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"Nice hotel ! Awesome front desk service . My family absolutely love it! Surely I will spend time with my family at here again !"

"This hotel is an excellent value for the location and price. Staff is friendly, the hotel is clean and comfortable, amenities are as described. You need to check in next door, but this isn’t inconvenient. The hotel allows you to use the free underground parking until 4pm on day of checkout, which is excellent. I’ve stayed here before and will be returning."

"The room is very spacious and clean. The supporting services and facilities are very user-friendly. We experienced the hotel's history, the hotel's three-hour free bicycle activity, etc. The lobby butler was very professional and patient, and carefully introduced us to various dining, entertainment, and outdoor sports services. I will stay here again in the future."

"Suitable for young people during peak season, one person saves money"

"The location is good, next to the famous Canadian steakhouse The Keg. The service is also very warm, there are hot springs in the winter to soak, you can see the snow-capped mountains. Check-in and check-out are quick. A buffet breakfast is served daily, with yoghurt and oatmeal, and the egg yolk can also meet the needs and will be recommended."

"酒店旁邊就是超市，購物吃飯逛街超方便。酒店停車費雖然有點小貴，但車位多，還是方便。"

"The hotel is on the hillside of Tunnel Mountain, a little distance from the town centre. There must be a car to travel, otherwise it is inconvenient. There is no air conditioning in the room, it is still a bit hot in summer, there should be no problem in winter, you can open a window, but you need to ponder for a while, very technical, screened, mosquitoes are estimated in the woods. When the hot pool was under maintenance, my daughter actually ran to the hotel next to it, saying there was a water playground and a slide. The most unexpected and most satisfying place is that when the scenery on the small gazebo behind the house is seen, three deer walked through the woods behind the house. It may be that the sun goes down to the nest and enjoys the wildlife in the eyes. Very lucky, it is estimated. It is also a kind of experience that is not too much."

"Overall pretty good, underground parking was rough with little space an terrible parkers. Unfortunately there’s nothing the hotel could do about people’s driving skills. I would recommend this hotel but get back early and walk if you can if you’d like to have a spot for your vehicle. "

"Easy check in and check out. Simply download their mobile app to receive a virtual key to your room, or check in in person at the Banff Caribou Hotel and Spa. When checking out, just dial ”0” to the front desk, leave the card in the room and you're good to go :) The room has been renovated and is clean and modern. They have microwave, mini fridge and kettle. You can also take away their mug as a souvenir for free. In the bathroom, they offer Rocky Mountain Soap Company products that are handmade and vegan. If you like them, you can go to their stores in Canmore or Banff, or order directly online."

"Facilities: There is an outdoor hot pool, which is nice Hygiene: There are bugs in the house, which is inevitable for a small single-family wooden house Environment: It rained at night when I went there, and the sound of the wooden roof jingling made it hard to sleep, but the environment nearby is very good and the scenery is nice Service: The staff provided good service"