Guest User
February 12, 2024
I checked in on February 6th during the Chinese New Year, and stayed for a total of 6 days. Because I was driving on a business trip, I had already sent the hotel’s license plate to the basement access control system on February 6th. The staff made a mistake and failed to enter it in time. At 1 a.m. on February 8th, there was a license plate. I needed to drive for an emergency, but the license plate could not be recognized and there was no mobile phone signal in the basement. I was delayed in the basement for more than half an hour. I finally walked out of the roadside to get through the front desk phone and successfully drove out of the basement.
On the afternoon of February 8th and 9th, the hotel had no hot water for 2 consecutive days because I had to take a shower and go out to socialize. I reported the situation to the hotel and the hotel replied that there is currently no solution. I can only wash cold water and go out in the cold weather. The hotel will discuss the solution. Refund one night's room charge.
Driving back on the night of the first day of the ***** New Year, the hotel parking lot was full of vehicles. I communicated with the front desk, and the front desk said that if the parking lot was full, we had no choice but to find another place or park on the roadside, but there were people parked on the roadside. The risk of getting a ticket. Because we were drunk, we could only ask the driver to park in a parking lot 50 meters away from the hotel, and then come back to negotiate with the hotel. The hotel replied that they had never encountered this problem of full parking before, so we also I don’t know what to do. There is a 20 yuan fee for leaving the parking lot the next day.
The hotel is located next to a viaduct on the main road. The noise pollution is very serious. You can hear the sound of vehicles starting in the early morning every day. If you have poor sleep quality, choose with caution.
The above is the whole experience of staying in the hotel this time. The hotel has very little experience in handling emergencies, but the communication attitude is not bad, and the hotel actively communicates and handles the situation, but it does not get a good result.
Guangxi tourism is currently developing very hotly online and in reality. Especially during the Chinese New Year, tourists are pouring in. Baise, as an old revolutionary area and one of the tourist cities, hopes to give people who come for tourism and business a good impression. As a hotel When you arrive at the first stop in a city, your first impression must be positive. It can also be considered as a contribution to Baise tourism, and I hope it can be improved.
Original TextTranslation provided by Google