Popular Baishan 4-star Hotels

The room is very good, the bedside and some corners can be clean and dusty, the carpet is a bit dirty but acceptable, it is recommended to remove the carpet, it will look more tidy, the facilities are a bit old, the air conditioner is not cold enough, the hair dryer is also a bit broken, if it can be improved, it will be better, But the hotel can be understood for so many years, and then the shower gel shampoo sent by two people is not enough. Fortunately, the customer service attitude is very good. After the phone communication, it is immediately sent. It is very user-friendly. The breakfast is very good. Balanced nutrition, will come again after business trips.

I can only warmly recommend the hotel. The ski slope starts in front of the door. The ski tickets and your equipment can be taken over at the hotel. The service was nice, friendly and professional. I especially want to thank Yue Yuan, who was always helpful to us. She speaks very good English and made our stay particularly pleasant!! Thank you so much!

The service is very good. The front desk is very nice and considerate. They will provide tourist attractions and routes, which solved a lot of my problems. The hotel is really close to Changbai Mountain. I had a great time after the snow. I was upgraded to an executive room for free and got a free gift. Fruit plate and breakfast are free, and each bowl of food is huge (maybe I'm from the south so I can't finish it all?) The waiters in the restaurant are also very kind and smiling. The dishes are all freshly cooked and you can eat them. The floor heating is very comfortable. Children in the south have never experienced it, so they are quite envious. All in all, the service is very personal and great. (The flashing light in the video is a problem with my phone)

The hotel is better than expected. There is a large bathtub in the room for hot spring bath. It is also very convenient to go directly to the hot spring hall on the first floor. On the first night of my stay, the heater was too hot and the room temperature was close to 30 degrees! I asked the front desk and was told that I could only open the window to cool down. The heating temperature was obviously suitable on the second night. Could it be a problem with the hotel's equipment adjustment? What needs to be criticized is that in the hot spring lobby, there are staff members who directly put on their shoes and step on the jade floor heating area where guests lie down and rest, which is outrageous.

The best and largest hotel in Baishan City, you will feel very comfortable as soon as you enter the lobby, because the hotel is not the latest, so there is no decoration taste, the living is very comfortable, the front desk lady saw me set a few nights and upgraded me to a suite for free, the attitude is particularly good, People are beautiful and gentle, more like our young lady in the south, and also specially asked the name Li Na. The room was very clean and dry. The carpet was very comfortable. It was a star hotel. The breakfast was also very good. I will choose Hanyuelou next time. I will not consider other things.

The old-fashioned hotel, it feels like a government hotel, very old-fashioned, leaving aside the new hotel, it is quite ”missing”. Disposable items also maintain the content of the age, the mattress is OK, the pillow has a buckwheat pillow, it is very comfortable to sleep, the location is general, it is reasonable, the service is general, you know, the overall is OK.

Who could have thought that the hotel that stayed for 2700 for two nights didn’t even have tea bags, and then it was not in the Wanda Resort. This one was under the mountain. It felt that Wanda’s business was too good after the epidemic. I received some hotels under the mountain. Listed, I saw the comments in October and called other names. No wonder, the overall level of the hotel is the level of the hotel. But those in peak season with snow tickets, the hot spring is another Wanda under the mountain, 10 minutes walk. To go skiing, you have to take the shuttle bus, one hour, and then come back after 4 pm there is a shift at 8:30, which is equivalent to taking a taxi by yourself. If you want to decide, you will give priority to the resort! Remember!

Cheryl was the most wonderful helpful staff , she helped me when Ctrip confused my stay and made a reservation for February instead of January 2021, she gave me a room (10 am）to rest after a long journey , then when the room was ready (2 pm) she called me to change to a bigger nicer room than the one I first booked. Then she patiently helped me to organize my day and gave me ideas. I had another problem , when I went skating I did not return my helmet ( as I was him going to use it the next day and the staff at the ski center said I could keep it ) , according to the hotel regulation you must pay 2000 deposit for them to give you the skiing card . So the next day they wanted 2000 yuan more since in the system I hadn’t returned all the equipments in time , she solved it patiently talking to the person in charge of it and explained that I shouldn’t be requested to pay again if I already paid the day before and I was going skiing today as well. She made of my stay a wonderful stay, solved each and everyone of my troubles ! ! Thank you Cheryl ! Regarding the hotel , the hotel is clean and spacious , the room includes a one entrance ticket to the water park and one entrance ticket to the hot spring and one entrance ticket to the infamous Wanda ski resort! The resort is fabulous ! The breakfast was yummy, ate a lot and the staff at the restaurant is diligent , very warm , and helpful . I would definitely stay here next year!!! I’m so so so happy!

I will not recommend to friends and family to come again! When I needed to take a shower at night, the water suddenly stopped. The whole building was without water. The toilet didn't work well and I couldn't wash myself in the shower. The answer given by the service staff was that the hot spring downstairs released water, resulting in insufficient water pressure on the floor... (Ask a question here. , is the hot spring water not a real hot spring, but hot water added by yourself? If not, why do you need to use the hot water in the guest room?) The waiter said that it would be enough in ten minutes, but after waiting for a full hour, I could not take a shower or go to the toilet, it was too collapsed! The water finally came and it was time to take a shower. The sewers were not working well. Even after taking a shower, the water flooded the mountains... Oh my God, the TV was not working either. It had been a long time since I watched Snowflake TV. I really experienced it in this hotel... Breakfast: The hotel includes four adults and one child. We have two adults and three children. The waiter said that we must charge an additional 28 yuan breakfast coupon for one of our children. I was really speechless and said that it was a coupon for the four of us (I just want to know if we want to calculate it, then we Should two large and three primary schools refund the children first and then replenish the coupons?) 4 large and 1 small hot springs: I felt the smell was bad when I walked to the door, so I didn’t try the hot springs.

Quite a nice hotel! As a senior travel enthusiast, his hotel is very cost-effective, especially for those who like to soak in hot springs. Needless to say, outdoor hot springs, you can soak in the hot springs while watching the snow scene, which is very refreshing! The indoor hot spring is not like a large pool in other places where you can see everything at a glance. In addition to the large pool and the children's area, the other small pools are designed to be quite hidden, so you don't feel disturbed, which is really good! The breakfast is very rich and the waiters are very friendly. The hotel's own restaurant is quite satisfactory. I had three meals in three days. The price is similar to that outside and the taste is good. I recommend it to my friends.