Top rated hotels in Bakersfield

Sleep Inn & Suites Bakersfield North
3.4/5102 Reviews
On November 13, 2019, I was literally kicked out of the Sleep Inn & Suites! The Manager knocked on my door and said I stained a towel and would have to come down to the desk and leave a deposit. I said “fine”. She said, “ right now” and attempted to barge into my room. So much for the right of quiet enjoyment. I went down to the front desk and asked to see the charge for the towel. She gave me the list, I looked at it, put the list back on the desk, and gave her my credit card. Then, she threw my card on the floor and told me to get out! I said “ you are kicking me out?” She said yes. I packed up my stuff and left. She did this in front of other guests at the front desk. Is this how they treat Diamond Members?! I stayed in Choice Hotels over 140 nights during the past 12 months. She kicked me out for staining a towel, which can be washed, and which I gave her my card for deposit and she refused it. I then called Corporate Customer Relations and am waiting to see how they are going to resolve this matter. Meanwhile, DO NOT stay at the Sleep Inn & Suites on Knudsen Ave in Bakersfield, CA, unless you want your room barged into and treated like a second class citizen.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.