Sheraton Bali Kuta Resort
Latest booking 14 hrs ago
This was my first time staying at this location of the Sheraton. Every single minute of our stay was absolutely incredible. Anggi checked us in and was so friendly and hospitable, she really has a very warm presence and is in the best position in front of house greeting new guests. Our room was not ready, and when it was, Anggi promptly contacted me on WhatsApp, and when we got to the room, our luggage was already in there, which was very convenient. The breakfast service is impeccable. The staff always greet you by name and and are very helpful in getting your coffee and food orders. We enjoyed sundowners at the rooftop bar as well as the happy hour in the pool. Service was always great. Everything was always fresh, well-made and delicious. The hotel is connected to a shopping mall which is so convenient and also is directly across from the Kuta beach. This road does get insanely busy and traffic is an issue, however, this hotel and staff hospitality more than makes up for it. Highly recommend this hotel. When I go back to Kuta, I will definitely stay here again. 
Very Good
292 Reviews