1, Jalan PDR 5, Kawasan Perniagaan, Balakong, Selangor, 43300, MalaysiaView Hotel Details
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1 night
One Avenue Hotel Balakong Guest Reviews
4/5
Very Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.2
Cleanliness3.9
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All reviews(55)
Positive reviews(47)
Reviews with photos/video(16)
Awesome stay(7)
Friendly owner(7)
Awesome rooms(6)
Negative reviews(8)
Suzy Armanie
Superior Double with Window
Stayed in Dec 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jan 25, 2025
This budget hotel is only just fine for a quick one night stay, with great amenities nearby and convenient self-check kiosk. Other than that, it needs major refurbishment.
Anonymous User
Superior Twin
Stayed in Nov 2024
Couples
13 review
4.5/5
Great
Posted on Dec 29, 2024
Nice and comfortable. Room space is big and comfortable. Check in and check out easily and it's my first experience use machine for check in and check out. It's run smoothly. Everything is okay except 1 thing, there is no lift here π π π . Will consider to stay here again.
ismailrazali
Superior Double No Window
Stayed in Jan 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Feb 22, 2024
location was ideal, with convenient access to restaurant and local attraction.
Response from Property: Dear customer ,Thank you for taking the time to review our property, your comments are very much valued. The staff at the One Avenue Hotel are greatly encouraged and motivated by your kind words. We look forward to welcome you again.Best Regards,One Avenue Hotel
Guest User
Superior Double No Window
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 15, 2024
Room location is great but the parking not many as it is shoplot
Guest User
Deluxe Family
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on Jun 20, 2024
Everything is good in the hotel except not convenient for old people yo climb the stairs and come down the stairs
Response from Property: Thank you for your feedback! We're glad to hear that you enjoyed your stay. We apologize for the inconvenience the stairs may have caused for older guests. Our staff is always available to assist with carrying luggage to make the stay more comfortable. We appreciate your understanding and hope to welcome you back soon!
Anonymous User
Superior Double with Window
Stayed in Nov 2023
Business travelers
40 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Nice place and nice hotel .. I love the self check in and check out ksiok machine β¦ canggih daripada hotel lain
Response from Property: Dear Guest, Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your stay and found our self-check-in and check-out kiosk machine to be a convenient feature. Your kind words mean a lot to us.We look forward to welcoming you back and providing you with another enjoyable experience in the future.Warm regards,BrandonOne Avenue Hotel
dila
Deluxe Family
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 17, 2024
Self check in and check out are great but no lift provided and the area look not so safe as so many foreigner surround this hotel
Response from Property: Dear Dila,Thank you for your feedback. We're glad to hear that you appreciated the self check-in and check-out process. We apologize for any inconvenience caused by the lack of a lift. Regarding the safety concerns, we want to assure you that only guests with a room can enter the hotel; you need to scan your room card at the main entrance to gain access. We take these measures to ensure a secure environment for all our guests. Your comments are valuable to us, and we will work on improving our services. We hope to welcome you back for a more comfortable stay in the future.
Sayed Muhamad Taqiuddin Syazani
Superior Family
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 18, 2023
Nice place with easy access to the restaurant, convenience store and other shops.
Response from Property: Hi,thank you for your review, we greatly appreciate the time you have taken to provide us with valuable feedback. We have taken your feedback on board and we will strive to make improvements accordinglyBest Regards,One Avenue Hotel
Vickran PillaiAL Mohan
Superior Double with Window
Stayed in Dec 2023
Business travelers
11 review
1.2/5
Posted on Feb 4, 2024
Not as good as rating
Response from Property: Hi,thank you for your review, we greatly appreciate the time you have taken to provide us with valuable feedback.We are very sorry to hear that you didn't have a great experiance in our hotel,so we are sorry to have let you down. We have taken your feedback on board and we will strive to make improvements accordinglyBest Regards,One Avenue Hotel
YuelMas
Superior Double with Window
Stayed in May 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The best place to go as in the reception very good and friendly
Response from Property: Dear YuelMas,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our reception staff to be very good and friendly. We look forward to welcoming you back to the best place to stay soon!
Azneeza
Superior Double No Window
Stayed in Dec 2023
Travel with friends
1 review
3.7/5
Posted on Jan 12, 2024
self check in and check out. quite hard go find parking. ok for a night stay
Response from Property: Dear customer ,Thank you for taking the time to review our property, your comments are very much valued. The staff at the One Avenue Hotel are greatly encouraged and motivated by your kind words. We look forward to welcome you again.Best Regards,One Avenue Hotel
Anonymous User
Superior Double Window
Stayed in Mar 2023
Couples
3 review
3.7/5
Posted on May 5, 2023
The place is a little bit difficult to notice but the service provided overall is standard.
The staffs were kind and friendly.
Response from Property: Thank you for the feedback, see you again in the future
Icerene Koay
Deluxe Family
Stayed in Jul 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 14, 2023
Overall is okay for us!
Response from Property: Dear Irene ,Thank you for taking the time to review our property, your comments are very much valued. The staff at the One Avenue Hotel are greatly encouraged and motivated by your kind words. We look forward to welcome you again.Best Regards,One Avenue Hotel
les01
Superior Double Window
Stayed in Jan 2023
Solo travelers
50 review
4.0/5
Very Good
Posted on Mar 7, 2023
Wifi π. Room clean . Air condition works. Easy access near main road. Front desk lady very polite with good pr.
Response from Property: Dear Les01 ,Thank you for taking the time to review our property, your comments are very much valued. The staff at the One Avenue Hotel are greatly encouraged and motivated by your kind words. We look forward to welcome you again.Best Regards,One Avenue Hotel
Dracqie
Superior Double Window
Stayed in Apr 2023
Other
1 review
5.0/5
Outstanding
Posted on May 28, 2023
Comfy. Friendly staff. Worth the price
Response from Property: Thank you for the feedback, see you again in the future