Magnificently located within Hainan Ocean Paradise Resort, our resort combines stunning coastal views with vibrant connections. An enchanting ocean wonderland awaits with three pools and various kids activities at this family-friendly resort in Lingshui, one-hour’s drive from Sanya Phoenix International Airport.
Retreat to one of our 970 ocean-inspired rooms, including 29 suites connecting to twin bedrooms. Families will love our 108 Family Rooms of 58 square meters with fun sleeping caves for kids. All rooms offer a private balcony to enjoy stunning ocean, Ocean Park, mountain and garden views. Guests can view videos from their phones directly on the TV through MyCast ultimate streaming experience.
Market Café, with 750 seats, is designed with a combination of three different outlet styles and with Italian and Hainan island culture incorporated - simple and elegant Chinese style perfectly matched with western and Hainan ocean decoration. Our culinary team is primed to create unique Italian, Hainan and Chinese signature specialties to provide you with memorable dining experiences.
In the whimsical setting of our ocean-themed lobby, The Lounge is a perfect place to relax and refresh. Choose from indoor or outdoor seating to enjoy a high tea or a cocktail accompanied by perfectly framed island views.
Our hotel offer more than 4,000 square meters of versatile indoor and outdoor event space and facilities with idyllic oceanfront settings, professional planners and impressive on-site catering.
Maintain your fitness regime while away from home. Our 24-hour fitness center offers the latest strength and cardio equipment, plus energizing island views to keep you inspired while your workout.
We welcome your canine companion and offer dog-friendly rooms, with one dog per room permitted.
"After staying at Atlantis, our second stop for the Golden Week holiday was Happy World. For convenience, we chose to stay at Hyatt. As a hotel positioned for family fun, it unfortunately revealed numerous management flaws.
1. Despite being family-oriented, the room lacked children's slippers and bathrobes. We had to call to request them.
2. The bathroom in my room type was a very small, standalone space, equipped with an equally small sink. While this could be nice, there was nowhere to place anything to dry your hands. No hand towel? No tissue box? Did they expect us to walk to the main vanity area with wet hands to dry them?
3. The shower stall was quite large, but aside from the faucet, there was nothing else. No niche? No glass shelf? Don't people need somewhere to put their toiletries when showering? Where do you put your glasses if you wear them? Where do you put your clothes? You're forced to put them on the floor. Also, the wall-mounted dispensers for toiletries strongly resembled those found in budget motels.
4. The shower door also had an anti-human design. There were no hooks inside the shower. When you finish washing your swimsuits and want to hang them outside, you find the door opens from left to right, but the vanity is on the right… meaning the door blocks the vanity. You have to step out of the shower naked to place or reach for items.
5. The room had a digital alarm clock, which is usually a nice touch. However, once you turn off all the lights at night, you discover that the clock is constantly lit, emitting a bright blue-white glow that is exceptionally prominent in the dark…
6. There was a clothes drying rack fixed to the wall on the balcony, but its size was simply too small… it wasn't nearly big enough to hang a family of three's changes of clothes and swimsuits.
7. The bathtub was originally a good design for soaking, but the drain plug requires you to twist it to open. The problem is, as soon as you let go, the drain closes by itself… meaning you have to continuously twist the knob without letting go… Eventually, I got so frustrated that I just pulled the plug out completely.
There were also a host of other minor issues:
For example, the parking lot design is flawed; electric car charging spots were impossible to find as they were all occupied. The breakfast selection was limited. The children's pool water wasn't very clean, and the chlorine smell was quite strong. Overall, the hotel's prices were very high. I'm currently at Fenjiezhou Island, where a coconut only costs 15, but the hotel charges 25, and other activities are also more expensive than usual.
I wonder if this hotel has ever been tested by a 'mystery shopper' or a professional hotel reviewer? Although the Golden Week holiday brings a lot of pressure, many of these issues are related to design and fundamental services. I hope the hotel takes these points seriously."