Jl. Wolter Monginsidi No.175, Gulak Galik, Kec. Tlk. Betung Utara, Bandar Lampung, IndonesiaView Hotel Details
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Sheraton Lampung Hotel Guest Reviews
4.3/5
Very Good
58 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(58)
Positive reviews(55)
Reviews with photos/video(19)
Great service(12)
Negative reviews(3)
Guest User
Deluxe King Room with Garden View and Balcony
Stayed in Sep 2023
Business travelers
24 review
5.0/5
Outstanding
Posted on Sep 13, 2023
I enjoyed to stay at Sheraton lampung. They give welcoming snacks., refill 4 mineral water a day. The provide good quality toiletries and the staff harmful
6/12
INA CHAN
Deluxe King Room with Garden View and Balcony
Stayed in Nov 2023
Family
20 review
4.0/5
Very Good
Posted on Dec 27, 2023
Nice And Great Hotel For Stay And relax with family ๐
Guest User
Deluxe King Room with Garden View and Balcony
Stayed in May 2024
Business travelers
8 review
4.0/5
Very Good
Posted on May 15, 2024
Service is good, location is good. Staff is helpful. Breakfast is average.
Jose Sergio
Deluxe King Room with Garden View and Balcony
Stayed in Feb 2024
Family
29 review
4.0/5
Very Good
Posted on Feb 16, 2024
The hotel has a nice setting out around the pool. The rooms are ok , but lack maintenance (cabinet door jammed and the faucets were lose โฆand other stuff like that ) . The staff is very friendly. . The overall facilities are limited , is a medium size hotel . Restaurant and breakfast on the average side , not much to offer and not that good . Expected a little better standardโs for a Sheraton ; yet still a good stay .
Response from Property: Dear Jose Sergio,Warmest greetings from Sheraton Lampung Hotel.On behalf of the entire hotel team, I want to thank you for sharing about your recent stay experience with us, at Sheraton Lampung Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most โ you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely.Benedictus Jodie, General Manager
Toga Mamora
Deluxe King Room with Garden View and Balcony
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 20, 2024
an old hotel yet still very good. service is good, the staffs very generous. breakfast was excellent with a combination of local and international food. will come back.
Nice hotel and well maintained facilities and good breakfast
Anonymous User
Deluxe King Room with Pool Access Terrace level
Stayed in Nov 2022
Family
8 review
1.7/5
Posted on Dec 12, 2022
It's really sad... Had so many wonderful memories in staying sheratons... But the one here... Its like sheraton went from a luxury hotel to a budget hotel... Hotel feels old, dark n run down... Facilities not working properly... Room feels very dark with sub-par... Room looks nothing like in the picture shown...
Guest User
Deluxe King Room with Pool Access Terrace level
Stayed in Oct 2022
Family
1 review
2.7/5
Posted on Oct 22, 2022
1. The room floor sticky.
2. My stuff left in bathroom. I realized it when I already checked out.
I ask to check It by phone 2 times, but the staff said nothing left.
The third time I ask it and push them to find my suff, finally they found it.
Bad service!!!
Travelarrr
Deluxe King Room with Garden View and Balcony
Stayed in Sep 2022
Business travelers
10 review
4.0/5
Very Good
Posted on Sep 13, 2022
Hotel is clean but breakfast is normal. The iga sop is good, a must try.
Ahmad Darwito
Executive One Bedroom Suite
Stayed in Feb 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Mantab dah
kusnadi
Deluxe Twin Room with Garden View and Balcony
Stayed in May 2022
Family
33 review
4.5/5
Great
Posted on Jun 25, 2022
Good good good good job.. Good job.. Good good good good good job