Best Balok Spa Hotels

I recently had the pleasure of staying at The Royale Chulan Cherating Villa, and I must say it was an unforgettable experience. From the moment I arrived until the day I checked out, the staff and services at this resort exceeded my expectations! Without a doubt one of the best resorts in Malaysia and if you're ever in Cherating, THIS is the place to stay! First and foremost, the staff deserves a standing ovation. Their warm welcome and genuine hospitality made me feel like a VIP guest. Whether it was the front desk staff, the buggy drivers, the housekeeping team or even the F&B staff, everyone was attentive, friendly, and always ready to assist with a smile. They went above and beyond to ensure my stay was comfortable and enjoyable, and for that, I am truly grateful. Kudos to Rizam for introducing us this hidden gem. The dining experience at the resort was exceptional as well. The Ocean restaurant offered a delectable array of dishes, catering to various tastes and preferences during my breakfast and dinner. I was particularly impressed with the chef's culinary skills and the waitstaff's impeccable service. Shoutout to Mahdi and Nizar in building a strong service team. Each meal was a delightful journey for the taste buds, and the dining experience added another layer of enjoyment to my stay. However, while the staff and services were outstanding, there is room for improvement when it comes to the resort's facilities. Although the property is well-maintained, some areas appear a bit outdated and could benefit from a renovation. I was told that they have very limited budget provided by the management and the improvement process is quite slow. They don't even have a gym or a large banquet hall which I understand is a requirement for a 5 star resort. The rooms, while clean and comfortable, could use a modern touch to match the high level of service provided by the staff. Additionally, the pool area, though enjoyable, would be even more appealing with updated loungers and a fresh coat of paint. These are my two cents which I hope the management would consider to do as soon as possible in order to maintain this amazing place and their regular guests. Despite these minor facilities-related issues, I wouldn't hesitate to return. The exemplary staff and top-notch service is more than enough to compensate for any facility shortcomings. In fact, I look forward to seeing how the resort evolves in the future, as I believe that with some upgrades, it has the potential to become an even more remarkable tourist attraction. I truly hope the management takes care of it's staff by giving rewards or incentives as I can see they worked really hard to maintain this resort's standards. In conclusion, my recent stay at The Royale Chulan Cherating Villa was a delightful experience, primarily due to the exceptional staff and services. While there's room for improvement in the facilities department, it doesn't overshadow the overall positive impression I have of t

It's my first time at Cherating. A Lovely village full of friendly people. The hotel was better than the booking photos. The location was great for the beach and the local cafes and restaurants. The hotel staff were kind. They also had a SPA, and the service was excellent. The nearest local cafe drinks were divine. I had a good stay overall.

Check-in was smooth. Booked the family room, facing the sea. Had a pleasant stay, room was spacious and clean, bed was comfy, view was amazing. Provided towels, bath foam, shampoo,electric kettle and packed drinks, bottled water. However no mini fridge in the room. Happy that the hotel provided hot/cold water dispenser at the foyer, we just refilled our bottles whenever needed. Staffs attended me with a smile whenever i needed something. Breakfast was decent. Only frustrated with the big piles of stones placed along the beach, block views and can't really enjoy the beach. But when the tide comes in we did made the best of it. Affordable room for family of 5 with nearby eateries and groceries.

Nothing much to say., hope the management will make sure the cleanliness for each room.,my room has so many spiderweb.,during check in around 9.30pm., the staff on duty bring the kids, and the boy who 1st greet me during check in 😅😬

Our extended family - 32 pax in total had our family day at this resort last weekend. We had great time here! This hotel has a number of swimming pools which the kids will surely love. It’s almost like a mini water park. The hotel area are well kept and clean. We had the hotel organised telematch games for our group at a field within the hotel compound. The hotel staffs who organised the games for us were nice, friendly and funny too. It was great fun for us! This hotel is a beachfront hotel but unfortunately, during our stay, the public beach in front of the hotel was quite dirty. Probably because of the high tides and rains. Since we are still under movement controls because of the Covid19, there’re SOPs which we have to follow but not a problem at all for us. For meals, the hotel organised banquet style serving in a private room for us. That was really nice and made a lot of difference for us. We had BBQ dinner and we were able to have our own talent show since the room is only for our group. The food served buffet style for us and it was delicious! The hotel is an old hotel but i believe it was recently refurbished. The room are spacious and very clean. But the toilet is quite basic. At the moment, the hotel is offering very, very good rates. I highly recommend this hotel for large group who would want to have team activities. Many activities can be organised here.

I went to Clubmed in Aibion ​​in Maoqiu many years ago, and I have always wanted to go to other places, but I never had the chance. This time, I drove to another place on my own during the holiday! Service: Clubmed What I have always remembered most is the service. The enthusiasm and smiles of the GOs are really deep in my heart, but I was still very disappointed this time, mainly two things: 1. At the beginning, the GO did greet us at the door, but because we drove ourselves, we found that the gas was not enough when we arrived at the resort and wanted to refuel. When we came back from refueling, the introduction was over. We were asked to sit and wait for a while and someone would take us to the room and introduce the resort facilities. Because we did the same thing when we were in Maoqiu before, we waited and waited until a GO came and told us that the room card was a bracelet. After helping us put it on, we asked us to scan a QR code and said that the facilities and activities were inside. The room is in building x, just go straight. As a result, we were not familiar with it and could only ask all the way (the security guards inside were very good and enthusiastic!! I have to praise them here), and then all the facilities and activities tonight became self-service. . . . 2. Because we checked out at 10 o'clock, we didn't want to go back to get our luggage, so we wanted to leave our luggage in the lobby before we had dinner. As a result, he kept asking us to pay MYR6 (this is understandable), and then he confirmed various details. We two mothers waited there for half an hour with empty stomachs (there were only two of us in the lobby at that time, and we told him that we didn't have breakfast and were very hungry). In fact, we just wanted to leave it for breakfast. Finally, we learned that we didn't need to take our luggage by ourselves, and they would help us move it. But because we went to refuel, no one took us to the room later, so we didn't know! This is really disappointing. But the GOs' activities at night are still good, especially the pool show and white dress dance on the first night. The children had a lot of fun! Facilities: The facilities are still very complete. Although they are a bit old, they are well maintained. Hygiene: To be honest, for a person with obsessive-compulsive disorder, I have no hope for the hygiene of hotels in Malaysia. This hotel can only be said to be okay. 1. There are actually stains on the sheets (I don't understand why the hotels here don't throw away such stained sheets)! People with obsessive-compulsive disorder bring their own travel sheets like me! 2. The room smells musty (no way, the humidity is high at the seaside) But the bugs are not bad. I was afraid of a few bugs when they brought water in on the first night, but they were gone the next day! Environment: It is really primitive. You can see monkeys, geckos and other animals on the road! Don't feed the monkeys casually, and don't hold food in your hands for fear that they will snatch things! This trip was generally okay except for the little unpleasantness during check-in and check-out. The children said they would come to Club Med again next time. See you in Bali next time😂