Guest User
November 9, 2021
We stayed at this hotel for a long weekend golfing. Conclusion in advance: bad value for money, shabby rooms with uncomfortable beds, food not four stars, wellness area outdated and defective. Rooms: We stayed in a two bedroom apartment with a kitchen. And our room was cleaned every day like in the hotel. Cleanliness was good. Unfortunately the mattresses were an impertinence! When asked at reception, we were offered a topper. That was much better then. However, I had the impression that the complaint occurs more often. You should act urgently. The entire facility was outdated and worn. Even the couch in the living area is rock hard, not comfortable at all. Food: We had booked half board. At breakfast you should wait, as usual, until you are seated. None! No one appeared or took any notice of us. A stressed-looking service force then said to us: "Find a seat"! So far so good... and so we searched the entire restaurant for a free table... service non-existent! What we saw was that some couples sat at a table of four. This could be avoided if the guests were seated by the staff. Due to the corona virus, one (!) glove is used to serve at the buffet. This was way too big for our kids. What I have never experienced in a hotel is that the guests can make their own smoothie. Certainly a nice thought. But, unfortunately, a single mess. A board and knife for this mass of guests, unwieldy smoothie maker (without instruction from the service you stand and try yourself). That has nothing to do with spoiling yourself! Which guest would like to chop their fruit and vegetables? Otherwise the selection was good, but juice from the machine, we didn't like the coffee at all. We had dinner twice in the "Alte Schule". The food was good, but not outstanding. The service up to the main course was quick. We waited half an hour for dessert. In the restaurant in the hotel there was a salad bar, the main course and dessert were served. Loveless serving of the salads and little choice. Wellness area: This has us very disappointed! Of the four saunas, only one sauna and the infrared were usable. The changing rooms are very small, only a small bench for storage. The water in the pool totally cold. For me, that has nothing to do with relaxation and well-being. Unfortunately, the entire area is outdated and above all not well maintained! I never saw anyone at the spa reception during our stay. Golf: Great golf instructor, nice short course, very nice reception at the Golfhus. We had booked the golf package that included the green fee for three days. I wanted to book tee times in advance. However, there were only times left where we could play in a foursome. We didn't want that. Especially since our children received golf lessons throughout their stay. So we decided
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