66 Reviews
Shearwater Hotel & Spa
Ballinasloe|0.27km from St Michael's Catholic Church
We had booked for 3 nights , in this hotel 4 stars !!!! For the sum of EUR 589 .......... At our arrival at 16 hours , Home without smile , without any understanding of our English difficult vetus corridor to access our first room where a window did not close , nausea smells in the bathroom, After complaining helped by our granddaughter speaking commonly English, we hardly get another room , in the corridor of her :, sacks of lingerie sale almost at all the doors and of empty or glass bottles too. Our ”old” room cracked cordon, tired moquette, no hair dryer, no mini bar, kitchen odour one night, indoor side door bathroom to paint, shower wall rubber therefore absent every morning full of water on the ground, The cool water pump has always spent water with the hot water ! Last night we had no bath products and the two small cakes , No socks , no painting, to go to the spa for which no one has explained us the least detail about its use ........ The underground parking is very practical but often complete for us three nights : three animation evenings : music Only correct note , breakfast , but also the low-heat staff In a hotel in this standing no one speaks France We will never return to this establishment
Very Good
66 Reviews