Zhibaishouhei、
March 24, 2024
Ctrip's flash stay service didn't waive the deposit, but collected my deposit. Ctrip said check-out was at 15:00, but the front desk said it was at 14:00. Is this a poor service or discrimination against third-party OTA platform customers? I put my things in the room and went out to play. I came back to sleep at 12:00 at night and found that the hygiene was not good. There were two pillows, and the bottom pillow had three stains. Did the cleaning lady not see it? She must have seen it, otherwise why would she put the dirty pillow at the bottom and the clean one on top? Even if she saw it, she didn't change it, just to deal with the room inspection? Does it take 10 seconds to change the pillowcase? It's not the first time I've stayed here, and I'm extremely disappointed.
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