Hotels Near Magna in Baku

The people of Azerbaijan are very friendly to the Chinese, and the guy at the front desk here is one of them. Since the flight to Baku was in the morning, I thought I would store my luggage at the hotel first and check in in the afternoon. When we arrived at the hotel, it was just after 7 o'clock in the morning. The guy at the front desk not only checked us in early but also gave us free breakfast for the day, which made us very happy.

Лучший отель, рекомендую, семейный отель Супер отель, стоит своих денег. Отличные большие кровати , хороший душ, просторные номера. Отдыхали семьей. Есть ранний заезд. Спасибо русскоязычному мужчине❤️очень приятно. Номера не ушатанные. Дают воду и кормят завтраком( омлеты, блинчики, каши, сосиски, молочка… шведский стол) отель пошел на встречу и был очень гостеприимным . Один минус, нету маскитных сеток и не работает кондиционер, нам пришлось комаров убивать всю ночь( они очень зверские) В номере гели и вода питьевая

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

A wonderful hotel located in the old part of wonderful Baku. From the metro to the hotel it is only 5 minutes on foot. Near the hotel there are all the necessary grocery stores, as well as a wide variety of cafes and restaurants. Our room was huge - executive, with a balcony. The room has TV, telephone, coffee machine (which really didn’t work). Shampoo, shower gel, conditioner and body cream are provided in the bath. They also give you a washcloth. Breakfast is a good buffet. There is always something to eat. Very nice and polite staff, everyone speaks Russian. Cleaning and change of towels daily. The only disappointment was that the hotel is located in a high multi-storey building, but the hotel itself is only on the first 3 floors :) so don’t expect a good view of the flame towers from your room :) And everything is fine. I recommend.

Amazing stay , excellent service from the reception above above excellence ! ,The location is perfect everything is a walk a way ! Perfect hotel .. the only issue is the housekeeping they dont clean they only arrange .. I faced issue with the toilet and noticed that its wasnt cleaned at all! Even the room tissue box was empty they didnt fill it they didnt notice because they dont clean even when I requested tissue box it was kept a side not in the tissue box container .. However, receptionist are always eager to help and assist they even offer the cleaning service mid night just to help ! A perfect hotel they only need to work on elevating the housekeepers Note: rooms at a lower level and on a particular road are very noisy because of the cars you cant sleep , so request moving to a higher floor or another side of the hotel

It was a wonderful 12 days for our family in Baku and at the Shirvanshah Hotel. And the hotel staff - at every level (from the concierge who greeted us with a smile every day, to the receptionists who made sure the room was cleaned, especially the nice receptionist who advised us where best to buy Azerbaijani souvenirs, to the anonymous cleaning ladies) - kept up this impression. In solving a certain problem, we could count on the help of the hotel manager - Mr Emil. On top of all this, the smug service of the restaurant waiters. We would especially like to thank Mr Elvin, who took care of the guests every day at breakfast. He discreetly, tactfully watched over every hotel guest. And above all, we thank Mr Yusif. It was because of him that we would come to the hotel restaurant for evening dinner. We met many waiters, but Mr Yusif's level of service to guests is the highest of the highest. A class of its own. We were and are very impressed.

Good environment, good service attitude and nice scenery

Hands down the best hotel in Baku. Very friendly,helpful and amazing staff. Especially Mr. Hussayn was very friendly and went out of his way to help us and other guests in every way. Gem of a person and an amazing hotel.

I stayed in the hotel for a week after the surgery. It was the best experience I had and I never regretted I’ve chosen this boutique hotel. It is located at the top part of the city and has amazing panoramic view of Baku. Arshad and other team members were very attentive and caring, ensuring my post surgery recovery was smooth and comfortable. The place though is amazing for romantic getaways. The rooms are very clean, comfortable beds, warm floors in the bathrooms

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕