Anonymous User
October 21, 2023
It is said to be a better hotel. After checking in, I went to have dinner... When I came back, I found that the Internet was not good, the TV could not be turned on, and the phone was broken. The waiter came to the front desk and asked questions. He told me that the phone was disconnected by the previous guest. There was constant noise (the phone was broken) and went away without any solution. Calling the front desk staff didn't have any solution to the problem except saying sorry... After I reminded her to ask the leader on duty for instructions, at about 10:30 in the night (after falling asleep), she called (my mobile phone and the room did not have a phone) to tell the leader to handle it for us. I wanted to change rooms, but I refused to change rooms because I didn’t want to go through all the trouble. I hung up the phone in embarrassment... There was no internet, no phone, and no TV for one night. Is this 300 yuan room worth it? Worth reminding: When I checked in, I wanted a room upstairs, but was told that this was the only room available. So why was there another room for me to change to in the middle of the night when the problem arose again?
Let’s talk about the hotel breakfast. Breakfast is included in the price. When we went to eat, there was no coffee and the porridge was just the bottom of the pot. The waiter poured some more and put it in the pot after a middle-aged woman shouted. There was not much instant noodles and fried noodles. Cooled…
Original TextTranslation provided by Google