Smile~jiao
July 20, 2023
There is nothing wrong with the hotel facilities. The main problem is that some staff members have extremely bad attitudes. I called the front desk at 5:30 yesterday afternoon and asked if I could go swimming. The front desk staff said that you can swim as long as it doesn't rain. We took the children downstairs to swim at 5:48. A staff member in work clothes came and said that there are no lifeguards now. Please watch the children while swimming, and then we took the children there. Swimming, not five minutes after entering the water, a man without work clothes came out of nowhere with a look of disgust on his face and said loudly that this is not a place for bathing. If you want to swim, you must wear a swimming cap. Oh my god, we are not deaf, so loud What's the meaning? The important thing is that the attitude is extremely bad, you just say it well, we can just put on the swimming cap, is this your attitude? We are not here to be angry, to report this person without work clothes with both hands! 1. No work clothes are worn at work, 2. The attitude towards customers is extremely bad! (The reason for giving 1 point is purely due to an individual staff member. If he is fired, he will immediately change to a five-star praise)
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