Como Uma Canggu

The hotel staff provides excellent, friendly, and professional service. Guests praised the delicious breakfast and top-notch facilities. The accommodation has a fantastic location near the beach with easy access to amenities.

Underwhelming for a five star hotel. Room is very basic with no sound proofing so you can hear doors banging and people's conversations. Service staff are overall friendly but attentiveness vary. Check-in experience was sub par, no explanations of amenities available and where breakfast is served. They also could not explain what the deposit system was about where they deduct the amount for food and drinks you consumed during your stay by depositing and amount ahead? Breakfast service was slow with service staff just standing around and chatting with each other. Dinner service was better. They had a live bad at night which was fun. Food is good, with healthy options available from the Shambala menu. Gym is well equipped and large. They also provide yoga and pilates classes. I think if you don't have expectations of a five star service, you'd be happy with the place.

Fantastic beachfront location with easy access to everything. The restaurant food could use some improvement, but overall, it was a great stay for families