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I was a bit concerned with construction still going on in the hotel when booking, however it did NOT affect our stay, at all. Noise is very minor, pool is huge, so you are able to stay away from it PLUS you are also able to use the pool at the sister Ritz property which is a 5 minute walk. The construction is supposed to be finished in November 🤞 Now more details about the hotel overall: ROOMS Beautiful and freshly renovated. We had a balcony and it was nice to step out to it to enjoy beautiful view of the lakes and for a breath of fresh air HOUSEKEEPING Excellent. Meticulously clean, turndown service perfect, no questions :) One thing to make it even better would be to put slippers in the room - I am pretty sure we could get them upon request though. BREAKFAST Excellent selection, with fresh omelette, fresh squeezed juice station where you can make your own juice, pancakes prepared to order, variety of fruit - very good! Price: $25 for continental only, $35 for full selection. As Ambassador members we got Continental breakfast complimentary with an option to upgrade to full bar for $7. This is fine, but if I were the manager I would make it fully complimentary to people staying at Marriott properties for 100+ night per year … SPECIAL SHOUT OUT AND THANK YOU TO KARIMA who took excellent care of us and provided warm and personalized service during both days we visited Citron for breakfast. SPA/GYM Shared space with ritz carlton, beautiful; as part of your resort fee package you get to visit their classes - they have yoga, stretching etc. However keep in mind that those are only available on certain days of the week :) It would be nice to have some alternative for off days, I would love to go to one of the classes but both my days fell on off days unfortunately. You can also get bikes for 1 hour per day for free. SPA area has their own pool and hot tub which are basically empty because you need to have a spa appointment in order to use them. SHUTTLES TO DISNEY are available but you need to book them 24 hours in advance, we missed that part and had to Uber 😅 POOL SERVICE was pretty good across JW and Ritz, with plentiful chairs, towels and friendly staff to assist to your wishes :) GABRIEL at JW pool provided great service and was very nice - thank you Gabriel! Dear Fellow Traveler, THANK YOU for reading all the way through this review, I hope it was helpful :) please PRESS THUMBS UP BUTTON if that is so :) If you have questions about the hotel, want to see more photos and videos or just want to say Hi, feel free to reach out to my INSTA @daria.newyork ❤️ Cheers to good people, magnificent places and unique experiences!

I don’t know why all the negative reviews. It almost scared me off, but I’m glad it didn’t. We arrived early because our flight did. We upgraded our room upon a smooth and easy check-in. The room was ready within an hour. It was clean and everything seemed just great. The staff was nice. Room service through the app was tasty and always exactly on time. The ease with which one can use the boats to Epcot and Hollywood Studios can’t be beat. The only cons I could find were the tiny trash cans which become a slight nuisance when housekeeping only comes every third day and the extremely firm beds, although I’m sure someone out there likes them that way. I am a fairly picky person when it comes to hotel cleanliness and I didn’t have a single complaint the entire time. Do yourselves a favor and ignore the negative reviews and stay at The Swan.

This is a brand-new hotel in a stunning location which should be great. Instead, my family and I had a truly terrible experience from the first moment there. Don't stay at this property unless you're prepared to deal with frustration and disappointment. The hotel was nowhere close to full during our mid-week stay, yet our rooms were not ready at check-in, and the staff rudely evaded my questions about when we'd be able to have access. (This isn't a small matter when you're trying to manage increasingly tired and frustrated kids.) The property advertises an ”arrivals/departures lounge” where you can change/shower/etc. before you check-in or after you check-out, but it wasn't ready during our stay. (Of course, there wasn't anything to indicate that it wasn't open yet, and the doors were unlocked. I only figured out that it wasn't open when I tried to use the lockers inside and asked a pool attendant why the lockers weren't working.) Once we finally had access to our connecting rooms, they were a major disappointment, both in quality and layout. The connecting doors were on springs that automatically, so we had to jam bath towels in the doors to keep them open. (What's the point of having a connecting room for kids if the doors to the parents' room automatically close?) The quality of the furnishings and hardware in the room is far below what you'd expect on a property that advertises itself as a luxury resort. The vinyl flooring was not installed properly and was bubbling up at the connecting doors. The button to toggle between bath and shower operation fell off when I grazed it with my hand. There was still painter's tape all over the inside of the connecting doors -- nobody had bothered to take it off. Quality control was non-existent. Perhaps more importantly, it seems like nobody put much thought into getting the details right at this place. The only trash can in the bathrooms is tucked into the commode -- there isn't one near the sink, where it's needed most. In two bed rooms, there's a large circular table in the middle of the room between two beds, which is easy to trip on when the room is dark and impedes the flow of the room. The lobby and front entrance to the property is on the third floor -- but there's no sign in the elevators telling you that, and only the first floor is marked with a star (which, of course, usually denotes the building's main exit.) The service was no better. In the morning, we had an early reservation for a Disney breakfast, so I tried to call down twice to have the valet bring our car to the front. The hotel's phones weren't working. I tried calling the front desk from my cell phone -- still, not working. We then went downstairs and told valet in person to bring our car around, and we had to wait several minutes for it. In the meantime, I told the front desk attendant that the phones weren't working, both on the inside phones and when calling from my cell phone. He dismissively told me t

The room is spacious and the overall decoration is modern and simple. The location is almost in Disney, less than 10 minutes by taxi. TV YouTube Netflix everything you can watch. It's a pity that I didn't have time to go to the swimming pool to have a look at the time.

Resort is huge. Grounds are beautiful and well-maintained. Villas are clean, spacious and furnishings quite comfortable. Pools are clean and plentiful, but sometimes hard to find seating due to chair hogs, although there seemed to be more available later in the afternoon. We did not use all of the pools, our favorites were Fountains and Cascades, both of which had refreshing waterfalls, Cascades had more kiddie pools. Lakes pool seemed to be more sedate with older guests and shaded areas. All of the staff we encountered were pleasant and professional. Food onsite is basic burgers, dogs & fries & pizza but quite good. Location is so convenient to theme parks, outlet malls and restaurants we found an excellent Italian restaurant about 5 miles from us, Fresco's. Be aware that some buildings do not have elevators. We would not hesitate to return!

With all the great Marriott options in the Disney area, this one certainly punches above it weight. The building has a great look both inside and out (love the huge atrium in the center of the building). The locations is convenient to Disney, Universal, I Drive, and obviously Sea World. You do have to pay resorts fees and for parking, but that's no different than any other resort property in the area. Plus, if you take advantage of the shuttle service to the park, the resort fee pays for itself. We've stayed here twice in the last 2 months and all of the employees have been polite and helpful. The rooms are excellent, exactly what you would expect from a Renaissance level property, and have the amenities that you would expect. Pool area is nice and the pool bar meets expectations. What sets this place apart is the lobby bar and the breakfast buffet. The lobby bar sits in the middle of the atrium, so its got a great vibe. Drink prices are what you'd expect, but if you're a high medallion member (got titanium this year), they give you 2 beer/wine vouchers per visit. The breakfast buffet is EXCELLENT, and again if you're medallion (not sure which level the cutoff is at) it's free. We usually never opt in for the free breakfast, but we always get this buffet when we stay here. All the selections including an omelet station. Anna always takes care of us at breakfast. She even remembered us from our previous stay a month prior which really impressed me and my fiancée. She's so polite and helpful and her personality and smile start your day on the right note. If you're looking for a resort feel for your Orlando trip but don't want to shell out JW or Ritz prices, this is where you want to go! Top marks all around!

We stayed here for one night as a staycation for a friends birthday. The atmosphere was awesome. We ate and drank at the pool all day and the staff was excellent. Shout to Valerie and Sly for taking care of us all day. There were so many pool activities to keep kiddos occupied and a dj all day. Drinks were strong and food was great. Would absolutely stay again.

We were very pleasantly surprised by the Courtyard Lake Buena Vista at Vista Centre. I have stayed at many Courtyards, but this one was the best I have stayed at. It was just recently renovated. The lobby, lobby bar, and pool are so nice. The pool has cabanas with tvs and couches, a waterslide for the kids, cornhole, ping pong tables and fire pits. There is a huge tv where you can watch games all day and they show movies at night for the kids. You can order food and drinks from the lobby bar and eat inside or take it outside to the pool or around the firepits. The hotel location is perfect if you plan on visiting the parks like we did, or if you want to visit Disney Springs or the outlet shops and there are so many restaurants nearby. The customer service was excellent. The staff was very friendly and helpful. They have a buffet breakfast you can take advantage of and even offer Starbucks too. This Courtyard has so much to offer and I can't recommend it enough.

It is very suitable for taking children, it is connected to the Hilton next to it. The swimming pool there is more suitable for children, the service is first-rate, the breakfast tastes okay, there is an extra charge, the price is relatively high