The Kayon Resort(Adult Only)

The Kayon Resort(Adult Only) Reviews

The Kayon Resort(Adult Only)

Banjar Kepitu, Kenderan, Kec. Tegallalang, Kabupaten, Bali, IndonesiaView Hotel Details
The Kayon Resort(Adult Only)
The Kayon Resort(Adult Only)The Kayon Resort(Adult Only)The Kayon Resort(Adult Only)
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The Kayon Resort(Adult Only) Guest Reviews

4.6/5
Great
44 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.7
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Great service(7)
Sarettasun
River Edge Pool Villa
Stayed in Jun 2024
Friends
11 review
3.5/5
Posted on Jun 18, 2024
Great service, the staff is very kind. The room is spacious. They have also a little waterfall that could be seen from our room.
Response from Property: Dear Sarettasun,Om Swastyastu, warmest greetings from The Kayon truly Ubud Resort.Thank you for taking the time to share your review of your stay in our River Edge Pool Villa. We are delighted to hear that you enjoyed our great service and found our staff to be very kind. It’s wonderful to know that you appreciated the spaciousness of the room and the little waterfall visible from your room.We value your feedback and will continue to strive to improve our surroundings and amenities to ensure a more enjoyable experience for our guests. Thank you for choosing The Kayon Resort, and we hope to welcome you back for an even more delightful stay in the future.Warm regards,The Kayon Resort Family
Kian Siew
River Edge Pool Villa
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Book their villa 4 &5 , you won't regret staying beside a waterfall!
Response from Property: Dear Kian Siew,Thank you for your wonderful review and for choosing to stay at our River Edge Pool Villa. We are thrilled to hear that you had a perfect experience with us, enjoying the surroundings, amenities, cleanliness, and service.Staying beside a waterfall certainly offers a unique and serene experience, and we're delighted that you found it memorable.We look forward to welcoming you back for another exceptional stay at The Kayon Resort!Warm regards,The Kayon Resort Family
Guest User
Valley Deluxe Room
Stayed in Aug 2022
Couples
1 review
5.0/5
Outstanding
Posted on Aug 16, 2022
Wonderful is an understatement of my time here. I was welcomed with welcome drinks and a tour of the resort ensuring I was well-informed of my stay before getting introduced to my room. The staff was well prepared in the mosquitoes with mosquito repellent spray and an ultrasonic pest repellent which was super beneficial for my boyfriend who gets bit very easily. The little executions of their services and kindness is what really drove the experience of our stay. Few service features to highlight: - Option to have our room refreshed either in the morning or evening - Laundry service being picked up and dropped off at our room (separate charge) - What's App communication with front desk with prompt responses - Preparing breakfast for us at 2:15AM for our hike to Mt. Batur - Transportation services for us to also explore The Kayon Jungle Resort (free entry) and utilize their facilities as well (separate charge that can be billed back to you room) Their complimentary breakfast was always lovely, I looked forward to waking up early to have their breakfast. We also had an opportunity to watch their culture dinner show which had a cute closing by inviting their audience to come join them dance the "Friendship Dance". 10/10 would recommend!!
Response from Property: Dear Guest,Thank you for choosing The Kayon Resort and for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay with us exceeded your expectations and left such a lasting impression.We are delighted to hear that you enjoyed our warm hospitality from the moment you arrived, including the welcome drinks and comprehensive resort tour. It's wonderful to know that our team's attention to detail, such as providing mosquito repellent and ultrasonic pest repellent, contributed to your comfort during your stay.We are glad you appreciated our range of services, including the flexibility of room refreshments, convenient laundry service, and prompt communication via WhatsApp with our front desk team. It's fantastic to hear that we could accommodate your early breakfast request for your hike to Mt. Batur and provide transportation services to explore The Kayon Jungle Resort.Your kind words about our complimentary breakfast and cultural dinner show are greatly appreciated. We strive to create memorable experiences for our guests, and it's rewarding to hear that you enjoyed these aspects of your stay.Thank you for your glowing recommendation! We are grateful for your support and look forward to welcoming you back to The Kayon Resort for another exceptional stay in the future.Warm regards,The Kayon Resort Family
TanChris
Kayon River Suite
Stayed in Nov 2021
Couples
2 review
3.0/5
Posted on Dec 21, 2021
This hotel claimed to be 5 star but in actual should be 3 star. Room is not spacious, just simply enough. Balcony has natural view of trees but the trees are not well groomed. It gets spooky at night with limited dim lighing - what even weirder is switch for room lamp is located on the outside of room - not inside. Bathroom is also dimly lit - with unpleasant atmosphere at night. Breakfast was ala carte and tasted good. Not great but simply good. We cut the visit from 2 nights to 1 nights only and management was helpful to refund the room. Perhaps the target market is different since they're offering rustic and pure back to nature experience which might not get into everyone taste and preferences. Not saying the hotel was bad, they aren't. Service is great, but it's just different with the expectations
Response from Property: Dear TanChris,Thank you for taking the time to share your feedback with us. We appreciate your honest assessment and are sorry to hear that your stay did not meet your expectations.At Kayon River Suite, we aim to provide a unique and immersive nature experience, complemented by a romantic and serene ambiance. The dim lighting in the rooms and throughout the resort is designed to enhance this romantic concept, allowing guests to unwind and relax in a tranquil setting. We understand that this might not align with everyone's preferences, and we apologize if it detracted from your comfort.We also appreciate your comments about the location of the room lamp switch and will look into how we can improve this aspect for better convenience. Your feedback about the view from the balcony and the atmosphere in the bathroom has been noted and will be reviewed with our team to see how we can enhance our guests' experience.We are glad to hear that you found our breakfast satisfactory and our service helpful, especially in accommodating your request to shorten your stay. Our team strives to provide excellent service and ensure our guests have a pleasant experience.Thank you once again for your valuable feedback. It helps us improve and serve our guests better. We hope you might consider giving us another chance in the future to provide a stay more in line with your expectations.Best regards,The Kayon Resort Family
Guest User
Kayon River Suite
Stayed in Aug 2022
Couples
2 review
4.7/5
Amazing
Posted on Aug 19, 2022
Great place for couples! Would highly recommend!
Response from Property: Dear Guest,Thank you for choosing to stay at Kayon River Suite and for sharing your feedback with us. We are delighted to hear that you enjoyed your experience with us and would highly recommend our resort.We are thrilled that you found our resort to be a great place for couples. Our serene surroundings and excellent amenities are indeed designed to provide a romantic and memorable stay for our guests.Your recommendation means a lot to us, and we truly appreciate your support. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,The Kayon Resort Family
Anonymous User
River Edge Pool Villa
Stayed in Feb 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Feb 14, 2024
The room is very comfortable, very typical of the Ubud Bali forest style, not hot, very cool! The environment is like a green forest, the views of the swimming pool and stage are excellent, and the restaurant menu must try Balinese and Indonesian dishes! It’s not a surprise even if I try it, and there will be a traditional Balinese dance performance for dinner. There is a free shuttle bus from the hotel to the center of Ubud, which is really a plus. In addition to the hotel, Ubud is full of motorcycles outside. It is very safe to have the hotel's free business car to pick up and drop off.
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Response from Property: Dear Valued Guest,Thank you for choosing to stay at our River Edge Pool Villa and for taking the time to share your experience with us. We're delighted to hear that you found our room comfortable and enjoyed the authentic Balinese forest ambiance.It's wonderful to know that you appreciated the lush green surroundings of our resort, as well as the prime locations of the swimming pool and the stage. We're thrilled that you enjoyed our restaurant's menu featuring Balinese and Indonesian cuisine. Our traditional Balinese dance performances during dinner add to the cultural experience we aim to provide.We're glad you found our complimentary shuttle service to Ubud center to be convenient and safe. Ensuring our guests' comfort and security is paramount to us, and we're pleased to hear that you felt well taken care of during your stay.Thank you once again for your kind words and recommendation. We look forward to welcoming you back to Kayon Resort for another exceptional stay in the future.Warm regards,The Kayon Resort Team
Jade ok
Kayon River Suite
Stayed in Jan 2024
Friends
3 review
5.0/5
Outstanding
Posted on Feb 3, 2024
I understood Kayon's phrase, "Art in nature..." after visiting the resort. It was a resort that seemed planted in nature, with moss-covered murals with Hindu-related content, and a deep valley just beyond the swimming pool, guest room terraces, and bathroom windows. The scenery everywhere was very impressive to me, who loves nature. The service was also very good. However, the disappointing thing was that the massages at the massage shop were 2 to 3 times more expensive than those outside, but they were not worth the price. The food at the restaurant was also similar to that of the resort. Compared to other services in , it was average. The nasi goreng was too salty and the other foods were also average. However, when I go to Bali, I want to stay at the beautiful and friendly Kayon Resort again.
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Response from Property: Dear Jade ok,Thank you for choosing to stay at Kayon River Suite and for sharing your insightful review with us. We're delighted to hear that you found our resort to be a masterpiece of nature, as our slogan suggests.It's wonderful to know that you appreciated the Hindu-inspired moss-covered murals, the serene surroundings of the swimming pool, terrace, and bathroom overlooking the deep valley. We take great pride in creating a tranquil environment that resonates with nature lovers like yourself.We're also glad to hear that you found our service to be excellent. However, we apologize for any disappointment regarding the pricing and quality of the massage services and the food at our restaurant. Your feedback is valuable to us, and we will review these areas to ensure that we maintain the high standards expected by our guests.Thank you for considering another stay with us. We would be honored to welcome you back to Kayon Resort and provide you with an even more memorable experience in the future.Warm regards,The Kayon Resort Team
Kayon River Suite
Stayed in Dec 2023
Couples
4 review
4.5/5
Great
Posted on Jan 16, 2024
I thought it was The Kayon Jungle, but I made a mistake and made a reservation. They cleaned it frequently and it wasn't bad. However, it was a bit difficult because there were too many stairs.
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Response from Property: Dear 윰갬,Thank you for choosing to stay at Kayon River Suite and for sharing your experience with us. We're glad to hear that despite the misunderstanding with your reservation, you found our service satisfactory and appreciated the cleanliness of our resort.We apologize for any inconvenience caused by the misconception regarding our resort being Kayon Jungle. We strive to maintain high standards of cleanliness and are pleased to hear that our team was attentive in ensuring your comfort during your stay.We appreciate your feedback regarding the number of stairs, and we will take this into consideration as we continually evaluate ways to enhance our guests' experience.Thank you once again for your valuable feedback. We hope you had a pleasant overall stay, and we would be delighted to welcome you back in the future.Warm regards,The Kayon Resort Team
Guest User
Kayon River Suite
Stayed in Nov 2023
Friends
8 review
4.5/5
Great
Posted on Nov 21, 2023
The service is very warm, the breakfast is delicious, and the hotel environment is very popular, a hotel in the rainforest. If you mind a lot of mosquitoes, don’t choose. The distance is a bit far, but it’s very close to the terraced fields.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing Kayon River Suite and for taking the time to share your experience with us. We are delighted to hear that you found our service to be welcoming and enjoyed the delicious breakfast.We're glad you appreciated our resort's picturesque setting nestled in the rainforest. However, we apologize for any inconvenience caused by the presence of mosquitoes. We continually strive to minimize their presence and provide solutions for our guests' comfort.Thank you for your feedback regarding the distance from nearby attractions. While our location offers a serene retreat, we understand that it may not suit everyone's preferences for proximity to certain sites.We appreciate your patronage and hope that despite these minor inconveniences, you had an overall enjoyable stay with us. If you choose to visit the area again, we would be delighted to welcome you back for another memorable experience.Warm regards,The Kayon Resort Team
Guest User
River Edge Pool Villa
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Kayon is one of the best resorts I have ever been to. From the moment of first check-in to check-out, the entire time of my stay was memorable. I like this accommodation for everything: environment, service, cleanliness, and food.
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Response from Property: Dear Guest,Thank you for choosing Kayon Resort and for sharing your fantastic experience with us. We are thrilled to hear that your stay with us was one of the best resort experiences you've had.It's wonderful to know that from the moment you checked in until the moment you checked out, every aspect of your stay left a lasting impression. We take great pride in providing exceptional service, maintaining cleanliness, and offering delicious food amidst our beautiful surroundings.Your kind words mean a lot to us and serve as motivation for our team to continue delivering outstanding experiences to our guests. We hope to have the pleasure of welcoming you back for another unforgettable stay in the future.Warm regards,The Kayon Resort Team
Guest User
River Edge Pool Villa
Stayed in Nov 2022
Family
1 review
5.0/5
Outstanding
Posted on Nov 12, 2022
I came here for my honeymoon, and it was a very good trip. In particular, the friendliness of the staff was crazy. Please come and enjoy and have a good time~^^ It's so good.
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Response from Property: Dear Guest,감사합니다 (Thank you) for choosing to spend your honeymoon at Kayon Resort and for sharing your wonderful experience with us. We are delighted to hear that your stay was so enjoyable and memorable.We are thrilled that you found our staff's hospitality to be exceptional. Ensuring our guests feel welcomed and cared for is our top priority, especially during such special occasions like a honeymoon.Your kind words mean a lot to us, and we truly appreciate your recommendation. We hope you have made cherished memories during your stay with us, and we look forward to welcoming you back for more unforgettable experiences in the future.Warm regards,The Kayon Resort Family
Valley Deluxe Room
Stayed in Apr 2023
Other
5 review
5.0/5
Outstanding
Posted on May 5, 2023
The staff were so kind that I wondered how they could really be so kind, and the resort had a lot to see and enjoy even just staying at the accommodation. And the breakfast was really, really delicious.
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Response from Property: Hello 오성 (Oseong),Thank you for choosing Kayon Resort and for sharing your valuable experience with us.We are thrilled to hear that our staff's kindness exceeded your expectations. Providing exceptional service and ensuring our guests' satisfaction are our top priorities.We are glad you enjoyed the various activities and amenities available at our resort, making your stay even more enjoyable.Additionally, we appreciate your compliments about our breakfast. We strive to offer our guests the best dining experience every morning.Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with another memorable experience. Until we meet again, stay healthy and take care.Warm regards,The Kayon Resort Team
erni
Valley Deluxe Room
Stayed in Dec 2021
Family
55 review
4.7/5
Amazing
Posted on Dec 29, 2021
Hotel in the middle of the forest. clean room. Standard breakfast can only choose 1 menu. We provide shuttle bus to Ubud city anytime. recommend
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Response from Property: Dear Erni,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an excellent stay at our Valley Deluxe Room and enjoyed the serene surroundings of our forest location.We are pleased that you found the room cleanliness and service to your satisfaction. Providing a clean and comfortable environment for our guests is our top priority. We appreciate your comments on our breakfast options and will consider them as we continually work to enhance our offerings.We are glad you found our shuttle service to Ubud convenient. Our goal is to make it easy for our guests to explore the local area and enjoy their stay with us.Thank you for recommending us. We look forward to welcoming you back to The Kayon Resort in the future.Best regards,The Kayon Resort Family
sandra
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 28, 2024
The staff was amazing and went over and above to accommodate our needs. I would stay here again
MALA
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 10, 2024
The location in the jungle and being close to the waterfall was simply excellent. Secluded and away from traffic. The staff were also superb and especially Dewa Ayu at the reception desk and Yudi in the restaurant. Overall it was like heaven on earth