Adiwana Unagi Riverfront

Had amazing stay at Adiwana Riverfront 👍

New hotel and only have been in operation for around 1 month. It was evident that Staff lacked training, and for a hotel of this price, there seems to be a lot of miscommunication in English. There was no Wi-Fi available on arrival until approximately an hour later once we had raised the issue. Being next to a river there were a lot of mosquitoes. Make sure you ask for not one but two electric insect repellants as one was not able to cover the entirety of the bed. I ended up with over 10 mosquito bites in one night. There should definitely be mosquito nets provided and proper insect treatment. Also, the TV was not fully operational and that the in-house menu was not loading. Unlike other restaurants around this price range where there was Netflix available, nothing was available here. Additionally, there was no 24 hour reception service which meant that we had to suffer until the morning when they had answered the WhatsApp message. The property across the river also had events overnight and started playing loud music early in the morning which meant that we could not sleep in in silence. Furthermore, there was also construction noise nearby in the morning. Breakfast was also awful to say the least. Not only was the variety limited but it was also limited in the number of choices we could make - again very different to the experience we have had for other hotels in this price range. Overall, a lot to improve on. Perhaps the hotel can also invest in a lift. A lot of stairs, and limited safety measures in place. This could go terribly wrong for someone with walking difficulties or of short stature.

Fabulous experience, wonderful service, the staff is too humble and kind. The place is neat and clean. Too much luxury and peaceful experience.

The location by the river is beautiful and peaceful. The rooms are clean, spacious, and comfortable. The staff is friendly and helpful, sound out to Yuni,Mila,ayu and Rio and the food at the restaurant was delicious. I also loved the spa – super relaxing! Highly recommend this place if you're looking for a quiet and relaxing.