Mövenpick Resort & Spa Jimbaran Bali

1.It’s good and nice hotel but you have to walk 8 min to reach to the beach and was not nice beach and not prepared by hotel for any chairs. 2.The toilet doesn’t not have long water hose only the eco clean one which was terrible. 3.The breakfast variety not good almost for Asian people . 4. They offered from 4-5pm in katha lounge some chocolate and snakes not nice at all they don’t have something imported all are local and not nice. 5. The kids club they have open late 9:00 imagine if you want to go trip early you can’t until they open and also they close early 6:00 pm which the kids can’t play after they finish swimming and also only 4hrs free after that you have to pay 65000 per hour which is not that kind of kids friendly resorts.

+ spacious room, clean and comfy bed and live the pillows + at least 5 pools . Great place for family with small kids + staff are great and helpful and allow us to check out later than noon - check in was delayed a bit despite us turning up after 3pm - shower head need to be replaced urgently (room 2722) - breakfast was ok but some tables including ours didn’t get our coffee until we finish breakfast and about to leave. Staff coordination was look a bit haywire yesterday morning 😅

Lovely hotel for family but service might be slow as it is a big hotel and pretty crowded. Had to wait till 12+for housekeeping and half hour for extra towels.

Rooms linen ,towel very old pillow have smells. Many bed bug I think the cleanliness need to improve. Hotel breakfast was ok , reception not very helpful! Housekeeping is good! Management need spare the budget for pillow and quilt changing.

My request for contour pillows was rejected for 2/3 nights. The given pillows in the rooms were all too soft and smelled of chemical sprays. Swimming pool steps were not scrubbed, and obvious stains were spotted far away. No shuttle service was provided to Jimbaran Beach. These amenities are essential to feel like a five-star hotel.

Resort was good however service was very poor. Asked for a coffee at breakfast from staff and no one bothered to get it for me despite so many staff lurking around (and to mention it was not busy) Not impressed!!  Asked for fresh milk for my son but was given a small cup of milk instead, which was disappointing. Let the front staff at reception know all they said was ‘we’ll take on your feedback’.  Not worth value for money. Nearly $800 for 2 nights. Many other resorts and hotels in Bali that have much better service for that price. Will not be staying again.