Lotus Desaru Beach Resort & Spa

I had a wonderful stay at Lotus Desaru Resort & Spa. The breakfast spread was excellent with plenty of variety, and the sea was clean and refreshing. The rooms were neat and comfortable, which made the stay pleasant. That said, the resort hasn’t seen any major renovations in the past 13 years, and some of the same complaints still remain. The bird area also looks a little unkept — perhaps a bigger, better-maintained space would make it more enjoyable for guests. Another small suggestion is to have a larger TV in the living area since there’s only one television provided. On a positive note, having a Starbucks franchise run by Lotus Resort on-site is a great addition and makes the stay even more convenient. Overall, Lotus Desaru remains a good choice for families and groups, offering value and a relaxing environment. With nearby competition like Westin and Hard Rock, I do hope the resort invests in further upgrades to keep up with today’s standards.

Kids like the one bed room.plus water park . Playing whole day. Also food easy to get and no need drive out.

We love everything about this plc.Superb.Also love all the eating places.Serves very nice food from seafood to Korean to Indian food.

Cleanliness is excellent. Location is excellent. Check-in process was extremely slow. Nevertheless, very polite and courteous front desk personnel. 

We recently stayed at Lotus and booked a double-story room, which was spacious and well-equipped, though not luxurious. The room had everything we needed for a comfortable stay, and being on the fifth floor, we had to take the lift, which honestly felt quite old and a bit scary — it could use an upgrade. The staff were very welcoming and friendly, which added a positive touch to our experience. At check-in, we had to pay a deposit of 100 ringgit in cash, so it’s good to be prepared for that. There are three or four restaurants on the property with nice menu options, but breakfast was quite chaotic. The hotel didn’t seem prepared for the large crowd, with long queues at the coffee and egg station, and very few available seats. It felt like a tour group had arrived, but no one was managing the situation, making breakfast quite stressful. On a brighter note, the swimming pools are nice, and there are plenty of family-friendly activities, making it a good choice for guests with children. The on-site shop is also convenient and well-stocked. Around the pool and by the shore, there are sun loungers available — they are simple rather than luxurious, but they do the job. Overall, Lotus offers good value, especially for families, but some areas — especially crowd management and certain facilities — could use improvement.

I’ve stayed here many times. The location, service and amenities are always good. The food is great too! They’ve upgraded some things like new couch, headrest beds and added stand fans in the rooms, which really helps control the room temperature. Lotus is always my go-to spot for a short and relaxing break!