Akhyana Village

We just want to voice some concerns we had with the service and cleanliness of the stay: - no fridge in the room (we had to ask for one) - partner was vegetarian with dietary requirements and for two days the order was wrong. -after the room was cleaned, the hand towels weren't replaced and we needed to ask for new ones. - bed sheets were dirty and stained in two separate occasions of our stay. - on the second day, we were locked out of our room for 30 mins due to faulty door lock and staff needed to climb the walls for access. - two occasions where the bath towels had stains and didn't look clean. Had to share the less stained one -ants all over the bathroom and intruding into the room. -cigarette ash found at the edge under the bath in the bathroom after we were out all day. -laundry service was returned damp and was charged twice. -upon check out there were duplicate charges for laundry and floating basket/room service fee We are thankful that management was flexible on the food delivery services, due to dietary requirements. However, we were asked to not leave reviews in exchange for voiding the transaction of final payment of approx AUD$102.30 Management requested Credit card details, before indicating that they could not refund, and requesting Bank details. Very questionable.

What a beautiful, peaceful place. Spectacular views, the sunset over the famous Garuda statue is awesome. We had a delicious 4 course seafood dinner specially prepared by the manager, Mr. Adhi ,table setting on the top deck facing the Garuda with the sunset. I'll never forget this memorable stay and will come back to stay here again. Mr. Adhi was such a pleasant man and nothing was too difficult for him. The staff were so genuine. We had in house massages by a lovely lady, Dion. The room is large and so the bathroom. The indoor swimming pool with lounge was a bonus. Lovely free breakfast. Absolutely beautiful place. A big thanks to the manager and his team for making our stay memorable.

The road up is the absolute worst! Staff are very nice, but services are basic. Maybe the road could be overlooked if everything else was on point. The village has a lot of potential but I think Covid has set it back. It could use a handyman and a cleaner with an eye for detail. Villas are as advertised but are beginning to look a bit run down. The view is nice but the area surrounding the villas, not so much. No step out of the pool in villa makes it difficult to climb out. The price was reasonable but for a bit more money you can get much better accommodations. Issues we had - asked for money on arrival although we had paid in full. Asked for payment for breakfast before checkout after we ordered twice. No running water on first morning. When checking out they asked us to wait while they checked our villa! For what??? Very insulting.

I guest this is The best and modern villa in Jimbaran Bali,of course with the good price,,,you can’t feel overprice if you choose this villa,,they sell a good view for this villa,,if you stay in here you can get private villa with private pool including kitchen with complete cooking stuff,also the staff will be cleaning your room everyday also change towel and refill the ammenities