Holiday Inn Resort Bali Nusa Dua Reviews

Response from Property: Dear Guest,We are thrilled to hear that you had an exceptional experience during your stay with us, and we would like to extend our sincere thanks for choosing our resort. Your kind words about the outstanding service provided by Meira at the reception desk are greatly appreciated. We take great pride in our staff, and it is heartening to know that Meira's efforts did not go unnoticed. We strive to provide our guests with the best possible service, and we are delighted that we were able to meet your expectations. We hope that your next visit to our resort will be just as enjoyable, and we look forward to welcoming you back soon. Once again, thank you for your feedback and for choosing our resort for your stay.Warm regards, Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Guest, Thank you for sharing your wonderful experience at our resort. We are thrilled to hear that every aspect of our service, from the guards to the manager, exceeded your expectations. The spacious hotel compound and exclusive beachfront location are truly exceptional, and we are proud to offer such a luxurious experience to our guests. The pool and amenities, including the gym and kids room, are also top-notch and provide something for everyone. We appreciate your kind words about our restaurant as well, and we're glad that you found the lunch options to be fairly priced and convenient. If you're looking to explore the local dining scene, we recommend turning right out of the hotel, where you'll find some fantastic restaurants at reasonable prices. Overall, we're honored that you've rated our resort as a 5-star establishment with 10-star service. We strive to provide the best possible experience for all of our guests, and we're committed to continuing to exceed expectations in the future. Thank you again for choosing our resort, and we hope to see you again soon!Warm regards, Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We sincerely apologize for any inconvenience you experienced during your time with us.For your information that we do the maintaining the cleanliness of our beach area and conduct daily cleaning efforts. However, we understand that natural elements such as sea**** can sometimes exceed our control despite our best efforts. We will certainly review our cleaning procedures to ensure we are addressing any issues promptly.Regarding your comments about the food and cocktails, we regret to hear that you found them to have a strange taste. Your feedback is essential to us, and we will share your comments with our culinary team to ensure that we maintain the highest standards in taste and quality.We truly value your feedback as it helps us to improve and provide better experiences for our guests. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Warm regards,Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Vivian,We're delighted to hear that you enjoyed your stay at Holiday Inn Resort Bali Nusa Dua and that both our accommodations and service met your expectations. While we regret any inconvenience caused by the accident. Your understanding and acceptance mean a lot to us, and we appreciate your kind words regarding your overall experience. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards, Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the service provided by our staff during your stay at Holiday Inn Resort Bali Nusa Dua. Our team takes great pride in ensuring that every guest feels welcomed and well taken care of, so it's fantastic to hear that their efforts made a positive impression on you.We can't wait to welcome you back for another unforgettable experience. Whether it's for another relaxing getaway or a new adventure, we'll be here with our signature smiles and attentive service to make your stay truly memorable. Until then, safe travels and we look forward to seeing you again soon!Warm regards, Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Guest,Thank you for sharing your feedback with us regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We sincerely apologize for any inconvenience you experienced during your time with us.We truly value your input, and we regret to hear that the size of the room did not meet your expectations and that you found the breakfast to be average. Additionally, we apologize for any discomfort caused by the condition of the bed sheets. Please be assured that your concerns have been noted, and we will address them with our team to ensure that improvements are made.We strive to provide our guests with exceptional service and accommodations, and we are disappointed to learn that we fell short of this during your stay. Your feedback is invaluable to us as it helps us identify areas where we can enhance the guest experience.We understand your decision not to return, but we sincerely hope that you will reconsider in the future, as we would welcome the opportunity to provide you with a more enjoyable stay. If you would like to discuss your experience further or have any additional feedback, please feel free to reach out to our management team.Thank you again for taking the time to share your thoughts with us. We appreciate your patronage and hope to have the chance to regain your trust in the future.Warm regards, Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear YP Lim,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. We are looking forward to having you again as a guest in our hotel. Best regards,Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Guest,We appreciate your positive feedback about our hotel. We always strive to serve our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Best regards,Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Jerus,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay overall and found our staff to be friendly. However, we're sorry to hear about your experience at the restaurant and bar regarding slow service and forgotten orders. We take these matters very seriously and would like to assure you that we're currently investigating the situation to determine the root cause and appropriate corrective actions. In the meantime, we'd like to offer our sincerest apologies for any inconvenience this may have caused you during your stay. Please don't hesitate to reach out to us directly if you have any further concerns or questions. We're committed to providing our guests with the best possible experience and will work diligently to address any issues that arise. Thank you again for your feedback, and we look forward to welcoming you back soon. Warm regards, Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Peeyush,We are absolutely thrilled to hear that you and your family had a wonderful time during your stay at our resort! Our prime location right next to the beach is definitely one of the top features we pride ourselves in, along with our range of amenities such as our kids' pool and excellent restaurant offerings at our very own Queens as well as surrounding restaurants.It is also fantastic to hear that our team members were able to provide you with warm hospitality throughout your stay, making it a truly memorable experience for you and your family.Thank you for choosing to stay with us and we look forward to welcoming you back for another amazing vacation very soon!Warm regards, Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Janam,Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. We do take pride in serve to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Best regards,Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Cruz7,Thank you so much for taking the time to share your recent experience at our hotel in Bali. We are thrilled to hear that you found our hotel comfortable and that our service was excellent. It's especially great to hear that we could accommodate your family's needs during your stay. We greatly appreciate your feedback and would love to welcome you and your family back on your next trip to Bali.Best regards,Holiday Inn Resort Bali Nusa Dua Family

Response from Property: Dear Guest,We appreciate your positive feedback about our hotel and staff. We always strive to serve our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Best regards,Holiday Inn Resort Bali Nusa Dua Family