To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(37)
Positive reviews(34)
Reviews with photos/video(7)
Awesome stay(7)
Friendly owner(4)
Negative reviews(3)
Irham Tanjung
Max Happiness Room
Stayed in Mar 2023
Family
1 review
2.5/5
Posted on Mar 13, 2023
Air conditioner not cold, even 18 degree celcius.
The technician come and go to the room for repair, our time waste for repairing AC
Edison Kam
Happiness Twin Room
Stayed in Jan 2024
Business travelers
6 review
2.5/5
Posted on Mar 12, 2024
Location quite far
darby5
Happiness
Stayed in Oct 2022
Couples
83 review
4.2/5
Very Good
Posted on Oct 18, 2022
Great experience to stay at the hotel. Also good food from Rooftop rounge.
AERO BORNEO
Max Happiness Room
Stayed in Mar 2023
Business travelers
580 review
5.0/5
Outstanding
Posted on Mar 11, 2023
Pusat kota hotel nyaman mantap 👍👍👍👍👍👍👍👍👍👍👍👍
Guest User
Max Happiness Room
Stayed in Aug 2022
Couples
4 review
4.5/5
Great
Posted on Nov 1, 2022
Nice hotel. Great location. Have been coming back to this hotel.
Riyan Rektiviyo
Max Happiness Room
Stayed in Apr 2023
Business travelers
12 review
3.5/5
Posted on May 1, 2023
Lumayan
Anonymous User
Happiness Twin Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 14, 2024
I stayed with my family at the Maxone Hotel right on the third day of Eid al-Fitr 1445 H, the check-in process took more than 1 hour because the hotel was full. The hotel atmosphere is quite pleasant, because there is a mini playground for children to play while waiting for their parents to check in.
The rooms and bathrooms are quite clean. It's just that the shower water in the bathroom keeps coming out warm water. For breakfast it's pretty good. Hopefully in the future the check-in process can be faster, if conditions are busy.
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Christina aldovina
Max Warmth
Stayed in Oct 2023
Family
2 review
3.0/5
Posted on Oct 14, 2023
There was a problem checking in. The difference in room types is that if you order a large room, max warm, you get one below, max happy.
I've had help from trip.com but I can't.
Disappointingly the hotel did not help at all regarding this problem.
Ordered no smoking, got smoking.
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Guest User
Happiness King Bed
Stayed in Sep 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 8, 2023
The decoration style of the room is okay. It's clean and tidy. It's cost-effective. The front desk staff is very enthusiastic. Overall, it's okay. Free breakfast is provided.
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Indra Ali Kusuma
Happiness Twin Room
Stayed in Apr 2024
Family
4 review
4.0/5
Very Good
Posted on Apr 13, 2024
Water Heater Functions well but is too hot and cannot cool in the blue position
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Guest User
Happiness Twin Room
Stayed in Feb 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Feb 7, 2024
A Very Comfortable & Quiet Hotel for a Short Break from All the Daily Routine Activities, the Breakfast Menu is Very Tasty... The Rooms are Very Clean... The Reception is Very Friendly & the Check In & Check Out Process is Fast Track.... It's really recommended for travelers if they want to stay in Balikpapan City
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Guest User
Max Happiness Room
Stayed in Feb 2023
Family
3 review
5.0/5
Outstanding
Posted on Feb 27, 2023
*************
Memorable holiday at maxone hotel
The food is delicious
The swimming pool is comfortable and doesn't smell of chlorine
And what's more ************* can upgrade the room to executive but for free it's really extraordinary
Thank you Maxone
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Guest User
Happiness Twin
Stayed in Jan 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Feb 4, 2023
Close to the airport. Good price. Breakfast is OK. Rooftop swimming pool is pretty good.
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firman iman
Max Happiness Room
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 10, 2022
Fun.
The food is delicious.
The hotel staff are friendly
Strategic location
Clean
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Panji Bangun Swasono
Happiness Twin
Stayed in Mar 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Apr 25, 2023
Always never regret staying at this hotel when you go to Balikpapan