Best Western® Hotels in Bangkok

Ideal location if you want to avoid town area. It’s depends on your luck to find free parking as there are limited (parallel road parking). There is plenty of space in paid parking. The bed and room are very comfortable. I would love to stay longer. Don’t miss the cookies (complimentary gift), it is very delicious.

This is by far the best 4 star hotel we've ever stayed. Very clean room and good service. For the costs we paid, there are only compliments no complain. We highly recommend this hotel to travelers. We are next to chatuchak market and metro is next lane only. Super convenient. I'll come back again. The breakfast is also just nice.

Spoiler alert - I've had significant problems with Marriott recently. We tried Best Western as much out of desperation as anything, using the BW status match to get Diamond Elite. Conclusion is one word - amazing! I've tried status matches before but they have rarely paid off. The Best Western offer and outcomes though are superb. We were matched immediately to the top tier and were offer a new promotion as soon as we joined. Took it and now have 10,000 points on a roll and just booked our next stay for the end of the month. Try it... it's a great offer! To the hotel... I used to stay on Soi 18 a decade o so ago and had forgotten this little corner of the Sukhumvit area. The world has changed drastically since then but Soi 20 has signs of life and so we were quite happy when we rolled up to the BW Plus @ 20. It is not a big property, there are (very) limited parking options and it doesn't have an onsite catering facility that is open. But... we were upgraded immediately to a suite and those rooms, for the price we paid, would be hard to beat in any property in central Bangkok. Large lounge with a desk; large bathroom - with a bath where I fell asleep one night it was that comfortable! - and double sinks... all the basics there and then the separate bedroom is large and well-appointed. It is not a new property and there were some maintenance issues that needed resolving like some plug sockets not working and no bath plug. But for goodness sake... we paid less than 1500 baht and would have paid three times that (and currently much more, what IS going on with Marriott in Bangkok?) for less facilities along Sukhumvit. The hotel doesn't have F&B but does get a 20% discount at The Deck next door and we had a very decent supper there the second night, good quality food and a broad menu. Compliments also to Kawin, who checked us in the first night and was doing Reception almost single-handedly. No fuss, no bother and very good service. Thank you Kawinm Best Western and we're booked to go back in a couple of weeks time, fingers crossed for that complimentary upgrade (again!). Final message to my friends at Marriott - Best Western are eating your lunch, guys.

My parents stayed here and they had an amazing stay. They even mentioned that the staff were super friendly and polite making it a very pleasant stay. The hotel even had a full fridge and has ample space as well!

Check in was easy. The staff were nice and brought my luggage to my room. Lobby was very comfy with a seating area and there is a restaurant on the main floor. I booked 2 nights but only stayed for 1 due to a late flight and for comfort. It was the poorly cleaned room for me. My expectations were not high being a 4 star hotel so the wear and tear in the room was fine but cleanliness is not debatable. There was hair all over the bedroom floor and on the shower room wall. They do not provide small face towels in the bathroom. Only on request. Housekeeping did not leave me any new hand towels with the room service or refill the disposable bathroom amenities that I used. The bath and body products were boutique like, pillows and bed were comfy, the lighting was good and the room felt spacious. Breakfast buffet was fairly good with cold, hot dishes, Cereal, beverages and eggs made to order. They don’t offer Thai omelette’s which is strange being in Thailand but minor. Some alternative milk options like almond or soy for lactose intolerant guests would be nice. Location was fantastic! Walkable to everywhere. 24 hour food options on the street just outside and local markets nearby to get away from tourist pricing. Very easy for taxi/grab pick up. I’m not sure if I would stay here again due to the dirty room.