Guest User
July 2, 2025
Location: fantastic, walking diatance from BTS station and many food and services around nana station. Accessible to small road at the side to avoid traffic on the main road. Not sheltered to BTS.
Service: Staff were generally friendly and helpful. Happy that I got upgraded to a room with windows for my birthday. However window can not be opened and there is no view (facing car park of opposite building). No cake or birthday amenity provided.
Most processes are still done via hardcopy forms from the previous hotel (grand Swiss hotel), which is unexpected from a chain hotel, makes checking in slightly slower.
Ammenities: simple breakfast, mainly Indian food. Value for money. Limited but functional gym equipment, probably needs some maintenance. Pool was on the small side but still acceptable. Overall amenities can be better for a 4 star hotel.
Some issues with toilet flush. No noise issues.
Overall pleasant stay, better than expected after reading the other negative reviews.