Fuyuan Hotel

The quilt cover was damaged and I put it back on. The hotel's disposable slippers smelled bad. The service attitude was unpleasant. When I checked out, they said I used paid products. I said I didn't use them, so please check it out. The front desk staff actually said it was okay and we would refund all your deposits. I felt that my body and mind were disrespected. If it's useless, then it's useless. Why let your own problems be transferred to others? In the end, the hotel did not apologize for its own problems. It's really unpleasant! !

The room is clean, the bedding is clean and comfortable, and there are plenty of meals nearby. The hotel has a good location and is convenient for travel. It is about 500 meters away from Baise High-speed Railway Station. It is very convenient to catch the train early in the morning.

Facilities: Complete facilities, Hygiene: Clean, Environment: Close to the train station, convenient for eating and riding Service: OK

It took a minute to check in and get the room card. It was very fast and there was smiling service when I entered. This was very good. After I checked in, I drank the bottled water in the room and called the front desk to replenish two bottles of water. The front desk said it would cost an extra 2 yuan for one bottle (given as a gift). (Almost 30 minutes) I didn’t charge them afterwards and I don’t quite understand. The guest room is 18 years old and there are still a lot of shortcomings in maintenance. There is a problem with the TV screen display. The sheets are still red and the towels are not clean. The bathroom door cannot be opened. The layout and structure of the room still look comfortable compared to Vienna at the same price. The breakfast is quite satisfactory and you can eat enough. Generally speaking, the layout of the room and the use of wooden furniture are very comfortable. If you have high requirements for sleep, it is best not to sleep near the outside window. It is really noisy at night.

When I checked in last night, I left my phone number at the front desk. When I checked out this morning, I asked for an invoice. There was no paper invoice. I accepted it, but I just asked to send it to me via SMS. The lady on duty at the front desk in the morning clearly told me that the phone number could not be found and I had to report it again so that I could send the electronic invoice. I reported the phone number again, but a whole working day has passed. Where is my invoice? Do I have to run 1,000 kilometers to the store to pick it up?

I don't know what equipment was making noise outside the room. The sound was so loud that the windows were shaking. I couldn't sleep well! I reported it to the hotel the next day, and they replied, "Your floor is not on the xx floor? Do you want to stay longer? If you do, I will move you (if you don't, goodbye). There was not even an apology. Super bad experience, don't stay here!