Charltons Banff Reviews

It has the atmosphere of an old furnished mountain region apartment but the cleaning services is rough. I found two and more but shells and bugs body on the rug after I checked in. The location isn’t too far from downtown Banff however under the coldness it would be rough walking to town. Parking is extra (14.99cad not fee as the page stated on trip.com) phone to ask the details before booking this place… it’s an ok place to stay just not great for family vocation.

Everything is good besides the location. If you come with your car, then location isn’t a matter to you. But it still takes like 10 minutes walking to the Main Street and Hight school station. Surprisingly, the wooden floor comes with heat.

The room with the kitchenette is great if your traveling with others. The pool was nice.

Very convenient location while staying at Banff~

Excellent in every regard -- location, cleanliness, service and parking. The loft suite was beautiful. It felt cold at times and the fire place helped. Got a fantastic deal and I would take that one up once again.

Absolutely unique two story rooms were one of the best parts of my trip.

This hotel is on Banff Street. Its hygiene, environment and facilities are all above average. Likewise, its price is on the high side (we booked their room because we couldn't find any other options). As for service, their reception and lobby are closed from 11pm to 7am. Unlike other hotels, during this time period, there is at least a place for guests to sit when needed to avoid the cold wind in Banff. Therefore, when we were waiting for the bus to Calgary Airport in the morning, we could only stand outside the door in the cold wind (Banff had just rained, and Banff was beautiful after the rain, but it was even colder. Some hotels on Banff Street had already started fires to keep warm).

Facilities: Older, Hygiene: OK Environment: Average, on the roadside! Service: Yes😌

Hotels in Banff town are expensive and mediocre, especially the quilt covers are spread out, the quilts are small and thin, next time I will consider another hotel

The hotel is located on Banff Street in Banff (Banff) Town. It is also a stop for the bus from the airport to Banff. The pick-up station goes directly to the hotel. This is very convenient for friends who take the airport bus. The hotel staff are very enthusiastic and patient, which is commendable. However, it is inconvenient that the hotel does not provide breakfast. In addition, if there is no reception staff on duty after 11:00 p.m., you need to go to the sister store to get the room card, which is not convenient for guests who do not understand the language.

Good location, high cost performance, quiet room, new equipment, very clean, nice front desk staff

The room is relatively new, the service attitude of the man at the front desk is very good, and there is free coffee☕️drinking tea🍵. very good

The room is OK and the service is satisfactory