback. We look forward to welcoming you back on your next visit to Bangkok!Best regards,Jason MacleodGeneral Manager

Response from Property: Dear Jorge,Greetings from U Sathorn Bangkok!I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Warm regards,Jason MacleodGeneral Manager

Response from Property: Dear E&K, Greetings from U Sathorn Bangkok! May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path. We look forward to being of service to you again on your next visit to Bangkok. Best regards, Jason Macleod General Manager

Response from Property: Dear Valued Guest,Thank you for your kind review! We are delighted to hear that you had an enjoyable stay at our hotel.Thank you once again, and we look forward to welcoming you back on your next visit to Bangkok.Warm regards,Jason Macleod General Manager

Response from Property: Dear Valued Guest,Greetings from U Sathorn Bangkok!I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Warm regards,Jason MacleodGeneral Manager

Response from Property: Dear L.F., Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay. It's great to know that you appreciated friendliness of our staff, as we always strive to provide a welcoming and comfortable experience for our guests. We look forward to welcoming you back on your next trip to Thailand! Should you need anything for your future stay, please don’t hesitate to reach out to us. Best regards, Suchitra Sirirak General Manager

Response from Property: Dear Littleindia, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Sathorn Bangkok. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Bangkok. Kind regards, Jason Macleod General Manager

Response from Property: Dear Valued Guest, Greetings from U Sathorn Bangkok! May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path. We look forward to being of service to you again on your next visit to Bangkok. Best regards, Jason Macleod General Manager

Response from Property: Dear Value Guest,Greetings from U Sathorn Bangkok.May I begin by thanking you for taking the time and trouble to write a review of your stay at U Sathorn and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok and the surrounding area I am delighted you chose us and that we lived up to your expectations.We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back.Best regards,Jason MacleodGeneral Manager

Response from Property: Dear Value Guest,Greetings from U Sathorn Bangkok.May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to being of service to you again on your next visit to Bangkok.Best regards,Jason MacleodGeneral Manager

Response from Property: Dear Khun Thamaphorn,Thank you so much for your wonderful review. My team and I are truly delighted that you enjoyed your stay with us. Your kind words mean a lot to us, and we can't wait to welcome you back soon.Warm regards,Jason MacleodGeneral Manager

Response from Property: Dear Value Guest,Thank you for taking the time to share a review regarding your recent stay at U Sathorn Bangkok.We would like to apologise that we were unable to fully accommodate your request for adjacent rooms during your stay. We would like to assure you that we always do our best to meet our guests' preferences, but in some cases, such as when twin beds are required, it may not be possible to assign groups of rooms that are all next to each other. We apologise for any inconvenience this may have caused and appreciate your understanding.We value your feedback and would like to thank you for choosing U Sathorn Bangkok for your recent stay in the city. We hope to welcome you back in the near future for an even more enjoyable visit.Best regards,Jason MacleodGeneral Manager

Response from Property: Dear Value guest,Greetings from U Sathorn Bangkok!Thank you for taking the time to share a review of your recent stay with us! We’re glad that you enjoyed our hotel but would like to apologise if our location was not to your expectation.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to welcoming you back on your next visit to Bangkok.Best regards,Chuleekorn Mungsunti (Ms.)General Manager

Response from Property: Dear Cho,Greetings from U Sathorn Bangkok, a real resort in the heart of the city. Thank you very much for taking the time to share your stay experience at our hotel recently. Your comments are extremely important to us as they allow us to ascertain where we are meeting our guests’ expectations and also attend to any issues our guests may experience during their stay. That bring said, it has been brought to my attention that your last stay with us has made you very worried and I would like to take this opportunity to express my deepest apologies as it is unacceptable practice to have malfunctioning locks at the sliding doors connecting to the balcony of your hotel room. The safety of your family especially your child is our main priority and this incident regarding the sliding door lock we are taking very seriously in our investigation and will ensure that this will never happen again. Rest assured that our engineering and house keeping teams are conducting daily strict detailed guest room checks prior to every guest arrival to ensure all rooms are presented in prefect working order. In regards to the temporary electrical glitch that you experienced in your room is in fact related to the local power supply which also effected the surrounding neighborhood residences outside the hotel premises. We have alerted the local electricity authority on this matter and please note that this incident is the first of its nature and has been resolved. Mr Chan, I feel fully responsible for these 2 incidents and as you are a returning guest, I will like to welcome you and your family back to experience our best room category The Suite complementary 1 night stay valid till 31st December 2023 as a polite gesture to gain back your loyalty and trust. The Suite room is located on the ground floor with direct access to the swimming pool ideal for your family. I hope the inconveniences you experienced do not stop you from staying with us again in the future and please feel free to reach out to me directly will be glad to assist further. Best regards,Jason MacleodGeneral Manager