Adiwana Svarga Loka - A Retreat Resort

The room is big, a garden-style hotel, a big and beautiful swimming pool, but I didn't have the chance to go into the water. The breakfast is also very good, the service is very attentive, I like the delicious omelettes

The service was very polite and helpful! Unfortunately, the rest of the accommodation couldn't keep up and wasn't convincing at all! The room was run down, not particularly clean and had holes in the ceiling. It was also extremely loud. This was partly due to the construction site or the renovation work, but the main issue was the non-existent soundproofing of the rooms. This also included a connecting door to the room next door, which was anything but soundproof. The walls weren't particularly thick either. In addition, the building's water heater was directly behind our room. You could hear this very loudly as soon as someone needed lukewarm water. The air conditioning was also very loud. Furthermore, the front door as well as the door to the bathroom, if you can even call it a bathroom, were connected by two mismatched wooden doors that could be “closed” by a sliding bar. As a result, mosquitoes kept coming into the room, which were stopped by the non-existent mosquito net. This meant at least 3 mosquito hunts per night. Other creatures also used this path, there were ants and caterpillars. There were a few ants in particular, they even climbed onto the toilet seat, which further worsened what had previously been a mediocre bathroom experience. The bathroom was open at the back and could be closed at night with two flaps. During the day you had a “great” view of the wooden fence behind it, which was not tight. Theoretically you could have looked into the neighboring bathroom. In addition, the pool was only half usable during our stay. In general, a number of renovation work took place on the hotel grounds. The only thing that convinced me was the option of being able to have breakfast until 10pm, which was okay. So if you want to sleep in a little, you can do so without missing your breakfast. The location was good. Conclusion: The hotel is not recommended and Ubud as a city is an over-touristed disappointment - never again!

The service staff are very warm and considerate, and will do their best to meet our additional needs. The hotel has a beautiful environment and the breakfast is also very good. Very close to the bustling area, convenient for eating and shopping. All in all a very good stay.