Shirvanshah Hotel

We have just returned home from a very enjoyable 11 night stay at this hotel. Our room (214) was spacious, bright and comfortable. The air conditioning could do with being set to a couple of degrees cooler, as it did feel hot most nights. The shower is good and the room has a kettle and fridge. Very tastefully furnished. Housekeeping is flawless - thank you. We ate dinner in the restaurant twice. The food is very good and so is the service. The views of the FlameTowers are stunning. Breakfast is also served on the top floor. Omelettes cooked to order and plenty of buffet cheeses , meats and salads. My only disappointment was with the bread. Freshly baked rolls and more locally baked bread would be a big improvement. We booked the hotel partly because it had a spa. Unfortunately this was under renovation during our stay and so closed to guests. Surely this could be communicated in advance? This was a disappointment for us, as we were planning to make use of this facility. Another area which could be improved is the garden on the 3rd floor. We sat out there a couple of times and although they have comfortable chairs and cushions, the whole area felt a bit scruffy and underutilised. Improving this area by having a proper coffee/cocktail bar and watering the hanging baskets would make a difference. The staff in the hotel are lovely. One lady in particular (I’m afraid I don’t know her name) spoke with us every day and was always friendly and helpful. All the reception staff are professional and pleasant. I can recommend this hotel for it’s perfect location in the Old Town, walking distance to everywhere you need. We felt it was also good value for money. This is a clean and comfortable hotel with fantastic views from the roof top. We had a great time in Baku and although there are some improvements which can be made, I can highly recommend the Shirvanshah Hotel.

Tourist trap. Vastly overpriced. Food standard quality. They charge 65 azn a head for food you would pay 20 azn in other restaurants. Avoid this rip off place. Service is slow. Wine vastly overpriced. Its a museum type place but not really authentic. Music singers and dancers awful

It was a wonderful 12 days for our family in Baku and at the Shirvanshah Hotel. And the hotel staff - at every level (from the concierge who greeted us with a smile every day, to the receptionists who made sure the room was cleaned, especially the nice receptionist who advised us where best to buy Azerbaijani souvenirs, to the anonymous cleaning ladies) - kept up this impression. In solving a certain problem, we could count on the help of the hotel manager - Mr Emil. On top of all this, the smug service of the restaurant waiters. We would especially like to thank Mr Elvin, who took care of the guests every day at breakfast. He discreetly, tactfully watched over every hotel guest. And above all, we thank Mr Yusif. It was because of him that we would come to the hotel restaurant for evening dinner. We met many waiters, but Mr Yusif's level of service to guests is the highest of the highest. A class of its own. We were and are very impressed.

A beautiful hotel in the Old City of Baku. Warm hospitality, spacious rooms, stunning view from the restaurant on the 4th floor of the Flame Towers. The breakfast was fresh and delicious. Our dinners with a spectacular view were great and so relaxing. A very special thanks to the ever smiling and efficient manager, Mr. Emil, the concierge, Ramiz and Julia. Will definitely be back.