Rumah Kayu Resort

We had planned a three-night stay at this charming hotel, and while the property and staff were truly wonderful, we ended up leaving after just one night due to a serious issue. The rooms are beautifully decorated and the atmosphere is peaceful. The staff were kind, welcoming, and professional. However, on the first night, we were woken up by something crawling on us — and when we turned on the lights, we discovered a rat in our room, which had even climbed onto the bed. We alerted the night guard around 1 AM. He wasn’t quite sure how to respond and ended up placing a rat trap directly inside the room. The next morning, reception staff apologized and reassured us they would take care of everything. Sadly, the rat was still there. We didn’t feel safe or comfortable enough to stay a second night, so we checked out early and moved to another hotel. The staff sincerely tried to make it right and offered us a 50% discount, which we appreciated. Still, it was a very distressing experience that overshadowed what could have been a perfect stay.

Great place in Bali. One of our favorite resorts on the island. People were all absolutely wonderful. Massages, food and beverages all exceeded our expectations. They also had a duo playing music one evening and they were spectacular! Beautiful grounds as well !

This is a beautiful boutique hotel around 7 km far from Ubud. Large rooms, excellent beds, very good internet, fair breakfast, very nice and welcoming personnel. A very good report quality-price. The also offer 3 return free of charge trasfers to and from Ubud.

I brought 22 people to Rumah Kayu for a yoga retreat. Our flight was delayed, and Rumah Kayu sent a driver at 2am to pick us up from the airport. He was kind and joyful and got us to the resort quickly. Our room was beautiful and very clean. The air conditioner worked very well and at times I was too cold. The rest of the group arrived at various times throughout the day, each one stating their transfer was easy and their drivers, provided by the resort, were very kind. Everyone was pleased with their accommodations and had no complaints. The restaurant was delicious. Breakfast offered so many selections we couldn't try them all. We arranged a buffet-style dinner for 2 nights, and the staff went above and beyond. I was so pleased. Ala carte dinners the other nights were delicious. Their yoga shala is beautiful. The staff arranged a flower mandala and other decorations, spa water, fresh water, and snacks. They laid out the mats and blocks and cleaned the space after. I didn't have to do anything but show up and teach. I paid extra for a flower mandala that was beautiful, surprisingly inexpensive, and so worth it. Checkout was so easy, and no one had issues with their bill. The resort gave us parting gifts and arranged a very nice bus to take us to our next location. It was so well done and so easy on my end. The staff was wonderful. Our rooms were well-maintained, the laundry service was great, and the spa was spectacular. Two of our guests left a substantial amount of IDR behind in their rooms, and the resort contacted me with a photo of the money asking how to return it to its proper owner. Their honesty and kindness were unmatched. I definitely recommend Rumah Kayu!

Wonderful hotel- a very special place- a little bit far from Ubud

Nestled just 30 minutes away from the bustling heart of Ubud, this charming boutique property offers a tranquil escape amidst lush surroundings. The lovely wooden cottages boast spacious rooms, perfect for unwinding after a day of exploring Bali's natural beauty. The attentive and hospitable staff ensure a comfortable and memorable stay. While the property features a limited number of cottages, the overall experience is delightful, with delicious food options to tantalize your taste buds. The convenient access to taxis makes exploring the rest of the island a breeze, allowing you to easily venture out to nearby attractions or hidden gems. Whether you're seeking relaxation or adventure, this hidden oasis provides the perfect base for your Balinese getaway.