Swiss-Belexpress Kuta Legian

Swiss-Belexpress Kuta Legian Reviews

Swiss-Belexpress Kuta Legian

Jl. Legian Gg. Troppozone, Lingkungan Pelasa, Kuta, Kec. Kuta, Kabupaten, Bali, IndonesiaView Hotel Details
Swiss-Belexpress Kuta Legian
Swiss-Belexpress Kuta LegianSwiss-Belexpress Kuta LegianSwiss-Belexpress Kuta Legian
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Swiss-Belexpress Kuta Legian Guest Reviews

4.2/5
Very Good
40 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.1
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All Reviews(40)
Positive reviews(38)
Reviews with photos/video(4)
Negative reviews(2)
Yu_dreamy
Express Queen Room Non smoking
Stayed in Mar 2024
Couples
12 review
4.7/5
Amazing
Posted on Mar 23, 2024
The best in this hotel is staff ! Very friendly and provide you great service !!! Thank you very much!
Response from Property: Dear Yu_Dreamy, Thank you very much for your visit at Swiss Belexpress Kuta, Bali and your great feedback. It makes us happy when our guests enjoy their stay. It motivates us to go on like this and give the best for our guests day by day. It would be lovely if we could welcome you again soon and wish you all the best. Sincerely yours, IB Sedana PutraHotel Manager
Guest User
Express Triple Room
Stayed in Feb 2023
Friends
10 review
4.5/5
Great
Posted on Feb 8, 2023
Location is good. There are many restaurants and shops. It is not far from the beach, you can walk around 15 mins.
Response from Property: Dear Guest,I would like to thank you for your recent visit at Swiss Belexpress Kuta, Bali. We very much appreciate that you have taken the time to rate our hotel. It certainly serves as an encouragement to all of us to continuously improve our service and facility.Should you at the meantime require further assistance, please feel free to let us know.We are looking forward to welcoming you back to Swiss Belexpress Kuta, Bali in the near future.IB Sedana PutraHotel Manager
Anonymous User
Express Queen Room Non smoking
Stayed in Jun 2024
Family
1 review
3.0/5
Posted on Jun 8, 2024
enough for the price, the food lacks variety, the rooms are narrow
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Regina
Express Triple Room
Stayed in Dec 2023
Family
4 review
4.2/5
Very Good
Posted on Dec 30, 2023
Overall the hotel and facilities are ok
Original TextTranslated by Google
Response from Property: Dear Mrs. Regina, We would like to thank you very much for sharing your perfect experience during your holiday on the Island of the Gods and staying at Swiss-Belexpress Kuta Bali. Your comments stated that our place as a whole was OK, and if there is anything else, please be kind. conveyed to us for our future improvements, because all your input is a joy for all of us and is a motivation in providing the best service for our guests. We hope that you will always stay at Swiss-Belexpress Kuta during your holiday in Bali. Greetings, IB Sedana PutraHotel manager.
General
Express Queen Room Non smoking
Stayed in Feb 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Thank you swiss-belexpress hotel kuta legian, the service is good and friendly, the rooms are comfortable, clean and tidy...
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Response from Property: Our Valued Guests We would like to thank you for staying with us at Swiss Belexpress Kuta, Bali. We really appreciate that you have shared your stay experience with us. Your comments are very valuable for us to always be able to improve the quality and quality of our services. If you need other assistance, please do not hesitate to contact us again. We are waiting for your next visit at Swiss Belexpress Kuta, Bali Greetings, IB Sedana PutraHotel Manager
Guest User
Express Twin Room Non smoking
Stayed in Nov 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Nov 28, 2023
Regarding cleanliness, I gave a negative rating because there was trash left from the previous person. Regarding the location, the scenery, or rather, the access. The Grab driver had a disgusted look on his face as it was at the end of a narrow road. I don't think it's a problem when I'm riding a bike, but when I'm in a car, I can't get there easily, which is also a bit stressful. I think there are other SwissBell brands other than this one, so I would recommend going elsewhere. About the service → It was very helpful that they kept my luggage with me even after I checked out. I think the customer service is no different from other hotels in Bali. Regarding facilities → I wonder why some hotels in Bali have a hair dryer and some don't, but I wish they had one since there was another SwissBell... The only amenities are a toothbrush and hand soap, so if you want something, please bring it! Have a wonderful Bali life!
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Response from Property: Dear Valuable Guest,I would like to thank you for your recent visit and to rate our hotel. It is certainly valuable for our future improvement. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana PutraHotel Manager
Nurul
Express Queen Room Non smoking
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
There was a bit of a horror disturbance at the time
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Response from Property: Dear Mrs. Nurul, We would like to thank you for taking the time to share your experience while staying at Swiss-Belexpress Kuta. We are happy to have received such a perfect comment from you, and even though you had a slightly scary experience, we on behalf of management apologize profusely for this inconvenience, and if there is anything else you want to say to improve your comment, please don't hesitate. contact us, and we will all be happy to serve and provide the best for you. We look forward to welcoming you back to Swiss-Belexpress Kuta Bali. Regards, IB Sedana Putra, Hotel Manager
Guest User
Express Triple Room
Stayed in Oct 2023
Friends
4 review
3.2/5
Posted on Oct 15, 2023
Location is okay However, the interior windows do not open, so there is no ventilation and it feels stuffy. I recommend it to those who go to Gatseongbi at a very cheap price :)
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Response from Property: Dear GuestThank you for your recent visit to Swiss BelExpress Bali Kuta. We really appreciate you taking the time to share your experience and review our hotel. It's definitely worth it for us. Your comments will be shared with our staff and will be of great help in continuously improving our services and facilities. In the meantime, please let us know if you require any further assistance. We look forward to welcoming you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely, IB Sedana Putra Hotel Manager
y.nyn1210
Express Queen Room Non smoking
Stayed in Jul 2023
Couples
4 review
2.5/5
Posted on Jul 19, 2023
The location was good, but the room smelled like a drain anyway. The toilet smells like urine. The bed and towels were dirty and the worst.
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Response from Property: Dear Guest, Thank you for sharing your experience at Swiss-Belexpress Kuta in Bali. We're always happy to receive feedback. Your reviews will help us improve. For that reason, we would be very grateful if you could give us a comment based on the stars given. Thank you for your feedback. We would also appreciate the opportunity to provide you with a better experience. Sincerely, IB Sudhana Putra Hotel Manager
Guest User
Express Triple Room
Stayed in Dec 2023
Friends
5 review
4.2/5
Very Good
Posted on Dec 7, 2023
Guleryuzlü personnel
Original TextTranslated by Google
Response from Property: Dear Valuable Guest,I would like to thank you for your recent visit at Swiss Belexpress Kuta, BaliWe very much appreciate taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Swiss Belexpress Kuta, Bali in the near future. Sincerely yours, IB Sedana PutraHotel Manager
Guest User
Stayed in Dec 2023
Other
0 review
5.0/5
Outstanding
Posted on Dec 7, 2023
The location of this hotel is magnificent for bars, shops, nightclubs it could not be bettered. The hotel is spotlessly clean and the beds are spacious and comfortable. Everyone of the hotel staff are courteous and helpful, nothing and I do mean nothing is too much trouble, my wife mentioned to reception the I was a little unsteady in the shower area. We returned later that day to find they had fitted a handrail. The food in the hotel is fresh and cooked beautifully to order, the bar is not as well stocked as it could be, but they have no objections to you bring a bottle of wine with you for dinner. I can strongly recommend this hotel.
Guest User
Stayed in Dec 2023
Other
0 review
2.0/5
Posted on Dec 4, 2023
Ok, where to start, first the good points, location for shops, nightlife a restaurants is excellent. Hotel is comfortable and clean. What lets the place down are a very limited breakfast especially for westerners, very very poorly stocked bar, not even diet coke or any wine whatsoever the only thing they seemed to have was a small Bitang. Staff like all Balinese are courteous and helpful. Would I stay here again, probably not.
Guest User
Stayed in Sep 2023
Friends
0 review
5.0/5
Outstanding
Posted on Sep 4, 2023
From the moment we stepped into the hotel, we were greeted with the warmest smiles and friendliest staff. The rooms were nothing short of fantastic. Clean, comfy, and oh-so-cozy. One thing that really stood out was the breakfast spread. Wowza! There was something for everyone – from fresh fruits to scrumptious pastries, and the omelet station was a game-changer. They even catered to special dietary needs, which was a huge plus for some of our team members. The pool area was where we spent most of our free time, and who can blame us? It's like a little slice of paradise right there in the hotel. The poolside bar was our go-to spot for cooling off with some delightful cocktails. The hotel's location was perfect for us. We could easily explore Kuta Beach, and there were plenty of restaurants and shops nearby to satisfy our cravings for Indonesian cuisine and souvenirs. I can't say enough about how accommodating and friendly everyone was at Swiss-Belexpress Kuta. Whether you're planning a corporate getaway or a personal vacation, this place has it all. A big shoutout to the whole team for making our company outing a memorable experience. We'll definitely be back!
Guest User
Stayed in Aug 2023
Friends
0 review
5.0/5
Outstanding
Posted on Aug 12, 2023
Thank you so much for our stay! Would recommend to any one the staff were so lovely and helpful and the room was perfect! The wifi was easily accessible and the hotel was in a great area which made it easy to get around!
Guest User
Stayed in Aug 2023
Family
0 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Stuffs are so kind.The arrangement for Mt.Batur trekking was so nice.Thanks a lot! my room so clean and the saff verpy kind thepersonforyourcooperationwas nice,.im from Japanese...tgankyou swiss bell.