Solitaire Bangkok Sukhumvit 11

Solitaire Bangkok Sukhumvit 11 Reviews

Solitaire Bangkok Sukhumvit 11

75, 23 Soi Sukhumvit 13, Khlong Toei Nuea, Bangkok, ThailandView Hotel Details
Solitaire Bangkok Sukhumvit 11
Solitaire Bangkok Sukhumvit 11Solitaire Bangkok Sukhumvit 11Solitaire Bangkok Sukhumvit 11
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Solitaire Bangkok Sukhumvit 11 Guest Reviews

4.1/5
Very Good
278 review
Verified reviews
Location4.3
Amenities4.0
Service4.0
Cleanliness4.2
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All Reviews(278)
Positive reviews(260)
Reviews with photos/video(72)
Great location(29)
Convenient location(19)
Delicious breakfast(16)
Easy to get around(10)
Large rooms(9)
Loved the view(7)
Comfortable bed(7)
Average sound insulation(7)
Negative reviews(18)
Chee Kwan
Deluxe Room
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on May 5, 2024
The hotel is not too far from the Nana BTS, only about 10 mins walk but the April heat makes it feel like ages 😞. There are quite a number of hotels along Sukhumvit soi 11 that are nearer but we chose Solitaire Bangkok for the good value it offers, and although the location is at the deeper end of the road, it is quieter compared to those that are smacked right at the centre of activities with bars and restaurants etc. The breakfast selections are good with both Asian and Western cuisine and good value for the money. The air-conditioning in the room is efficient. Overall, it's a pleasant stay at this hotel.
Response from Property: Dear Think Kwan, thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a good value despite its location being a bit further from the Nana BTS station.We understand that the April heat can be challenging, but we're pleased to know that you found our breakfast selections to be good value for the money. Additionally, we're delighted that you found the air-conditioning in your room efficient and that you had a pleasant overall stay with us.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Solitaire Management Team
Pei Shee
Family Connecting Room
Stayed in Apr 2024
Friends
1 review
2.5/5
Posted on Apr 30, 2024
- Location: Minimum 10-min walk to the nearest Nana BTS station. If you wish to take the free hotel shuttle, there are only 3 slots at 10am, 2pm and 4pm with limited seats available (maximum 9 pax). - Bathroom: Received a rag-lookalike face towel on the 3rd day (see photo). Plus the shower water pressure was bad and the water heater was also not working well.
Response from Property: Dear valued guest, thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay.Regarding the location and shuttle service, we understand your concerns and apologize for any inconvenience caused by the limited schedule and availability. We will review our shuttle service to ensure it better meets the needs of our guests.We're also sorry to hear about the issues with the bathroom amenities and facilities. Your feedback is important to us, and we will address these issues with our housekeeping and maintenance teams to ensure they are rectified promptly.Thank you for bringing these matters to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Solitaire Management Team
Guest User
Grand Superior Room(Ruby Wing)
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 10, 2024
Very nice hotel in the lively Sukhumvit district. Fabulous breakfast buffet, lovely pool, nice big rooms. It would have been even better if we had been allowed to open the door to the balcony.
Response from Property: Dear valued guest, thank you for sharing your feedback with us. We're thrilled to hear that you had a very nice stay at our hotel in the lively Sukhumvit district and that you enjoyed our fabulous breakfast buffet, lovely pool, and spacious rooms.We apologize for any inconvenience caused by the balcony door being unable to open. Your feedback is valuable to us, and we will review this matter to see if improvements can be made.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Solitaire Management Team
Kish
Grand Deluxe Pool View
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 18, 2024
I would really recommend this hotel to anyone staying in Bangkok. Perfectly situated, providing easy access to attractions and great restaurants in the area. Great and friendly staff.
Response from Property: Dear valued guest, thank you for your wonderful recommendation and kind words about your recent stay at our hotel. We're thrilled to hear that you had a fantastic experience and that you found our hotel to be perfectly situated for easy access to attractions and great restaurants in the area.It's delightful to know that our staff contributed to making your stay memorable with their friendliness and great service.Thank you for choosing to stay with us, and we appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Solitaire Management Team
JamieCVW
Deluxe Room
Stayed in Feb 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Excellent service, great facilities, friendly and helpful staff, delicious food, would definitely recommend.
Response from Property: Dear valued guest, thank you very much for your wonderful review and recommendation. We're delighted to hear that you had an excellent experience during your stay with us.It's fantastic to know that you found our service to be excellent, our facilities great, and our staff friendly and helpful. We strive to create memorable experiences for all our guests, and we're thrilled that we succeeded in making your stay enjoyable.We're also pleased that you enjoyed the delicious food offered at our hotel.Thank you for choosing to stay with us, and we appreciate your recommendation. We look forward to welcoming you back for another fantastic stay in the future.Best regards,Solitaire Management Team
VVD
Grand Deluxe Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Value for money with excellent service and good breakfast spread
Response from Property: Dear valued guest, thank you for your positive feedback! We're thrilled to hear that you found our hotel to be value for money and that you were pleased with the excellent service provided by our staff.We're also glad that you enjoyed our breakfast spread. Ensuring our guests have a satisfying and delicious breakfast experience is important to us, and we're delighted that it met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Solitaire Management Team
Jess1999
Deluxe Room
Stayed in Apr 2024
Friends
1 review
3.7/5
Posted on Apr 18, 2024
Good location, friendly staff!
Response from Property: Dear valued guest, thank you for your feedback. We're delighted to hear that you enjoyed our hotel's location and experienced friendly service from our staff.Ensuring our guests have a pleasant and comfortable stay is our priority, and we're thrilled that we succeeded in providing you with a positive experience.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Solitaire Management Team
Guest User
Deluxe Room
Stayed in Jan 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jan 7, 2024
Great location room was larger than expected very quiet I stayed main hotel
Response from Property: Dear valued guest, thank you for sharing your positive experience at Solitaire Bangkok Hotel. We're delighted to hear that you enjoyed the great location and the spacious and quiet room in the main hotel. Our team strives to provide a comfortable and memorable stay for all our guests. We look forward to welcoming you back for another enjoyable stay.Best regards,Solitaire Management Team
thetravelpal
One Bedroom Suite
Stayed in Nov 2023
Family
12 review
5.0/5
Outstanding
Posted on Nov 25, 2023
It's one of the best hotels I have ever stayed at. I would definitely recommend it to anyone if they are visiting Bangkok. The service was on point, and the staff are super friendly. I loved it alot!! 😍😍😍😍😍
Response from Property: Dear valued guest, thank you for your wonderful feedback. We're thrilled to hear that your stay at our hotel was one of the best you've experienced, and we appreciate your recommendation. Providing exceptional service and creating a friendly environment are top priorities for us, and we're delighted to know that you enjoyed your time with us. We look forward to the opportunity to welcome you back for another fantastic stay in the future.Warm regards,Solitaire Management Team
Sharon
Deluxe Club Sky Room
Stayed in Nov 2023
Friends
8 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Nice hotel and wonderful staffs. This is my 2nd visit to this hotel. Will definitely come back to this hotel for my next visit.
Response from Property: Dear Sharon, we are delighted to welcome you back to Solitaire Bangkok for your second visit. It is always a pleasure to host returning guests, and we appreciate your kind words about our hotel and staff. Thank you for choosing Solitaire Bangkok, and we look forward to providing you with another enjoyable experience on your future visit.Best regards,Solitaire Management Team
Guest User
Deluxe Room
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 5, 2024
Very good hotel. Only the pool water was dirty. smells of sweat, but I must say that there is currently a water shortage. I definitely come back. πŸ‘πŸ»
Response from Property: Dear value dguest, thank you for sharing your feedback with us. We're delighted to hear that you found our hotel very good overall.We apologize for any inconvenience caused by the pool water quality. We understand the importance of maintaining cleanliness and will address this issue promptly.We appreciate your understanding regarding the current water shortage situation. Despite this, we're pleased to know that you still plan to return.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Solitaire Management Team
FYS2023
Deluxe Room
Stayed in Dec 2023
Business travelers
58 review
4.5/5
Great
Posted on Dec 5, 2023
Very nice, good, great, tried many times and will keep go try too thanks haha
Response from Property: Dear valued guest, thank you for your positive feedback. We're delighted to hear that you had a very nice experience with us. We appreciate your support and hope to welcome you again in the future.Best regards,Solitaire Management Team
Ashique
Deluxe Room
Stayed in Apr 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 2, 2024
Overall experience is very good. I have chosen Deluxe room and the room size was very much satisfactory. We have enjoyed the breakfast, however except few items, all were non halal. the Swimming pool is good but very small in size in compare to hotel room. Overall the service was satisfactory.
Response from Property: Dear Ashique, thank you for sharing your feedback with us. We're delighted to hear that you had a very good overall experience during your stay in a Deluxe room at Hotel Solitaire.We're glad that you found the room size satisfactory and enjoyed the breakfast, although we apologize for any inconvenience caused by the limited halal options. Your feedback regarding the breakfast variety is valuable to us, and we'll certainly take it into consideration for future improvements.We appreciate your compliments about the swimming pool, although we understand your point about its size in comparison to the room. We'll keep your comments in mind as we strive to enhance our facilities.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another satisfactory experience in the future. Warm regards,Solitaire Management Team
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
12 review
3.2/5
Posted on Apr 26, 2024
To be honest I stayed in same hotel 2 years ago during Covid and was very impressed but this time very disappointed I booked a deluxe room thinking I would get the same style room as before manly glass great view but I got a very small room on 7 th floor inside of building looking out at aircon units so was very disappointed as picture when booking shows nice spacious glass room
Response from Property: Dear valued guest, thank you for sharing your honest feedback with us. We're truly sorry to hear about your disappointment during your recent stay.We understand the importance of consistency and ensuring that our guests receive the accommodations they expect and deserve. We apologize for any confusion or inconvenience caused by the discrepancy between the room you booked and the room you received.Your feedback is invaluable to us, and we will review our booking process and room descriptions to ensure that they accurately reflect the accommodations available.We appreciate your continued support and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,Solitaire Management Team
Guest User
Deluxe Room
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on May 2, 2024
ON ARRIVAL THE GIVE US LOWER CATEGORY ROOM, AFTER COMPLAINING THEY GAVE US OUR BOOKED CATEGORY ROOM FROM NEXT DAY ONWARDS. FIRST NIGHT WE HAVE TO SPEND NIGHT IN VERY SMALL ROOM.
Response from Property: Dear valued guest, thank you for sharing your feedback with us. We understand the importance of having a comfortable stay, and we regret any initial inconvenience you may have experienced.Please rest assured that your booked room category was provided to you from the beginning of your stay. However, we apologize if there was any confusion or if the room size did not meet your expectations on the first night.Your comfort and satisfaction are our top priorities, and we appreciate your understanding. Should you have any further concerns or if there's anything else we can assist you with during your stay, please feel free to reach out to us.Warm regards,Solitaire Management Team