Purana Suite Ubud

Purana Suite Ubud Reviews

Purana Suite Ubud

Jl. Raya Pengosekan No.1, MAS, Kecamatan Ubud, Kabupaten, Bali, IndonesiaView Hotel Details
Purana Suite Ubud
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Purana Suite Ubud Guest Reviews

4.7/5
Amazing
48 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(48)
Positive reviews(48)
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crystalbunny
Suite Pool Access
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 25, 2024
Friendly staff, Comfy room, strategies location. All perfect.
opalsky_22
Suite Pool Access
Stayed in Apr 2024
Friends
11 review
4.5/5
Great
Posted on Apr 28, 2024
Good location. Walking distance to cafes. Room is clean spacious and with the pool right infront of balcony.
wando hung
Suite Pool Access
Stayed in Jan 2024
Couples
78 review
4.0/5
Very Good
Posted on Feb 18, 2024
i like this hotel
Guest User
Suite Pool Access
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Very good. Friendliness and service are the best. This is a hotel where I made unforgettable memories while staying in Ubud for a few days. May you prosper.
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Guest User
Suite Pool Access
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
I liked that all the staff were so friendly. Greet me warmly every time I leave and come back. There was someone at the front desk 24 hours a day, so I wasn't scared even when I left in the early morning! The room condition is very good and it is the best value for money. It's so healing. Stay healthy, all employees ♥️
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Guest User
Stayed in Mar 2024
Solo travelers
0 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Purana Suite Ubud far exceeded my expectations! I highly recommend staying here if you're in the area and I hope to visit again some day. The hotel has a boutique feel to it with ~14 units available. The location is very walkable with many popular attractions close by: Sacred Monkey Forest, Yoga Barn, Ubud Palace, Ubud Water Palace, Starbucks, many shops, restaurants, markets, and money changer locations to choose from. The hotel has a list of free activities onsite, a free shuttle for the central Ubud area, and they can help book or provide advice or book a variety of tours. You can also arrange for pickup at from Denpasar Airport for a fee. I participated in the free Yoga class, which was exceptional. I ate at the Bale Gajah Resto numerous times and had coffee from the The Bale Bar - both had delicious food, beverages and exceptional service. There is a Sunday Sunset rooftop dinner with live BBQ and Balinese dance performances (300,000 IDR per person at the time of this review). I enjoyed both. The infinity pool is very relaxing and was never crowded. Many people swam in it but did so at different times so it's almost like having a pool to yourself. Uttam Spa also offers a variety of services, which is located on the upper level. I enjoyed a massage, which comes with a complementary snack and tea. The rooms are incredibly clean and comfortable. They have all the necessities that travelers come to expect and provide bottled water, which is refilled daily. There is a mini bar with additional drinks and snacks available for purchase. What made my stay the most memorable are the people that work here. EVERYONE is incredibly kind, caring and respectful. They all know your name and remember it. As a solo traveler, I felt completely welcomed just like everyone else. They always ask how your day is, how you slept, if there's anything you need, etc. It doesn't feel like they are asking because they work there - it feels like they actually care. I commented at how friendly everyone is and they responded saying you're like family (probably nicer than some families - haha). 10/10 Recommend!! Thank you Gali, Ketut, Losi, Adhe, Derek, Dika, Deanna, Tini and the rest of the Purana staff for making this trip special. 🙏🏼
6/10
Response from Property: Dear Lovely Guest, Warmest greeting from Purana suite Ubud a harmonious lifestyle in the center. Thank you very much for choosing and staying with us. Your insightful comments is not only encourage us to strive for excellence but also serve as valuable guidance for our future endeavors. We are truly grateful for your support and engagement. Please know that your feedback is invaluable to us and will be taken into careful consideration as we continue to improve our relevant aspect services and product. We are committed to providing the best experience possible, and your input helps us achieve that goal. Once again, thank you for your thoughtful comment and for being a part of our company. We look forward to serving you again in the future. Gali, Ketut, Losi, Adhe, Derek, Dika, Deanna, Tini will glad to welcome you. Warmest regards I Ketut Warasana General Manager
Guest User
Stayed in Mar 2024
Couples
0 review
5.0/5
Outstanding
Posted on Mar 29, 2024
From the pre stay communication to the checkout and everything in between Purana does not disappoint. The staff are very helpful and friendly, the food is excellent and the rooms first class. We stayed in the 2 bedroom villa with private pool. The rooms were spacious and comfortable. Larger than average pool was lovely to slip into after trapsing the hot streets of Ubud. We took advantage of the rooftop bbq and traditional dance on Sunday nights. Well worth the price and an up close experience you are unlikely to experience elsewhere. Could not fault anything. We will be back! Thanks Purana team.
Response from Property: Dear Lovely Guest, Warmest greeting from Purana suite Ubud a harmonious lifestyle in the center. Thank you very much for choosing and staying with us. Your insightful comments is not only encourage us to strive for excellence but also serve as valuable guidance for our future endeavors. We are truly grateful for your support and engagement. Please know that your feedback is invaluable to us and will be taken into careful consideration as we continue to improve our relevant aspect services and product. We are committed to providing the best experience possible, and your input helps us achieve that goal. Once again, thank you for your thoughtful comment and for being a part of our company. We look forward to serving you again in the future. Warmest regards I Ketut Warasana General Manager
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
What can I say about our stay, apart from we were blown away by the hospitality and service by all the staff! The rooms were big, beds comfortable and everything we needed was just a call or request away! The junction outside is busy but don’t let that put you off, this place is an oasis behind those doors! We had the anniversary package and had a beautiful romantic dinner on the terrace , we booked in for sunset dinner with Balinese dancing which was lovely, loved that they remember our names throughout the stay and also when we returned from outside they would say welcome home 💗, we also had a massage which was just so relaxing ! Wish we could have stayed longer ! Thank you to all the staff at Purana you made our stay memorable 💗💗💗
6/11
Response from Property: Dear Lovely guest, Warmest greeting from Purana suite Ubud a harmonious lifestyle in the center. Thank you very much for choosing and staying with us. very proud you have remembered our staff name and they will really happy to hearing this comment. we always try to make our service in guest satisfaction. All of staff are happy to welcoming you back again in the next near future at Purana. We do look forward to see you again. Sincerely yours, K. Warasana and all Purana's staff
Guest User
Stayed in Jun 2024
Couples
0 review
4.0/5
Very Good
Posted on Jun 12, 2024
10/10 staff 10/10 location walking distance to monkey forest 10mins and the rest of Ubud walking distance Many restaurants and bars shops all along the road the hotel is on. Breakfast fresh and good (minor thing need to pre order with time) Pool area and ambience around the hotel fantastic Rooms fantastic We had some minor issues whilst at the hotel that the wonderful staff sorted professionally and very quick to our satisfaction,would we stay again probably if back in Ubud mainly for the staff and location as it’s at the top end of rates for the area. Ubud is a fantastic authentic place to visit can’t wait to return all the restaurants are top notch big variety and for European travellers it’s excellent value for money.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Simply perfect experience all round. The staff were unbelievably kind and attentive and the hotel a perfect combination of traditional and modern styles. The room was comfortable and large and the spa was exceptional- I would definitely stay here again.
gabewong
Stayed in Apr 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 11, 2024
Over nine days, every day at Purana Suite Ubud delivered and exceeded my expectations. From the incredible team who worked at the reception, restaurant to hosuekeeping, they were all smiles and genuinely intent in making my stay comfortable and feeling welcomed. My room on the top level was comfortable and generously sized. From my balcony, views of the pool and a beautiful garden. The breakfast menu was full of options and they were generous with what you could order. Catering to both western and indonesian cuisines, delicious. I had breakfast delivered to my room every morning and it arrived as scheduled when i sent in my order the night before. There is beautiful artwork in the restaurant which is a gallery as well so if you are into art, this is a treat. The hotel is located within walking distance to Yoga Barn and a 15 minute motorcycle ride to the Pyramids of Chi. It is a 20 minute walk to the Monkey Forest and along the main road, there are many good restaurants so you don't have to venture far. If you are working remotely, the internet here is fantastic so I never had issues with video calls. I will be back again when I am staying in Ubud. Thank you for an incredible stay.
Response from Property: Dear Lovely Guest, Warmest greeting from Purana suite Ubud a harmonious lifestyle in the center. Thank you very much for choosing and staying with us. Your insightful comments is not only encourage us to strive for excellence but also serve as valuable guidance for our future endeavors. We are truly grateful for your support and engagement. Please know that your feedback is invaluable to us and will be taken into careful consideration as we continue to improve our relevant aspect services and product. We are committed to providing the best experience possible, and your input helps us achieve that goal. Once again, thank you for your thoughtful comment and for being a part of our company. We look forward to serving you again in the future. Warmest regards I Ketut Warasana General Manager
Guest User
Stayed in Feb 2024
Couples
0 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Beautiful boutique hotel. Room was perfect as was the food but the highlight is the staff. So friendly and helpful and we especially loved the little ceremony they did for us when we left. Wonderful experience all round in an oasis amidst the bustle of Ubud.
Guest User
Stayed in Jan 2024
Couples
0 review
5.0/5
Outstanding
Posted on Jan 28, 2024
We had an outstanding experience at the hotel. Everything was very clean, facilities are on the highest standard, pool was nice, food had good quality. We also enjoyed the Yoga session in the morning and had a great full day tour organised by the hotel. But all to the side: The service of every employee of the hotel was the best we have ever experienced. The level of detail was impressive and we felt incredibly welcome. If we come to Ubud again, we would stay here again for sure.
Guest User
Stayed in Jan 2024
Other
0 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Being in this hotel was an amazing experience; everyone was wonderful and extremely friendly, always so attentive. I had the pleasure of meeting Yande, Wahtu, Manik, and Linda, impeccable and generous employees who did the best job I've witnessed. I've cherished the best memories and hope to return in the future! Thanks to everyone.
Guest User
Stayed in Jul 2023
Family
0 review
5.0/5
Outstanding
Posted on Jul 17, 2023
Had a wonderful stay at Purana Suites. Rooms are very clean and spacious, food is very good and well presented, great breakfast that was included in the price.! Very nice and relaxing pool area and staff are very welcoming and attentive. Especially our waiter at dinner, Wahtu and also Angus Pradipta. Will definitely come back to stay again!
Response from Property: Dear our lovely costumer, I hope this letter finds you well. I am writing to extend my heartfelt gratitude for choosing Purana for your recent purchase. Your decision to trust us with your business is sincerely appreciated. We are committed to providing the highest quality products and services to our valued customers like you, and your satisfaction is our utmost priority. Your support and patronage inspire us to continually strive for excellence and improve our offerings. We truly value your feedback and are open to hearing any suggestions or comments you may have. Our aim is to consistently exceed your expectations and ensure your experience with us is nothing short of exceptional. As a token of our appreciation, we have enclosed a small gift with this letter. We hope it brings a smile to your face and serves as a token of our gratitude. If you ever have any questions, concerns, or simply wish to connect with us, please do not hesitate to reach out. We are here to assist you in any way we can. Once again, thank you for choosingPurana. We look forward to serving you again in the future and building a lasting relationship. Wishing you all the best and hoping for your continued satisfaction with our products/services. Warmest regards, Warasana General Manager