To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(56)
Positive reviews(54)
Reviews with photos/video(14)
Awesome stay(24)
Clean and tidy(13)
Awesome rooms(13)
Awesome kitchen(8)
Great value for money(8)
Great service(7)
Quiet & comfortable(5)
Great location(5)
Negative reviews(2)
Guest User
Superior Suite with Queen and Twin Bed
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Sep 28, 2024
Although a bit too far from town centre, the ledge provides free bus tickets to shuttle between the lodge and town centre. Staffs were very helpful.
DannyTheBest
One Bedroom Plus Loft, Three Queens
Stayed in Oct 2024
Family
35 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Amazing thank you for the invite to me and you are very welcome to come to the house
Guest User
Superior Suite with Queen and Twin Bed
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 28, 2023
The room is big and comfortable with big kitchen. Convenient location with bus stop in front of the hotel. Free 3 bus pass that I can hop-on and off to go around the town.
LuisL
Standard Suite
Stayed in Jun 2023
Family
17 review
4.5/5
Great
Posted on Aug 6, 2023
The environment of the hotel is very good, it has a great landscapes surrounded!
Suppachote
Superior Suite with Queen and Twin Bed
Stayed in Sep 2023
Family
7 review
5.0/5
Outstanding
Posted on Oct 3, 2023
The location of the property was excellent, making it convenient to reach downtown by Roam bus. staff will give you a ticket during your stay.
The beds and pillows were comfortable, Had all the amenities you needed both shower room and kitchen.
Price for this stay is reasonable. So I would highly recommend this place and would stay here again when we get back to Banff.
Guest User
Superior Suite with Queen and Twin Bed
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Sep 19, 2023
Very good hotel with a excellent service!! Clean, spacious room with a good kitchen where you can prepare your meals. I recommend the Tunnel Mountain Resort.
Felisia
One Bedroom Plus Loft, Three Queens
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 14, 2023
i really enjoy my stay at Tunnel mountain Resort. The resort is so convinient with the bus stop just in front of the resort and the car parking just in front of our room.
The room size is quiet big.
and Thanks to Ricah (receptionist) She is so nice and helpful with all of my questions. she explain it so detail and patient. she is very kind :)
Charilee Bea
Standard Suite
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Sep 22, 2024
Incomplete utensils
Will Shoe
One Bedroom Loft Condo Queen And King
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Amazing
Staff were perfect!
Very close to downtown Banff!!
Guest User
Mountain Cabin
Stayed in Sep 2024
Couples
33 review
4.0/5
Very Good
Posted on Oct 8, 2024
We are a family of 4 adults. We booked a cabin. The big windows and the forest view outside the window are beautiful. The downside is that the two large beds upstairs are too short. My wife and I are both over 170 and 190 cm tall. It feels like our entire feet and calves are outside the bed. It should only be suitable for children~
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SHINRI
One Bedroom Loft Condo Queen And King
Stayed in Sep 2024
Family
2 review
3.2/5
Posted on Sep 11, 2024
It was great because there were mountains right in front of me, deer and squirrels, and nature all around.
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Zhaocaidemaomao
One Bedroom Plus Loft, Three Queens
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 27, 2024
Service: The lady at the front desk was very nice. She told me how to book a lake tour bus online and provided me with various useful information. Picture 1 is the mountain opposite the hotel, Picture 2 is Castle Mountain, Pictures 3 and 4 are Banff Town
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Need a break
One Bedroom Loft Condo Queen And King
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 21, 2024
The environment is very clean and the room still has a newly decorated smell. There are two bedrooms and two bathrooms in the house, which is very suitable for a group of friends to go on vacation together. The kitchen utensils are also very complete, so it is very convenient to prepare three meals by yourself. There is also a free parking space outside the house, which is suitable for self-driving tours. It only takes a few minutes to drive down town. It is also very convenient to go to Banff town for supplies or shopping. The hotel facilities also include an indoor swimming pool, gym and sauna. We stayed here for four days and didn't see anyone using them. The only drawback is that the lighting in the room is dim.
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中村さんち
Studio Condo
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 5, 2024
It was a 5-minute drive from the city, so it was quiet and the view was amazing! The hotel gave us a free bus ticket, so we took the bus to get to the city! It had a good-sized kitchen, so it was perfect for a long stay! There was no jacuzzi, but there was a sauna and pool!
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Anonymous User
One Bedroom Loft Condo Queen And King
Stayed in Sep 2024
Family
24 review
3.7/5
Posted on Oct 2, 2024
The location of the hotel is very good and it is very convenient for self-driving travel. The hotel is quite new, but the hygiene is not very good. It's a good place for a family to stay, you can cook your own meals and park for free.