Guest User
April 13, 2023
We stayed only one night and our experience was terrible. As soon as we arrived, there was no water coming out of the bathroom tap and they asked us to use the toilet hose. After a while while I was bathing, the faucet broke due to poor condition. Instead of giving us a solution, they asked us to use the bathroom in another room. If we hadn't gone with our friends, my partner wouldn't have been able to take a bath that night. They closed the water supply so the bathroom was completely unusable. The showers in other rooms were in poor condition as well as all the facilities, there were even cockroaches in the shower. The response from the staff was very bad, at no time did they offer us a solution and they even blamed us for breaking the faucet and wanted to charge us for it when it was obviously in poor condition due to its age. To make matters worse, they canceled our reservation through booking so we wouldn't leave a review.
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