Hotels Near Batujimbar Cafe in Bali

Location : very good. Service : good Spa : good Restaurant : expensive & have pork Housekeeping : not really good. They did not change our towel everyday. Water bottle also no add on by day. The toilet bowl only have bidet which not suitable if u have kids. Shower also no hand shower so u cannot wash the floor after shower.

What a lovely find New hotel Stylishly decorated common areas and rooms Rooms are big 40m2 Bathrooms modern Pool was beautiful and gym adequate (could do with barbells; all gyms should have barbells ) Gusti at reception was exceptional Welcoming cheerful and helpful The restaurant and wine bar Cork at the hotel but separately operated had a good range of wines Pricey but lovely Good variety of restaurants nearby

I have a lot to say. On the surface, Maya Sanur is really beautiful and appears to be in a good location, staff are attentive and kind - as long as nothing goes wrong you're fine. After staying a few days we inevitably ran into a few issues. This certainly has nothing to do with the hotel but it's important to consider. Sanur is in a part of Bali that is less touristy albeit still touristy and draws enough crowds that you'd think the beach was really inviting when in fact it isn't. Sanur beach is gravely and pretty unswimmable, lots of algae and low tides make it almost impossible to enjoy unless you wake up super early or swim later in the evening. The crowd that Maya Sanur attracts are mostly older, white foreigners and not the friendly ones. I'm white but even I was like, ”What am I doing here?” If you like being around unfriendly, snooty folks, this is your spot. The staff were mostly accommodating and incredibly kind until one morning I requested an umbrella be opened on the beach for sitting in the sun. I was told, and I kid you not, ”NO, we don't put those up.” I asked why they were on the beach if people don't use them. I was answered with, ”There is a breeze so we don't open them.” I then asked, ”When do you use them?” to which the staff member replied, ”In the morning.” This whole conversation was nothing short of ridiculous, given the price you pay to stay here and the fact that every other resort on the beach has their umbrellas open is absolutely laughable that this man gave me such a dumb answer. I decided once we were back in the room that I should share this concern with the front desk. They apologized profusely and when I was on the beach later that evening, an umbrella was up. So silly. Another sort of annoying issue, I booked an extra night, I asked the front desk first and they gave me an inflated rate, they encouraged me to let them know if I booked a room online, which I did, on their site for cheaper. I let the front desk know and they said ok. Sadly, my flight couldn't be altered and we never ended up staying but when I called to let the front desk know our plans fell through, they offered me zero refund and said, maybe you can come back in 6 months to stay with us again. I felt a bit disappointed in this given that I wanted to book directly with the front desk, maybe even getting a better rate, considering I'd already spent a ton of money with them the first 4 days we stayed. When plans fell through, I notified the hotel immediately, less than 24 hours after my new booking and they were unwilling to offer a refund for a room I would never even stay in. I guess what I learned is, Maya Sanur is pretty but business and money far outweigh service and true hospitality. With so many other resorts to choose from, I wouldn't come back based on these interactions. This is not a low budget hotel so you expect a certain type of customer service. It is clear that Maya Sanur wants to keep attracting the crowd they have so I will look elsewhere next time. It's just sad that small gestures could have gone a long way to leave a better impression and a more satisfying stay.

Awesome Hotel to stay with the family… Very spacious rooms and suitable for the family. Overall hotel is the great to be if you are visiting bali. Only improvement point - it has very limited menu and portions of food is also limited. Breakfast menu is som limited that my wife avoided eating at the place. Hotel should improve on the menu list and portion of the food.

Rooms were basic and needed basic maintenance. We specifically booked a 4th floor room and were put on the 2nd floor overlooking back street and overgrown unused area of hotel so be aware of asking for what you booked when you check in. Pool is great and nice cool water. Plenty of deck chairs. Buffet breakfast was good and lots of variety. The staff were 50/50 friendly or not. My tip is don’t lose your room key. They charge you $5AU replacement cost. They were not flexible at all. And considering we had a few inconveniences such as wrong room allocation, delayed check in plus we had to call for room maintenance for leaking water and have aircon repairs whilst we were in our room……. We thought flexibility was due. Much better and more accomodating places to stay in my view. Being fight crew we stay in hotels a lot and don’t offer negative feedback unless it’s due.

Very nice place. Big spacious rooms. Great servuce and staff. Breakfast not included, and the restaurant is not the best, so would go elswhere. Otherwise, higly recommended.

Good: 1) big pool with kids slides and pool balls, different kids activities (air hockey table, pool table, movies, staff-directed activities etc) 2) breakfast buffet variety Poor: 1) mosquitoes in the room due to poor ventilation (surprised there’s no reviews that wrote about this) staff changed our initial 1st level 2 bedroom suite to 3rd floor but still mosquitoes present) my kids got bitten all over their face, arms and legs during the night :( affected our whole experience of Bali 2) musty smell in whole place 3) dusty and old furnitures with spoilt lamp 4) sudden electricity down as the staff is doing maintenance without prior notice

Strategic location to the beach and nearby many eateries. Staff is lovely. Room is cozy. Pool is pretty. But beware of mosquitoes!

We stayed for 2 days and 2 nights at grand palace hotel just 2 days ago. All of the staffs are very nice which I really appreciate. The room was clean as well and properly maintained. The pool was also nice but it's too shallow. At least there should be 4-5 ft on one side of the pool. What I didnt like was the smell of the bath towels and some of it are old and tore already. Also the bedsheets and pillowcases didnt smell good. I thinks its because of the washer that they used. I know they cleaned it but at least put a fabric conditioner so it will smell good. Food was okay but the promo for the pizza with 2 drinks was bad. Overall, it's still a good hotel for the price. I really want to commend all of the staffs for being nice, friendly and accommodating. Some of them are still trainees but the hospitality was really outstanding.

Although this hotel is not the newest hotel, it is quite well maintained. Our room was clean and the staffs were very friendly. We chose this hotel because it is close to the place where we had day trip to Nusa Penida, it is just a 5 mins walk from the boat to the hotel.