I haven't stayed in yet. This might be our fault for choosing to reserve on the wrong day. But then we told Rome that we booked the wrong date and Rome said we had to contact via Trip and then have them contact Rome again. So we contacted Trip and then via Trip said that we had to wait 24 hours for the matter to arrive, so when we came the next day, we called the hotel again, but the hotel said they couldn't change the date. If you want to move, you have to inform us. Before 14 days, we were confused as to why they didn't tell us yesterday so we could have canceled and asked for a refund, but today we can't refund because it's already been one day.
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