Find Liverpool Hotels With Balcony

Clean hotel and accessible to centre. If you’re going to book for Rooftop make sure it’s suite room as the double room wasn’t that nice view in the balcony. Friendly staff in the breakfast area and to the receptionist who assist us 10th July 2024 (Wednesday) at 15:00 he’s approachable and accommodating I forgot his name he has tattoo. But a bit disappointed. Only continental breakfast you can have it if you’re in a hurry. But for hot breakfast you need to order in the menu and that’s the time they prepare it and serve for you I suggest it’s better everything is ready and hotel guest will just get it by themselves. Second one the receptionist who’s on shift at 11th July 2024 at 12:30 in the afternoon wasn’t that nice. it’s 2 ladies receptionist I pass the key on her and she just said thank you. The other lady just look at us without saying Hello. Front-desk receptionist should be accommodating. not even bother to ask us how’s our stay which should be standard to all Hotel service staff. Receptionist are the front one who promote your Business it’s just my opinion Halyard so I think it’s better to inform them.

All ok except assigned a disabled room for no,reason. All bathroom fittings low level to accommodate wheelchair users which were difficult to use if not in wheelchair also the water tap for showere was very stiff and virtually impossible to turn,off when wet. Room service food very limited due nil chef. Parking worked well but was an extra cost I wasn’t expecting till just before arrival.

Staff were polite and helpful. Accommodations are spartan and a 2nd fair that’s not part of the eating table woul be beneficial. The 2nd bedroom was only useful for sleeping there was no space for luggage and wardrobe storage. Housekeeping was also very limited. In retrospect to other providers like Staycity (without naming them) I would say their competitors have a better designed product

Liverpool, a city that is so beautiful when the weather is fine. When I first arrived at the hotel, because the decoration was outside, the name of the hotel was too small. My son and I didn’t see the hotel in front of you. Then I turned around a big circle and found that I found the right place for the first time. The facilities are good. The room on the fourth floor where we live, even if the decoration does not affect the view, the lower floors are not clear. Hotel location is very good, go to the museum, go to the train station are very close, anyway, we stayed for two days, no car 😄 good experience 👍

Arrived at the apartment for a birthday weekend stay. From the offset there were issues. We booked a 10 person apartment for extra space and arrived into the wrong apartment which only slept 8. Fortunately, 2 of our group had dropped out so there was enough space for us to sleep, but regardless of this, it wasn’t what we had booked and were told there was nothing that could be done. We then began to notice the dirt. The floors were filthy, sticky and most definitely had not been cleaned. The towels were stained with lipstick marks and were wet. The bedding was dirty and the mattresses had marks and stains all over them. We contacted the host and they brought a mattress topper and fresh towels to get us by. The next morning we woke up to a leak in one of the bedrooms and damp all up the wall in the living area. The leak was coming from directly above the bed which then made the bed sopping wet. We called the host and the woman we spoke to was incredibly unhelpful but told us a maintenance guy would be coming out to sort the leak, which is clearly a health hazard. We also explained that the towels given were now being used to soak up the leak so requested more. We told the host we didn’t feel comfortable with the cleaning staff going into the apartment whilst we were out and asked if we could be let know when they are due to arrive so we could make sure we were present. 1 hour later we received a message to let us know cleaning service had been into the apartment and given fresh towels and ‘sorted’ the leak. This was unacceptable as we had previously stated we didn’t want the cleaners in whilst we were out which they completely disregarded. When we got back to the apartment the leak which was ‘sorted out’ was a mop bucket put directly in the middle of the room and the bed shifted about. No extra cleaning had been done at all. We asked to speak to a manager which we were told wasn’t available and would be available on Sunday. We decided to take this dispute through Airbnb instead of directly through the host as they were not helpful at all. We received a call from the manager 30 minutes after the dispute was put through Airbnb to which he told us he would give a discount on the next day and a round of drinks and some sort of monetary compensation. The next day when we went to check out at the hotel which they also occupy, we walked into reception to have an awful women stood at the desk on the phone discussing and bad mouthing our group. We stood and listened (because of course they didn’t know who we were) until she was finished. We then made it clear who we was to her and explained how unprofessional it is to be having conversations like that at a front desk and in front of a whole group of guests. They gave us a £100 refund (12.50 per guest) which is completely unsatisfactory and we left. We then contacted Airbnb again to which they have sorted more of the issue and have awarded a further refund for the booking. Please please please do

I booked this last minute for our family stay and was so impressed by Book A Base apartments. Amazing customer service, spotless apartment, so spacious. Kitchen had everything we needed. My family are already asking me to book again and they have other locations so we will definitely visit again. Staff even surprised my son with a birthday cake on arrival. Thanks to everyone at Base for making our stay so memorable.

還不錯，主要離球場非常近，走路幾分鐘就到，位置絕對好，斜對面加油站內有便利店，如果需要做飯可以買到簡單的菜品，外出吃飯的選擇不多，附近都比較冷清，因為第一次訂民宿沒經驗，不知道是無接觸入住的，一定記得看郵箱有房間密碼，有問題也可以打電話或者發郵件