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"This hotel is highly recommended in banff town. It has complete facilities and a warm and comfortable environment. You will get a three-day scenic bus ticket for free when you stay. It is very convenient to go to various attractions. The Italian restaurant on the first floor is also very delicious. ps The hotel adheres to the concept of environmental protection and does not have drinking water supply. It is said that banff can drink water directly or buy it at the market price. The hand sanitizer and soap are also made from local brands and are of good quality."

"The hotel location is located on the Main Street and is easily accessible to shops and restaurants. The guy at the check in counter is really friendly and patient in the helping of our booking of the tickets for our next two days trip and save me a lot of headache."

"The room is very spacious and clean. The supporting services and facilities are very user-friendly. We experienced the hotel's history, the hotel's three-hour free bicycle activity, etc. The lobby butler was very professional and patient, and carefully introduced us to various dining, entertainment, and outdoor sports services. I will stay here again in the future."

"Suitable for young people during peak season, one person saves money"

"The location is good, next to the famous Canadian steakhouse The Keg. The service is also very warm, there are hot springs in the winter to soak, you can see the snow-capped mountains. Check-in and check-out are quick. A buffet breakfast is served daily, with yoghurt and oatmeal, and the egg yolk can also meet the needs and will be recommended."

"We were happy with this place. It seems dated but in nice repair (much like our home and ourselves). We wanted it mostly for the fireplace but the room had more than that with a full kitchen and full size appliances. If we ever wanted to be in Banff and make substantial home cooked food, this would be ideal. The bed was great and the staff very kind and friendly. It is in a natural mountain area just five minutes by car from downtown Banff. We had a balcony looking at a Mountain view and deer in the yard in front of the unit. There is bus service into town and free tickets offered by the resort. There is a water slide and an indoor and outdoor hot tub which is nice but not really a breathtaking setting. If you enjoy corn mazes this building has a lot of routing in it that takes a while to learn. We joked with other guests about that. All in all, pretty okay. We would book here again."

"The hotel is on the hillside of Tunnel Mountain, a little distance from the town centre. There must be a car to travel, otherwise it is inconvenient. There is no air conditioning in the room, it is still a bit hot in summer, there should be no problem in winter, you can open a window, but you need to ponder for a while, very technical, screened, mosquitoes are estimated in the woods. When the hot pool was under maintenance, my daughter actually ran to the hotel next to it, saying there was a water playground and a slide. The most unexpected and most satisfying place is that when the scenery on the small gazebo behind the house is seen, three deer walked through the woods behind the house. It may be that the sun goes down to the nest and enjoys the wildlife in the eyes. Very lucky, it is estimated. It is also a kind of experience that is not too much."

"Overall pretty good, underground parking was rough with little space an terrible parkers. Unfortunately there’s nothing the hotel could do about people’s driving skills. I would recommend this hotel but get back early and walk if you can if you’d like to have a spot for your vehicle. "

"Easy check in and check out. Simply download their mobile app to receive a virtual key to your room, or check in in person at the Banff Caribou Hotel and Spa. When checking out, just dial ”0” to the front desk, leave the card in the room and you're good to go :) The room has been renovated and is clean and modern. They have microwave, mini fridge and kettle. You can also take away their mug as a souvenir for free. In the bathroom, they offer Rocky Mountain Soap Company products that are handmade and vegan. If you like them, you can go to their stores in Canmore or Banff, or order directly online."

"The hotel is located in the city center of Banff town. The surrounding business is very prosperous. The bus stop is right next to the hotel, which makes it very convenient to go out and take a bus. The room is very large. Living on the second floor will not be noisy. The hotel also gave earplugs to prevent the noise of cars on the road from disturbing guests. I didn't use them at all. The hotel is relatively cheap and should be a good choice for cost performance in Banff town."